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Dolibarize

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This commit is contained in:
Laurent Destailleur 2018-03-11 11:33:24 +01:00
parent e14d2f08b8
commit 0ac1d8b226
2 changed files with 132 additions and 139 deletions
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12
htdocs/core/class/html.formticketsup.class.php
View File

@ -29,13 +29,11 @@ if (!class_exists('FormCompany')) {
} }
/** /**
* Classe permettant la generation du formulaire d'un nouveau ticket * Classe permettant la generation du formulaire d'un nouveau ticket.
* *
* \ingroup ticketsup * Utilisation: $formticketsup = new FormTicketsup($db)
* * $formticketsup->proprietes=1 ou chaine ou tableau de valeurs
* \remarks Utilisation: $formticketsup = new FormTicketsup($db) * $formticketsup->show_form() affiche le formulaire
* \remarks $formticketsup->proprietes=1 ou chaine ou tableau de valeurs
* \remarks $formticketsup->show_form() affiche le formulaire
*/ */
class FormTicketsup class FormTicketsup
{ {
@ -85,7 +83,7 @@ class FormTicketsup
/** /**
* Constructor * Constructor
* *
* @param DoliDB $DB Database handler * @param DoliDB $db Database handler
*/ */
public function __construct($db) public function __construct($db)
{ {

259
htdocs/ticketsup/class/ticketsup.class.php
View File

@ -30,7 +30,7 @@ require_once DOL_DOCUMENT_ROOT . '/fichinter/class/fichinter.class.php';
/** /**
* Put here description of your class * Class to manage ticket
*/ */
class Ticketsup extends CommonObject class Ticketsup extends CommonObject
{ {
@ -533,13 +533,14 @@ class Ticketsup extends CommonObject
/** /**
* Load all objects in memory from database * Load all objects in memory from database
* *
* @param string $sortorder Sort order * @param User $user Object user
* @param string $sortfield Sort field * @param string $sortorder Sort order
* @param int $limit page number * @param string $sortfield Sort field
* @param int $offset Offset * @param int $limit page number
* @param int $arch archive or not (not used) * @param int $offset Offset
* @param array $filter Filter * @param int $arch archive or not (not used)
* @return int <0 if KO, >0 if OK * @param array $filter Filter
* @return int <0 if KO, >0 if OK
*/ */
public function fetchAll($user, $sortorder = 'ASC', $sortfield = 't.datec', $limit = '', $offset = 0, $arch = '', $filter = '') public function fetchAll($user, $sortorder = 'ASC', $sortfield = 't.datec', $limit = '', $offset = 0, $arch = '', $filter = '')
{ {
@ -1288,10 +1289,11 @@ class Ticketsup extends CommonObject
} }
/** /**
* \brief Renvoie nom clicable (avec eventuellement le picto) * Renvoie nom clicable (avec eventuellement le picto)
* \param withpicto 0=Pas de picto, 1=Inclut le picto dans le lien, 2=Picto seul *
* \param option Sur quoi pointe le lien * @param int $withpicto 0=Pas de picto, 1=Inclut le picto dans le lien, 2=Picto seul
* \return string Chaine avec URL * @param string $option Sur quoi pointe le lien
* @return string Chaine avec URL
*/ */
public function getNomUrl($withpicto = 0, $option = '') public function getNomUrl($withpicto = 0, $option = '')
{ {
@ -1324,9 +1326,10 @@ class Ticketsup extends CommonObject
} }
/** /**
* \brief Mark a message as read * Mark a message as read
* \param User *
* \return boolean * @param User $user Object user
* @return int <0 if KO, >0 if OK
*/ */
public function markAsRead($user, $notrigger = 0) public function markAsRead($user, $notrigger = 0)
{ {
@ -1371,11 +1374,12 @@ class Ticketsup extends CommonObject
} }
/** /**
* \brief Mark a message as read * Mark a message as read
* \param User *
* \param int $id_assign_user ID of user assigned * @param User $user Object user
* \param int $notrigger Disable trigger * @param int $id_assign_user ID of user assigned
* \return boolean * @param int $notrigger Disable trigger
* @return int <0 if KO, >0 if OK
*/ */
public function assignUser($user, $id_assign_user, $notrigger = 0) public function assignUser($user, $id_assign_user, $notrigger = 0)
{ {
@ -1424,12 +1428,12 @@ class Ticketsup extends CommonObject
* 1- create entry into database for message storage * 1- create entry into database for message storage
* 2- if trigger, send an email to ticket contacts * 2- if trigger, send an email to ticket contacts
* *
* @param User $user User that create * @param User $user User that create
* @param string $message Log message * @param string $message Log message
* @param int $noemail 0=send email after, 1=disable emails * @param int $noemail 0=send email after, 1=disable emails
* @return int <0 if KO, >0 if OK * @return int <0 if KO, >0 if OK
*/ */
public function createTicketLog($user, $message, $noemail = 0) public function createTicketLog(User $user, $message, $noemail = 0)
{ {
global $conf, $langs; global $conf, $langs;
@ -1481,9 +1485,9 @@ class Ticketsup extends CommonObject
/** /**
* Send notification of changes by email * Send notification of changes by email
* *
* @param User $user User that create * @param User $user User that create
* @param string $message Log message * @param string $message Log message
* @return int <0 if KO, >0 if OK (number of emails sent) * @return int <0 if KO, >0 if OK (number of emails sent)
*/ */
private function sendLogByEmail($user, $log_message) private function sendLogByEmail($user, $log_message)
{ {
@ -1613,9 +1617,9 @@ class Ticketsup extends CommonObject
/** /**
* Add message into database * Add message into database
* *
* @param User $user User that creates * @param User $user User that creates
* @param int $notrigger 0=launch triggers after, 1=disable triggers * @param int $notrigger 0=launch triggers after, 1=disable triggers
* @return int <0 if KO, Id of created object if OK * @return int <0 if KO, Id of created object if OK
*/ */
public function createTicketMessage($user, $notrigger = 0) public function createTicketMessage($user, $notrigger = 0)
{ {
@ -1725,8 +1729,9 @@ class Ticketsup extends CommonObject
} }
/** /**
* \brief Close a ticket * Close a ticket
* \return boolean *
* @return int <0 if KO, >0 if OK
*/ */
public function close() public function close()
{ {
@ -1793,11 +1798,11 @@ class Ticketsup extends CommonObject
/** /**
* Search and fetch thirparties by email * Search and fetch thirparties by email
* *
* @param string $email Email * @param string $email Email
* @param int $type Type of thirdparties (0=any, 1=customer, 2=prospect, 3=supplier) * @param int $type Type of thirdparties (0=any, 1=customer, 2=prospect, 3=supplier)
* @param array $filters Array of couple field name/value to filter the companies with the same name * @param array $filters Array of couple field name/value to filter the companies with the same name
* @param string $clause Clause for filters * @param string $clause Clause for filters
* @return array Array of thirdparties object * @return array Array of thirdparties object
*/ */
public function searchSocidByEmail($email, $type = '0', $filters = array(), $clause = 'AND') public function searchSocidByEmail($email, $type = '0', $filters = array(), $clause = 'AND')
{ {
@ -1860,10 +1865,10 @@ class Ticketsup extends CommonObject
/** /**
* Search and fetch contacts by email * Search and fetch contacts by email
* *
* @param string $email Email * @param string $email Email
* @param array $socid Limit to a thirdparty * @param array $socid Limit to a thirdparty
* @param string $case Respect case * @param string $case Respect case
* @return array Array of contacts object * @return array Array of contacts object
*/ */
public function searchContactByEmail($email, $socid = '', $case = '') public function searchContactByEmail($email, $socid = '', $case = '')
{ {
@ -1953,7 +1958,7 @@ class Ticketsup extends CommonObject
/** /**
* Link element with a project * Link element with a project
* Override core function because of key name 'fk_project' used for this module * Override core function because of key name 'fk_project' used for this module
* *
* @param int $projectid Project id to link element to * @param int $projectid Project id to link element to
* @return int <0 if KO, >0 if OK * @return int <0 if KO, >0 if OK
@ -2104,16 +2109,11 @@ class Ticketsup extends CommonObject
} }
/** /**
* Check if contact are linked to the ticket * Check if contact are linked to the ticket. If yes, send mail and save trace into llx_notify.
* If yes, send mail and save trace into llx_notify.
* *
* @param string $action Code of action in llx_c_action_trigger (new usage) or Id of action in llx_c_action_trigger (old usage) * @param string $subject Subject
* @param int $socid Id of third party
* @param string $texte Message to send * @param string $texte Message to send
* @param string $objet_type Type of object the notification deals on (facture, order, propal, order_supplier...). Just for log in llx_notify. * @return int <0 if KO, or number of changes if OK
* @param int $objet_id Id of object the notification deals on
* @param string $file Attach a file
* @return int <0 if KO, or number of changes if OK
*/ */
public function messageSend($subject, $texte) public function messageSend($subject, $texte)
{ {
@ -2234,7 +2234,7 @@ class Ticketsup extends CommonObject
/** /**
* Get array of all contacts for a ticket * Get array of all contacts for a ticket
* Override method of file commonobject.class.php to add phone number * Override method of file commonobject.class.php to add phone number
* *
* @param int $statut Status of lines to get (-1=all) * @param int $statut Status of lines to get (-1=all)
* @param string $source Source of contact: external or thirdparty (llx_socpeople) or internal (llx_user) * @param string $source Source of contact: external or thirdparty (llx_socpeople) or internal (llx_user)
@ -2338,10 +2338,10 @@ class Ticketsup extends CommonObject
} }
/** /**
* Get a default reference * Get a default reference.
* *
* @global type $conf * @param Societe $thirdparty Thirdparty
* @return string Reference * @return string Reference
*/ */
public function getDefaultRef($thirdparty = '') public function getDefaultRef($thirdparty = '')
{ {
@ -2379,20 +2379,20 @@ class Ticketsup extends CommonObject
} }
/** /**
* Show tab footer of a card * Show tab footer of a card
* *
* @param string $paramid Name of parameter to use to name the id into the URL next/previous link * @param string $paramid Name of parameter to use to name the id into the URL next/previous link
* @param string $morehtml More html content to output just before the nav bar * @param string $morehtml More html content to output just before the nav bar
* @param int $shownav Show Condition (navigation is shown if value is 1) * @param int $shownav Show Condition (navigation is shown if value is 1)
* @param string $fieldid Nom du champ en base a utiliser pour select next et previous (we make the select max and min on this field) * @param string $fieldid Nom du champ en base a utiliser pour select next et previous (we make the select max and min on this field)
* @param string $fieldref Nom du champ objet ref (object->ref) a utiliser pour select next et previous * @param string $fieldref Nom du champ objet ref (object->ref) a utiliser pour select next et previous
* @param string $morehtmlref More html to show after ref * @param string $morehtmlref More html to show after ref
* @param string $moreparam More param to add in nav link url. * @param string $moreparam More param to add in nav link url.
* @param int $nodbprefix Do not include DB prefix to forge table name * @param int $nodbprefix Do not include DB prefix to forge table name
* @param string $morehtmlleft More html code to show before ref * @param string $morehtmlleft More html code to show before ref
* @param string $morehtmlright More html code to show before navigation arrows * @param string $morehtmlright More html code to show before navigation arrows
* @return void * @return void
*/ */
public function ticketsup_banner_tab($paramid, $morehtml = '', $shownav = 1, $fieldid = 'id', $fieldref = 'ref', $morehtmlref = '', $moreparam = '', $nodbprefix = 0, $morehtmlleft = '', $morehtmlright = '') public function ticketsup_banner_tab($paramid, $morehtml = '', $shownav = 1, $fieldid = 'id', $fieldref = 'ref', $morehtmlref = '', $moreparam = '', $nodbprefix = 0, $morehtmlleft = '', $morehtmlright = '')
{ {
global $conf, $form, $user, $langs; global $conf, $form, $user, $langs;
@ -2451,11 +2451,11 @@ class Ticketsup extends CommonObject
} }
/** /**
* Affiche la premiere photo du ticket * Affiche la premiere photo du ticket
* *
* @param string $sdir Repertoire a scanner * @param string $sdir Repertoire a scanner
* @return boolean true si photo dispo, false sinon * @return boolean true si photo dispo, false sinon
*/ */
public function is_photo_available($sdir) public function is_photo_available($sdir)
{ {
include_once DOL_DOCUMENT_ROOT . '/core/lib/files.lib.php'; include_once DOL_DOCUMENT_ROOT . '/core/lib/files.lib.php';
@ -2487,16 +2487,15 @@ class Ticketsup extends CommonObject
* Show photos of a product (nbmax maximum), into several columns * Show photos of a product (nbmax maximum), into several columns
* TODO Move this into html.formproduct.class.php * TODO Move this into html.formproduct.class.php
* *
* @param string $sdir Directory to scan * @param string $sdir Directory to scan
* @param int $size 0=original size, 1='small' use thumbnail if possible * @param int $size 0=original size, 1='small' use thumbnail if possible
* @param int $nbmax Nombre maximum de photos (0=pas de max) * @param int $nbmax Nombre maximum de photos (0=pas de max)
* @param int $nbbyrow Number of image per line or -1 to use div. Used only if size=1. * @param int $nbbyrow Number of image per line or -1 to use div. Used only if size=1.
* @param int $showfilename 1=Show filename * @param int $showfilename 1=Show filename
* @param int $showaction 1=Show icon with action links (resize, delete) * @param int $showaction 1=Show icon with action links (resize, delete)
* @param int $maxHeight Max height of original image when size='small' (so we can use original even if small requested). If 0, always use 'small' thumb image. * @param int $maxHeight Max height of original image when size='small' (so we can use original even if small requested). If 0, always use 'small' thumb image.
* @param int $maxWidth Max width of original image when size='small' * @param int $maxWidth Max width of original image when size='small'
* @param int $nolink Do not add a href link to view enlarged imaged into a new tab
* @param int $nolink Do not add a href link to view enlarged imaged into a new tab
* @return string Html code to show photo. Number of photos shown is saved in this->nbphoto * @return string Html code to show photo. Number of photos shown is saved in this->nbphoto
*/ */
public function show_photos($sdir, $size = 0, $nbmax = 0, $nbbyrow = 5, $showfilename = 0, $showaction = 0, $maxHeight = 120, $maxWidth = 160, $nolink = 0) public function show_photos($sdir, $size = 0, $nbmax = 0, $nbbyrow = 5, $showfilename = 0, $showaction = 0, $maxHeight = 120, $maxWidth = 160, $nolink = 0)
@ -2662,12 +2661,12 @@ class Ticketsup extends CommonObject
} }
} }
/** /**
* Session line Class * Ticket line Class
*/ */
class TicketsLine class TicketsLine
{ {
public $id; public $id;
/** /**
@ -2676,112 +2675,108 @@ class TicketsLine
public $ref; public $ref;
/** /**
* Hash to identify ticket * Hash to identify ticket
*/ */
public $track_id; public $track_id;
/** /**
* Thirdparty ID * Thirdparty ID
*/ */
public $fk_soc; public $fk_soc;
/** /**
* Project ID * Project ID
*/ */
public $fk_project; public $fk_project;
/** /**
* Person email who have create ticket * Person email who have create ticket
*/ */
public $origin_email; public $origin_email;
/** /**
* User id who have create ticket * User id who have create ticket
*/ */
public $fk_user_create; public $fk_user_create;
/** /**
* User id who have ticket assigned * User id who have ticket assigned
*/ */
public $fk_user_assign; public $fk_user_assign;
/** /**
* Ticket subject * Ticket subject
*/ */
public $subject; public $subject;
/** /**
* Ticket message * Ticket message
*/ */
public $message; public $message;
/** /**
* Ticket statut * Ticket statut
*/ */
public $fk_statut; public $fk_statut;
/** /**
* State resolution * State resolution
*/ */
public $resolution; public $resolution;
/** /**
* Progress in percent * Progress in percent
*/ */
public $progress; public $progress;
/** /**
* Duration for ticket * Duration for ticket
*/ */
public $timing; public $timing;
/** /**
* Type code * Type code
*/ */
public $type_code; public $type_code;
/** /**
* Category code * Category code
*/ */
public $category_code; public $category_code;
/** /**
* Severity code * Severity code
*/ */
public $severity_code; public $severity_code;
/** /**
* Type label * Type label
*/ */
public $type_label; public $type_label;
/** /**
* Category label * Category label
*/ */
public $category_label; public $category_label;
/** /**
* Severity label * Severity label
*/ */
public $severity_label; public $severity_label;
/** /**
* Création date * Creation date
*/ */
public $datec = ''; public $datec = '';
/** /**
* Read date * Read date
*/ */
public $date_read = ''; public $date_read = '';
/** /**
* Close ticket date * Close ticket date
*/ */
public $date_close = ''; public $date_close = '';
public function __construct()
{
return 1;
}
} }