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Merge pull request #19426 from FHenry/dev_fix_ticket_user_assign

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NEW: make unicity for user assigned(responsible) on ticket from anyways
This commit is contained in:
Laurent Destailleur 2022-06-07 11:22:45 +02:00 committed by GitHub
commit 661c414703
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GPG Key ID: 4AEE18F83AFDEB23
2 changed files with 40 additions and 11 deletions
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24
htdocs/ticket/card.php
View File

@ -386,20 +386,24 @@ if (empty($reshook)) {
if (!$error) { // Update list of contacts
// Si déjà un user assigné on le supprime des contacts
if ($useroriginassign > 0) {
$internal_contacts = $object->listeContact(-1, 'internal');
$internal_contacts = $object->listeContact(-1, 'internal', 0, 'SUPPORTTEC');
foreach ($internal_contacts as $key => $contact) {
if ($contact['code'] == "SUPPORTTEC" && $contact['id'] == $useroriginassign) {
}
{
//print "user à effacer : ".$useroriginassign;
$object->delete_contact($contact['rowid']);
if ($contact['id'] !== $usertoassign) {
$result = $object->delete_contact($contact['rowid']);
if ($result<0) {
$error++;
setEventMessages($object->error, $object->errors, 'errors');
}
}
}
}
if ($usertoassign > 0) {
$object->add_contact($usertoassign, "SUPPORTTEC", 'internal', $notrigger = 0);
if ($usertoassign > 0 && $usertoassign!==$useroriginassign) {
$result = $object->add_contact($usertoassign, "SUPPORTTEC", 'internal', $notrigger = 0);
if ($result<0) {
$error++;
setEventMessages($object->error, $object->errors, 'errors');
}
}
}
@ -408,8 +412,8 @@ if (empty($reshook)) {
$object->fetch_user($usertoassign);
//$log_action = $langs->trans('TicketLogAssignedTo', $object->user->getFullName($langs));
setEventMessages($langs->trans('TicketAssigned'), null, 'mesgs');
setEventMessages($langs->trans('TicketAssigned'), null, 'mesgs');
header("Location: card.php?track_id=".$object->track_id."&action=view");
exit;
} else {

27
htdocs/ticket/contact.php
View File

@ -84,7 +84,32 @@ if ($action == 'addcontact' && $user->rights->ticket->write) {
if ($result > 0 && ($id > 0 || (!empty($track_id)))) {
$contactid = (GETPOST('userid', 'int') ? GETPOST('userid', 'int') : GETPOST('contactid', 'int'));
$typeid = (GETPOST('typecontact') ? GETPOST('typecontact') : GETPOST('type'));
$result = $object->add_contact($contactid, $typeid, GETPOST("source", 'aZ09'));
$error = 0;
$codecontact = dol_getIdFromCode($db, $typeid, 'c_type_contact', 'rowid', 'code');
if ($codecontact=='SUPPORTTEC') {
$internal_contacts = $object->listeContact(-1, 'internal', 0, 'SUPPORTTEC');
foreach ($internal_contacts as $key => $contact) {
if ($contact['id'] !== $contactid) {
//print "user à effacer : ".$useroriginassign;
$result = $object->delete_contact($contact['rowid']);
if ($result<0) {
$error ++;
setEventMessages($object->error, $object->errors, 'errors');
}
}
}
$ret = $object->assignUser($user, $contactid);
if ($ret < 0) {
$error ++;
setEventMessages($object->error, $object->errors, 'errors');
}
}
if (empty($error)) {
$result = $object->add_contact($contactid, $typeid, GETPOST("source", 'aZ09'));
}
}
if ($result >= 0) {