From 589df5e63dea803868b3a159c75be4cca8b77cc5 Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?No=C3=A9=20Cendrier?= Date: Thu, 27 Oct 2022 16:13:11 +0200 Subject: [PATCH] check if contact is active before creating associated ticket --- htdocs/public/ticket/create_ticket.php | 17 ++++++++++++++--- 1 file changed, 14 insertions(+), 3 deletions(-) diff --git a/htdocs/public/ticket/create_ticket.php b/htdocs/public/ticket/create_ticket.php index f2b72693a13..e81d9802aac 100644 --- a/htdocs/public/ticket/create_ticket.php +++ b/htdocs/public/ticket/create_ticket.php @@ -145,8 +145,19 @@ if (empty($reshook) && $action == 'create_ticket' && GETPOST('save', 'alpha')) { // Le premier contact trouvé est utilisé pour déterminer le contact suivi $contacts = $object->searchContactByEmail($origin_email); + // Ensure that contact is active and select first active contact + $cid = 0; + foreach ($contacts as $key => $contact) { + if ($contact->statut !== "1") { + $cid = $key + 1; + } else { + break; + } + } + + // Option to require email exists to create ticket - if (!empty($conf->global->TICKET_EMAIL_MUST_EXISTS) && !$contacts[0]->socid) { + if (!empty($conf->global->TICKET_EMAIL_MUST_EXISTS) && !$contacts[$cid]->socid) { $error++; array_push($object->errors, $langs->trans("ErrorEmailMustExistToCreateTicket")); $action = ''; @@ -198,8 +209,8 @@ if (empty($reshook) && $action == 'create_ticket' && GETPOST('save', 'alpha')) { } if (is_array($contacts) and count($contacts) > 0) { - $object->fk_soc = $contacts[0]->socid; - $usertoassign = $contacts[0]->id; + $object->fk_soc = $contacts[$cid]->socid; + $usertoassign = $contacts[$cid]->id; } $ret = $extrafields->setOptionalsFromPost(null, $object);