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NEW ticket classification on create from email collector

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This commit is contained in:
lvessiller 2020-09-11 15:47:46 +02:00
parent 0f9b61c33c
commit 5118f1c821
1 changed files with 3 additions and 3 deletions
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6
htdocs/emailcollector/class/emailcollector.class.php
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@ -1879,9 +1879,9 @@ class EmailCollector extends CommonObject
$tickettocreate->subject = $subject;
$tickettocreate->message = $description;
$tickettocreate->type_code = 0;
$tickettocreate->category_code = null;
$tickettocreate->severity_code = null;
$tickettocreate->type_code = (!empty($conf->global->MAIN_EMAILCOLLECTOR_TICKET_TYPE_CODE) ? $conf->global->MAIN_EMAILCOLLECTOR_TICKET_TYPE_CODE : dol_getIdFromCode($this->db, 1, 'c_ticket_type', 'use_default', 'code', 1));
$tickettocreate->category_code = (!empty($conf->global->MAIN_EMAILCOLLECTOR_TICKET_CATEGORY_CODE) ? $conf->global->MAIN_EMAILCOLLECTOR_TICKET_CATEGORY_CODE : dol_getIdFromCode($this->db, 1, 'c_ticket_category', 'use_default', 'code', 1));
$tickettocreate->severity_code = (!empty($conf->global->MAIN_EMAILCOLLECTOR_TICKET_SEVERITY_CODE) ? $conf->global->MAIN_EMAILCOLLECTOR_TICKET_SEVERITY_CODE : dol_getIdFromCode($this->db, 1, 'c_ticket_severity', 'use_default', 'code', 1));
$tickettocreate->origin_email = $from;
$tickettocreate->fk_user_create = $user->id;
$tickettocreate->datec = $date;