Standardize code: same code for message from public and backoffice
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@ -2369,7 +2369,7 @@ class Ticket extends CommonObject
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/**
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/**
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* Add new message on a ticket (private/public area).
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* Add new message on a ticket (private/public area).
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* Can also send it be email if GETPOST('send_email', 'int') is set. For such email, header and footer is added.
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* Can also send it by email if GETPOST('send_email', 'int') is set. For such email, header and footer is added.
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*
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*
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* @param User $user User for action
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* @param User $user User for action
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* @param string $action Action string
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* @param string $action Action string
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@ -2438,8 +2438,13 @@ class Ticket extends CommonObject
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* Send emails to assigned users (public area notification)
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* Send emails to assigned users (public area notification)
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*/
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*/
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if (!empty($conf->global->TICKET_PUBLIC_NOTIFICATION_NEW_MESSAGE_ENABLED)) {
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if (!empty($conf->global->TICKET_PUBLIC_NOTIFICATION_NEW_MESSAGE_ENABLED)) {
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// Retrieve internal contact datas
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$internal_contacts = $object->getInfosTicketInternalContact();
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$assigned_user_dont_have_email = '';
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$assigned_user_dont_have_email = '';
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$sendto = array();
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$sendto = array();
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if ($this->fk_user_assign > 0) {
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if ($this->fk_user_assign > 0) {
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$assigned_user = new User($this->db);
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$assigned_user = new User($this->db);
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$assigned_user->fetch($this->fk_user_assign);
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$assigned_user->fetch($this->fk_user_assign);
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@ -2449,16 +2454,21 @@ class Ticket extends CommonObject
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$assigned_user_dont_have_email = $assigned_user->getFullName($langs);
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$assigned_user_dont_have_email = $assigned_user->getFullName($langs);
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}
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}
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}
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}
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if (!empty($conf->global->TICKET_PUBLIC_NOTIFICATION_NEW_MESSAGE_ALSO_CONTRIBUTOR)) {
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$contactList = $object->liste_contact(-1, 'internal', 0, 'CONTRIBUTOR');
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// Build array to display recipient list
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if (is_array($contactList)) {
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foreach ($internal_contacts as $key => $info_sendto) {
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foreach ($contactList as $contactArray) {
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// Avoid duplicate notifications
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if (!empty($contactArray['email'])) {
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if ($info_sendto['id'] == $user->id) {
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$sendto[] = dolGetFirstLastname($contactArray['firstname'], $contactArray['lastname']) . " <" . $contactArray['email'] . ">";
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continue;
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}
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}
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if ($info_sendto['email'] != '') {
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if (!empty($info_sendto['email'])) {
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$sendto[] = dolGetFirstLastname($info_sendto['firstname'], $info_sendto['lastname'])." <".$info_sendto['email'].">";
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}
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}
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}
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}
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}
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}
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if (empty($sendto)) {
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if (empty($sendto)) {
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if (!empty($conf->global->TICKET_PUBLIC_NOTIFICATION_NEW_MESSAGE_DEFAULT_EMAIL)) {
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if (!empty($conf->global->TICKET_PUBLIC_NOTIFICATION_NEW_MESSAGE_DEFAULT_EMAIL)) {
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$sendto[] = $conf->global->TICKET_PUBLIC_NOTIFICATION_NEW_MESSAGE_DEFAULT_EMAIL;
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$sendto[] = $conf->global->TICKET_PUBLIC_NOTIFICATION_NEW_MESSAGE_DEFAULT_EMAIL;
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