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allow delays configuration from ticket module params

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This commit is contained in:
Thomas Negre 2022-01-28 16:38:31 +01:00
parent ad3f7b531e
commit 5d10d6cb78
1 changed files with 45 additions and 3 deletions
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48
htdocs/admin/ticket.php
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@ -191,6 +191,18 @@ if ($action == 'setvarother') {
if (!($res > 0)) { if (!($res > 0)) {
$error++; $error++;
} }
$param_delay_first_response = GETPOST('delay_first_response', 'int');
$res = dolibarr_set_const($db, 'TICKET_DELAY_BEFORE_FIRST_RESPONSE', $param_delay_first_response, 'chaine', 0, '', $conf->entity);
if (!($res > 0)) {
$error++;
}
$param_delay_between_responses = GETPOST('delay_between_responses', 'int');
$res = dolibarr_set_const($db, 'TICKET_DELAY_SINCE_LAST_RESPONSE', $param_delay_between_responses, 'chaine', 0, '', $conf->entity);
if (!($res > 0)) {
$error++;
}
} }
@ -503,7 +515,8 @@ print '</td>';
print '</tr>'; print '</tr>';
// Auto assign ticket at user who created it // Auto assign ticket at user who created it
print '<tr class="oddeven"><td>'.$langs->trans("TicketsAutoAssignTicket").'</td>'; print '<tr class="oddeven">';
print '<td>'.$langs->trans("TicketsAutoAssignTicket").'</td>';
print '<td class="left">'; print '<td class="left">';
if ($conf->use_javascript_ajax) { if ($conf->use_javascript_ajax) {
print ajax_constantonoff('TICKET_AUTO_ASSIGN_USER_CREATE'); print ajax_constantonoff('TICKET_AUTO_ASSIGN_USER_CREATE');
@ -517,12 +530,41 @@ print $form->textwithpicto('', $langs->trans("TicketsAutoAssignTicketHelp"), 1,
print '</td>'; print '</td>';
print '</tr>'; print '</tr>';
print '</table><br>';
if (!$conf->use_javascript_ajax) { if (!$conf->use_javascript_ajax) {
print '</form>'; print '</form>';
} }
// Define wanted maximum time elapsed before answers to tickets
print '<form method="post" action="'.$_SERVER['PHP_SELF'].'" enctype="multipart/form-data" >';
print '<input type="hidden" name="action" value="setvarother">';
print '<tr class="oddeven">';
print '<td>'.$langs->trans("TicketsDelayBeforeFirstAnswer")."</td>";
print '<td class="left">
<input type="number" value="'.$conf->global->TICKET_DELAY_BEFORE_FIRST_RESPONSE.'" name="delay_first_response">
<input type="submit" class="button small" value="'.$langs->trans("Save").'">
</td>';
print '<td class="center">';
print $form->textwithpicto('', $langs->trans("TicketsDelayBeforeFirstAnswerHelp"), 1, 'help');
print '</td>';
print '</tr>';
print '<tr class="oddeven">';
print '<td>'.$langs->trans("TicketsDelayBetweenAnswers")."</td>";
print '<td class="left">
<input type="number" value="'.$conf->global->TICKET_DELAY_SINCE_LAST_RESPONSE.'" name="delay_between_responses">
<input type="submit" class="button small" value="'.$langs->trans("Save").'">
</td>';
print '<td class="center">';
print $form->textwithpicto('', $langs->trans("TicketsDelayBetweenAnswersHelp"), 1, 'help');
print '</td>';
print '</tr>';
print '</form>';
print '</table><br>';
// Admin var of module // Admin var of module
print load_fiche_titre($langs->trans("Notification"), '', ''); print load_fiche_titre($langs->trans("Notification"), '', '');