diff --git a/htdocs/core/class/html.formticket.class.php b/htdocs/core/class/html.formticket.class.php
index 8ca26430438..9095805489f 100644
--- a/htdocs/core/class/html.formticket.class.php
+++ b/htdocs/core/class/html.formticket.class.php
@@ -1277,7 +1277,7 @@ class FormTicket
 		}
 
 		// Load translation files required by the page
-		$langs->loadLangs(array('other', 'mails'));
+		$langs->loadLangs(array('other', 'mails', 'ticket'));
 
 		// Clear temp files. Must be done at beginning, before call of triggers
 		if (GETPOST('mode', 'alpha') == 'init' || (GETPOST('modelselected') && GETPOST('modelmailselected', 'alpha') && GETPOST('modelmailselected', 'alpha') != '-1')) {
@@ -1467,7 +1467,9 @@ class FormTicket
 			print '</td></tr>';
 
 			// Recipients / adressed-to
-			print '<tr class="email_line"><td>'.$langs->trans('MailRecipients').'</td><td>';
+			print '<tr class="email_line"><td>'.$langs->trans('MailRecipients');
+			print ' '.$form->textwithpicto('', $langs->trans("TicketMessageRecipientsHelp"), 1, 'help');
+			print '</td><td>';
 			if ($res) {
 				// Retrieve email of all contacts (internal and external)
 				$contacts = $ticketstat->getInfosTicketInternalContact(1);
diff --git a/htdocs/langs/en_US/ticket.lang b/htdocs/langs/en_US/ticket.lang
index d48b2c9beb2..570e7c127aa 100644
--- a/htdocs/langs/en_US/ticket.lang
+++ b/htdocs/langs/en_US/ticket.lang
@@ -223,7 +223,6 @@ TicketUpdated=Ticket updated
 SendMessageByEmail=Send message by email
 TicketNewMessage=New message
 ErrorMailRecipientIsEmptyForSendTicketMessage=Recipient is empty. No email send
-WarningMailNotSendContactIsClosed=E-mail to %s refused for shipment as this contact is closed
 TicketGoIntoContactTab=Please go into "Contacts" tab to select them
 TicketMessageMailIntro=Message header
 TicketMessageMailIntroHelp=This text is added only at the beginning of the email and will not be saved.
@@ -248,6 +247,7 @@ TicketAssignedEmailBody=You have been assigned the ticket #%s by %s
 MarkMessageAsPrivate=Mark message as private
 TicketMessageSendEmailHelp=An email will be sent to all assigned contact (internal contacts, but also external contacts except if the option "%s" is checked)
 TicketMessagePrivateHelp=This message will not display to external users
+TicketMessageRecipientsHelp=Recipient field completed with active contacts linked to the ticket
 TicketEmailOriginIssuer=Issuer at origin of the tickets
 InitialMessage=Initial Message
 LinkToAContract=Link to a contract