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FIX Show list of events on tickets

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This commit is contained in:
Laurent Destailleur 2019-07-19 19:09:38 +02:00
parent fafb7956de
commit 327e5ebe78
4 changed files with 26 additions and 88 deletions
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5
htdocs/admin/agenda.php
View File

@ -40,7 +40,7 @@ $cancel = GETPOST('cancel', 'alpha');
$search_event = GETPOST('search_event', 'alpha');
// Get list of triggers available
$sql = "SELECT a.rowid, a.code, a.label, a.elementtype";
$sql = "SELECT a.rowid, a.code, a.label, a.elementtype, a.rang as position";
$sql.= " FROM ".MAIN_DB_PREFIX."c_action_trigger as a";
$sql.= " ORDER BY a.rang ASC";
$resql=$db->query($sql);
@ -55,6 +55,7 @@ if ($resql)
$triggers[$i]['code'] = $obj->code;
$triggers[$i]['element'] = $obj->elementtype;
$triggers[$i]['label'] = ($langs->trans("Notify_".$obj->code)!="Notify_".$obj->code?$langs->trans("Notify_".$obj->code):$obj->label);
$triggers[$i]['position'] = $obj->position;
$i++;
}
@ -65,6 +66,8 @@ else
dol_print_error($db);
}
//$triggers = dol_sort_array($triggers, 'code', 'asc', 0, 0, 1);
/*
* Actions

10
htdocs/public/ticket/view.php
View File

@ -150,7 +150,7 @@ if ($action == "view_ticket" || $action == "add_message" || $action == "close" |
if ($display_ticket) {
// Confirmation close
if ($action == 'close') {
print $form->form_confirm($_SERVER["PHP_SELF"] . "?track_id=" . $track_id, $langs->trans("CloseATicket"), $langs->trans("ConfirmCloseAticket"), "confirm_public_close", '', '', 1);
print $form->formconfirm($_SERVER["PHP_SELF"] . "?track_id=" . $track_id, $langs->trans("CloseATicket"), $langs->trans("ConfirmCloseAticket"), "confirm_public_close", '', '', 1);
}
print '<div id="form_view_ticket">';
@ -287,13 +287,7 @@ if ($action == "view_ticket" || $action == "add_message" || $action == "close" |
// Message list
print load_fiche_titre($langs->trans('TicketMessagesList'), '', 'messages@ticket');
$object->viewTicketMessages(false);
print '<br>';
// Logs list
print load_fiche_titre($langs->trans('TicketHistory'), '', 'history@ticket');
$object->viewTicketLogs(false);
$object->viewTicketMessages(false, true, $object->dao);
} else {
print '<div class="error">Not Allowed<br><a href="' . $_SERVER['PHP_SELF'] . '?track_id=' . $object->dao->track_id . '">' . $langs->trans('Back') . '</a></div>';
}

86
htdocs/ticket/class/actions_ticket.class.php
View File

@ -167,72 +167,12 @@ class ActionsTicket
}
}
/**
* View html list of logs
*
* @param boolean $show_user Show user who make action
* @return void
*/
public function viewTicketLogs($show_user = true)
{
global $conf, $langs;
// Load logs in cache
$ret = $this->dao->loadCacheLogsTicket();
if (is_array($this->dao->cache_logs_ticket) && count($this->dao->cache_logs_ticket) > 0) {
print '<table class="border" style="width:100%;">';
print '<tr class="liste_titre">';
print '<th>';
print $langs->trans('DateCreation');
print '</th>';
if ($show_user) {
print '<th>';
print $langs->trans('User');
print '</th>';
}
foreach ($this->dao->cache_logs_ticket as $id => $arraylogs) {
print '<tr class="oddeven">';
print '<td><strong>';
print dol_print_date($arraylogs['datec'], 'dayhour');
print '</strong></td>';
if ($show_user) {
print '<td>';
if ($arraylogs['fk_user_create'] > 0) {
$userstat = new User($this->db);
$res = $userstat->fetch($arraylogs['fk_user_create']);
if ($res) {
print $userstat->getNomUrl(1);
}
}
print '</td>';
}
print '</tr>';
print '<tr class="oddeven">';
print '<td colspan="2">';
print dol_nl2br($arraylogs['message']);
print '</td>';
print '</tr>';
}
print '</table>';
} else {
print '<div class="info">' . $langs->trans('NoLogForThisTicket') . '</div>';
}
}
/**
* Show ticket original message
*
* @param User $user User wich display
* @param string $action Action mode
* @param Ticket $object Object ticket
* @param Ticket $object Object ticket
* @return void
*/
public function viewTicketOriginalMessage($user, $action, $object)
@ -300,29 +240,31 @@ class ActionsTicket
/**
* View html list of message for ticket
*
* @param boolean $show_private Show private messages
* @param boolean $show_user Show user who make action
* @return void
* @param boolean $show_private Show private messages
* @param boolean $show_user Show user who make action
* @param Ticket $object Object ticket
* @return void
*/
public function viewTicketMessages($show_private, $show_user = true)
public function viewTicketMessages($show_private, $show_user, $object)
{
global $conf, $langs, $user;
// Load logs in cache
$ret = $this->dao->loadCacheMsgsTicket();
$action = GETPOST('action');
if ($ret < 0) dol_print_error($this->dao->db);
$this->viewTicketOriginalMessage($user, $action);
$action = GETPOST('action', 'alpha');
if (is_array($this->dao->cache_msgs_ticket) && count($this->dao->cache_msgs_ticket) > 0) {
print load_fiche_titre($langs->trans('TicketMailExchanges'));
$this->viewTicketOriginalMessage($user, $action, $object);
if (is_array($this->dao->cache_msgs_ticket) && count($this->dao->cache_msgs_ticket) > 0)
{
print '<table class="border" style="width:100%;">';
print '<tr class="liste_titre">';
print '<td>';
print $langs->trans('DateCreation');
print $langs->trans('TicketMessagesList');
print '</td>';
if ($show_user) {
@ -342,9 +284,9 @@ class ActionsTicket
print '<strong></td>';
if ($show_user) {
print '<td>';
if ($arraymsgs['fk_user_action'] > 0) {
if ($arraymsgs['fk_user_author'] > 0) {
$userstat = new User($this->db);
$res = $userstat->fetch($arraymsgs['fk_user_action']);
$res = $userstat->fetch($arraymsgs['fk_user_author']);
if ($res) {
print $userstat->getNomUrl(0);
}

13
htdocs/ticket/class/ticket.class.php
View File

@ -1660,20 +1660,19 @@ class Ticket extends CommonObject
}
/**
* Charge la liste des messages sur le ticket
* Load the list of event on ticket into ->cache_msgs_ticket
*
* @return int Nb lignes chargees, 0 si deja chargees, <0 si ko
* @return int Nb of lines loaded, 0 if already loaded, <0 if KO
*/
public function loadCacheMsgsTicket()
{
global $langs;
if (is_array($this->cache_msgs_ticket) && count($this->cache_msgs_ticket)) {
return 0;
}
// Cache deja charge
$sql = "SELECT rowid, fk_user_author, datec, label, message, visibility";
// Cache already loaded
$sql = "SELECT id as rowid, fk_user_author, datec, label, note as message, visibility";
$sql .= " FROM " . MAIN_DB_PREFIX . "actioncomm";
$sql .= " WHERE fk_element = " . (int) $this->id;
$sql .= " AND elementtype = 'ticket'";
@ -1687,7 +1686,7 @@ class Ticket extends CommonObject
while ($i < $num) {
$obj = $this->db->fetch_object($resql);
$this->cache_msgs_ticket[$i]['id'] = $obj->rowid;
$this->cache_msgs_ticket[$i]['fk_user_action'] = $obj->fk_user_action;
$this->cache_msgs_ticket[$i]['fk_user_author'] = $obj->fk_user_author;
$this->cache_msgs_ticket[$i]['datec'] = $this->db->jdate($obj->datec);
$this->cache_msgs_ticket[$i]['subject'] = $obj->label;
$this->cache_msgs_ticket[$i]['message'] = $obj->message;