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Merge pull request #23852 from Easya-Solutions/14.0_fix-ticket-send-email-at-same-recipient

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FIX several email sent to the same recipient when adding message from ticket
This commit is contained in:
Laurent Destailleur 2023-02-09 14:42:38 +01:00 committed by GitHub
commit 3da79a677f
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1 changed files with 14 additions and 14 deletions
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28
htdocs/ticket/class/ticket.class.php
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@ -2576,24 +2576,24 @@ class Ticket extends CommonObject
$assigned_user = new User($this->db);
$assigned_user->fetch($this->fk_user_assign);
if (!empty($assigned_user->email)) {
$sendto[] = $assigned_user->getFullName($langs)." <".$assigned_user->email.">";
$sendto[$assigned_user->email] = $assigned_user->getFullName($langs)." <".$assigned_user->email.">";
} else {
$assigned_user_dont_have_email = $assigned_user->getFullName($langs);
}
}
if (empty($sendto)) {
if (!empty($conf->global->TICKET_PUBLIC_NOTIFICATION_NEW_MESSAGE_DEFAULT_EMAIL)) {
$sendto[] = $conf->global->TICKET_PUBLIC_NOTIFICATION_NEW_MESSAGE_DEFAULT_EMAIL;
$sendto[$conf->global->TICKET_PUBLIC_NOTIFICATION_NEW_MESSAGE_DEFAULT_EMAIL] = $conf->global->TICKET_PUBLIC_NOTIFICATION_NEW_MESSAGE_DEFAULT_EMAIL;
} elseif (!empty($conf->global->TICKET_NOTIFICATION_EMAIL_TO)) {
$sendto[] = $conf->global->TICKET_NOTIFICATION_EMAIL_TO;
$sendto[$conf->global->TICKET_NOTIFICATION_EMAIL_TO] = $conf->global->TICKET_NOTIFICATION_EMAIL_TO;
}
}
// Add global email address recipient
if (!empty($conf->global->TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS) &&
!empty($conf->global->TICKET_NOTIFICATION_EMAIL_TO) && !in_array($conf->global->TICKET_NOTIFICATION_EMAIL_TO, $sendto)
!empty($conf->global->TICKET_NOTIFICATION_EMAIL_TO) && !array_key_exists($conf->global->TICKET_NOTIFICATION_EMAIL_TO, $sendto)
) {
$sendto[] = $conf->global->TICKET_NOTIFICATION_EMAIL_TO;
$sendto[$conf->global->TICKET_NOTIFICATION_EMAIL_TO] = $conf->global->TICKET_NOTIFICATION_EMAIL_TO;
}
if (!empty($sendto)) {
@ -2677,7 +2677,7 @@ class Ticket extends CommonObject
if ($info_sendto['email'] != '') {
if (!empty($info_sendto['email'])) {
$sendto[] = trim($info_sendto['firstname']." ".$info_sendto['lastname'])." <".$info_sendto['email'].">";
$sendto[$info_sendto['email']] = trim($info_sendto['firstname']." ".$info_sendto['lastname'])." <".$info_sendto['email'].">";
}
//Contact type
@ -2693,9 +2693,9 @@ class Ticket extends CommonObject
$message .= '<br>'.$langs->trans('TicketNotificationEmailBodyInfosTrackUrlinternal').' : <a href="'.$url_internal_ticket.'">'.$object->track_id.'</a><br>';
// Add global email address recipient
if ($conf->global->TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS && !in_array($conf->global->TICKET_NOTIFICATION_EMAIL_TO, $sendto)) {
if ($conf->global->TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS && !array_key_exists($conf->global->TICKET_NOTIFICATION_EMAIL_TO, $sendto)) {
if (!empty($conf->global->TICKET_NOTIFICATION_EMAIL_TO)) {
$sendto[] = $conf->global->TICKET_NOTIFICATION_EMAIL_TO;
$sendto[$conf->global->TICKET_NOTIFICATION_EMAIL_TO] = $conf->global->TICKET_NOTIFICATION_EMAIL_TO;
}
}
@ -2755,7 +2755,7 @@ class Ticket extends CommonObject
if ($info_sendto['email'] != '' && $info_sendto['email'] != $object->origin_email) {
if (!empty($info_sendto['email'])) {
$sendto[] = trim($info_sendto['firstname']." ".$info_sendto['lastname'])." <".$info_sendto['email'].">";
$sendto[$info_sendto['email']] = trim($info_sendto['firstname']." ".$info_sendto['lastname'])." <".$info_sendto['email'].">";
}
$recipient = dolGetFirstLastname($info_sendto['firstname'], $info_sendto['lastname'], '-1').' ('.strtolower($info_sendto['libelle']).')';
@ -2775,21 +2775,21 @@ class Ticket extends CommonObject
$message .= '<br>'.$message_signature;
if (!empty($object->origin_email)) {
$sendto[] = $object->origin_email;
$sendto[$object->origin_email] = $object->origin_email;
}
if ($object->fk_soc > 0 && !in_array($object->origin_email, $sendto)) {
if ($object->fk_soc > 0 && !array_key_exists($object->origin_email, $sendto)) {
$object->socid = $object->fk_soc;
$object->fetch_thirdparty();
if (!empty($object->thirdparty->email)) {
$sendto[] = $object->thirdparty->email;
$sendto[$object->thirdparty->email] = $object->thirdparty->email;
}
}
// altairis: Add global email address reciepient
if ($conf->global->TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS && !in_array($conf->global->TICKET_NOTIFICATION_EMAIL_TO, $sendto)) {
if ($conf->global->TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS && !array_key_exists($conf->global->TICKET_NOTIFICATION_EMAIL_TO, $sendto)) {
if (!empty($conf->global->TICKET_NOTIFICATION_EMAIL_TO)) {
$sendto[] = $conf->global->TICKET_NOTIFICATION_EMAIL_TO;
$sendto[$conf->global->TICKET_NOTIFICATION_EMAIL_TO] = $conf->global->TICKET_NOTIFICATION_EMAIL_TO;
}
}