diff --git a/htdocs/ticket/card.php b/htdocs/ticket/card.php
index b9459a0e161..3d37c46eb90 100644
--- a/htdocs/ticket/card.php
+++ b/htdocs/ticket/card.php
@@ -55,6 +55,17 @@ $action = GETPOST('action', 'aZ09');
$notifyTiers = GETPOST("notify_tiers_at_create", 'alpha');
+$sortfield = GETPOST('sortfield', 'alpha');
+$sortorder = GETPOST('sortorder', 'alpha');
+
+if (GETPOST('actioncode', 'array')) {
+ $actioncode = GETPOST('actioncode', 'array', 3);
+ if (!count($actioncode)) $actioncode = '0';
+} else {
+ $actioncode = GETPOST("actioncode", "alpha", 3) ?GETPOST("actioncode", "alpha", 3) : (GETPOST("actioncode") == '0' ? '0' : (empty($conf->global->AGENDA_DEFAULT_FILTER_TYPE_FOR_OBJECT) ? '' : $conf->global->AGENDA_DEFAULT_FILTER_TYPE_FOR_OBJECT));
+}
+$search_agenda_label = GETPOST('search_agenda_label');
+
// Initialize technical object to manage hooks of ticket. Note that conf->hooks_modules contains array array
$hookmanager->initHooks(array('ticketcard', 'globalcard'));
@@ -116,493 +127,486 @@ $parameters = array();
$reshook = $hookmanager->executeHooks('doActions', $parameters, $object, $action); // Note that $action and $object may have been modified by some hooks
if ($reshook < 0) setEventMessages($hookmanager->error, $hookmanager->errors, 'errors');
-if ($cancel)
-{
- if (!empty($backtopage))
+if (empty($reshook)) {
+ // Purge search criteria
+ if (GETPOST('button_removefilter_x', 'alpha') || GETPOST('button_removefilter.x', 'alpha') || GETPOST('button_removefilter', 'alpha')) // All test are required to be compatible with all browsers{
{
- header("Location: ".$backtopage);
- exit;
- }
- $action = 'view';
-}
-
-if (GETPOST('add', 'alpha') && $user->rights->ticket->write) {
- $error = 0;
-
- if (!GETPOST("subject", 'alpha')) {
- $error++;
- setEventMessages($langs->trans("ErrorFieldRequired", $langs->transnoentities("Subject")), null, 'errors');
- $action = 'create';
- } elseif (!GETPOST("message", 'alpha')) {
- $error++;
- setEventMessages($langs->trans("ErrorFieldRequired", $langs->transnoentities("Message")), null, 'errors');
- $action = 'create';
+ $actioncode = '';
+ $search_agenda_label = '';
}
- if (!$error) {
- $db->begin();
+ if ($cancel) {
+ if (!empty($backtopage)) {
+ header("Location: " . $backtopage);
+ exit;
+ }
+ $action = 'view';
+ }
- $object->ref = GETPOST("ref", 'alpha');
- $object->fk_soc = GETPOST("socid", 'int') > 0 ? GETPOST("socid", 'int') : 0;
- $object->subject = GETPOST("subject", 'alpha');
- $object->message = GETPOST("message", 'none');
+ if (GETPOST('add', 'alpha') && $user->rights->ticket->write) {
+ $error = 0;
- $object->type_code = GETPOST("type_code", 'alpha');
- $object->category_code = GETPOST("category_code", 'alpha');
- $object->severity_code = GETPOST("severity_code", 'alpha');
- $notifyTiers = GETPOST("notify_tiers_at_create", 'alpha');
- $object->notify_tiers_at_create = empty($notifyTiers) ? 0 : 1;
-
- $object->fk_project = GETPOST('projectid', 'int');
-
- $ret = $extrafields->setOptionalsFromPost(null, $object);
-
- $id = $object->create($user);
- if ($id <= 0) {
+ if (!GETPOST("subject", 'alpha')) {
$error++;
- setEventMessage($object->error, $object->errors, 'errors');
+ setEventMessages($langs->trans("ErrorFieldRequired", $langs->transnoentities("Subject")), null, 'errors');
+ $action = 'create';
+ } elseif (!GETPOST("message", 'alpha')) {
+ $error++;
+ setEventMessages($langs->trans("ErrorFieldRequired", $langs->transnoentities("Message")), null, 'errors');
$action = 'create';
}
- if (!$error)
- {
- // Add contact
- $contactid = GETPOST('contactid', 'int');
- $type_contact = GETPOST("type", 'alpha');
+ if (!$error) {
+ $db->begin();
- if ($contactid > 0 && $type_contact) {
- $result = $object->add_contact($contactid, GETPOST("type"), 'external');
+ $object->ref = GETPOST("ref", 'alpha');
+ $object->fk_soc = GETPOST("socid", 'int') > 0 ? GETPOST("socid", 'int') : 0;
+ $object->subject = GETPOST("subject", 'alpha');
+ $object->message = GETPOST("message", 'none');
+
+ $object->type_code = GETPOST("type_code", 'alpha');
+ $object->category_code = GETPOST("category_code", 'alpha');
+ $object->severity_code = GETPOST("severity_code", 'alpha');
+ $notifyTiers = GETPOST("notify_tiers_at_create", 'alpha');
+ $object->notify_tiers_at_create = empty($notifyTiers) ? 0 : 1;
+
+ $object->fk_project = GETPOST('projectid', 'int');
+
+ $ret = $extrafields->setOptionalsFromPost(null, $object);
+
+ $id = $object->create($user);
+ if ($id <= 0) {
+ $error++;
+ setEventMessage($object->error, $object->errors, 'errors');
+ $action = 'create';
}
- // altairis: link ticket to project
- if (GETPOST('projectid') > 0) {
- $object->setProject(GETPOST('projectid'));
- }
+ if (!$error) {
+ // Add contact
+ $contactid = GETPOST('contactid', 'int');
+ $type_contact = GETPOST("type", 'alpha');
- // Auto assign user
- if ($conf->global->TICKET_AUTO_ASSIGN_USER_CREATE) {
- $result = $object->assignUser($user, $user->id, 1);
- $object->add_contact($user->id, "SUPPORTTEC", 'internal');
- }
+ if ($contactid > 0 && $type_contact) {
+ $result = $object->add_contact($contactid, GETPOST("type"), 'external');
+ }
- // Auto assign contrat
- $contractid = 0;
- if ($conf->global->TICKET_AUTO_ASSIGN_CONTRACT_CREATE) {
- $contrat = new Contrat($db);
- $contrat->socid = $object->fk_soc;
- $list = $contrat->getListOfContracts();
+ // altairis: link ticket to project
+ if (GETPOST('projectid') > 0) {
+ $object->setProject(GETPOST('projectid'));
+ }
- if (is_array($list) && !empty($list)) {
- if (count($list) == 1) {
- $contractid = $list[0]->id;
- $object->setContract($contractid);
- } else {
+ // Auto assign user
+ if ($conf->global->TICKET_AUTO_ASSIGN_USER_CREATE) {
+ $result = $object->assignUser($user, $user->id, 1);
+ $object->add_contact($user->id, "SUPPORTTEC", 'internal');
+ }
+
+ // Auto assign contrat
+ $contractid = 0;
+ if ($conf->global->TICKET_AUTO_ASSIGN_CONTRACT_CREATE) {
+ $contrat = new Contrat($db);
+ $contrat->socid = $object->fk_soc;
+ $list = $contrat->getListOfContracts();
+
+ if (is_array($list) && !empty($list)) {
+ if (count($list) == 1) {
+ $contractid = $list[0]->id;
+ $object->setContract($contractid);
+ } else {
+ }
+ }
+ }
+
+ // Auto create fiche intervention
+ if ($conf->global->TICKET_AUTO_CREATE_FICHINTER_CREATE) {
+ $fichinter = new Fichinter($db);
+ $fichinter->socid = $object->fk_soc;
+ $fichinter->fk_project = GETPOST('projectid', 'int');
+ $fichinter->fk_contrat = $contractid;
+ $fichinter->author = $user->id;
+ $fichinter->modelpdf = 'soleil';
+ $fichinter->origin = $object->element;
+ $fichinter->origin_id = $object->id;
+
+ // Extrafields
+ $extrafields->fetch_name_optionals_label($fichinter->table_element);
+ $array_options = $extrafields->getOptionalsFromPost($fichinter->table_element);
+ $fichinter->array_options = $array_options;
+
+ $id = $fichinter->create($user);
+ if ($id <= 0) {
+ setEventMessages($fichinter->error, null, 'errors');
}
}
}
- // Auto create fiche intervention
- if ($conf->global->TICKET_AUTO_CREATE_FICHINTER_CREATE)
- {
- $fichinter = new Fichinter($db);
- $fichinter->socid = $object->fk_soc;
- $fichinter->fk_project = GETPOST('projectid', 'int');
- $fichinter->fk_contrat = $contractid;
- $fichinter->author = $user->id;
- $fichinter->modelpdf = 'soleil';
- $fichinter->origin = $object->element;
- $fichinter->origin_id = $object->id;
+ if (!$error) {
+ // File transfer
+ $object->copyFilesForTicket();
+ }
- // Extrafields
- $extrafields->fetch_name_optionals_label($fichinter->table_element);
- $array_options = $extrafields->getOptionalsFromPost($fichinter->table_element);
- $fichinter->array_options = $array_options;
+ if (!$error) {
+ $db->commit();
- $id = $fichinter->create($user);
- if ($id <= 0) {
- setEventMessages($fichinter->error, null, 'errors');
+ if (!empty($backtopage)) {
+ $url = $backtopage;
+ } else {
+ $url = 'card.php?track_id=' . $object->track_id;
}
- }
- }
- if (!$error)
- {
- // File transfer
- $object->copyFilesForTicket();
- }
-
- if (!$error)
- {
- $db->commit();
-
- if (!empty($backtopage)) {
- $url = $backtopage;
+ header("Location: " . $url);
+ exit;
} else {
- $url = 'card.php?track_id='.$object->track_id;
+ $db->rollback();
+ setEventMessages($object->error, $object->errors, 'errors');
}
-
- header("Location: ".$url);
- exit;
} else {
- $db->rollback();
setEventMessages($object->error, $object->errors, 'errors');
}
- } else {
- setEventMessages($object->error, $object->errors, 'errors');
- }
-}
-
-if ($action == 'edit' && $user->rights->ticket->write) {
- $error = 0;
-
- if ($object->fetch(GETPOST('id', 'int')) < 0) {
- $error++;
- array_push($object->errors, $langs->trans("ErrorTicketIsNotValid"));
- $_GET["action"] = $_POST["action"] = '';
- }
-}
-
-if (GETPOST('update', 'alpha') && GETPOST('id', 'int') && $user->rights->ticket->write) {
- $error = 0;
-
- $ret = $object->fetch(GETPOST('id', 'int'));
- if ($ret < 0) {
- $error++;
- array_push($object->errors, $langs->trans("ErrorTicketIsNotValid"));
- $action = '';
- } elseif (!GETPOST("label")) {
- $error++;
- array_push($object->errors, $langs->trans("ErrorFieldRequired", $langs->transnoentities("Label")));
- $action = 'edit';
- } elseif (!GETPOST("subject")) {
- $error++;
- array_push($object->errors, $langs->trans("ErrorFieldRequired", $langs->transnoentities("Subject")));
- $action = 'edit';
}
- if (!$error) {
- $db->begin();
+ if ($action == 'edit' && $user->rights->ticket->write) {
+ $error = 0;
- $object->label = GETPOST("label", 'alphanohtml');
- $object->description = GETPOST("description", 'none');
-
- //...
- $ret = $object->update($user);
- if ($ret <= 0) {
+ if ($object->fetch(GETPOST('id', 'int')) < 0) {
$error++;
- setEventMessage($object->error, $object->errors, 'errors');
+ array_push($object->errors, $langs->trans("ErrorTicketIsNotValid"));
+ $_GET["action"] = $_POST["action"] = '';
+ }
+ }
+
+ if (GETPOST('update', 'alpha') && GETPOST('id', 'int') && $user->rights->ticket->write) {
+ $error = 0;
+
+ $ret = $object->fetch(GETPOST('id', 'int'));
+ if ($ret < 0) {
+ $error++;
+ array_push($object->errors, $langs->trans("ErrorTicketIsNotValid"));
+ $action = '';
+ } elseif (!GETPOST("label")) {
+ $error++;
+ array_push($object->errors, $langs->trans("ErrorFieldRequired", $langs->transnoentities("Label")));
+ $action = 'edit';
+ } elseif (!GETPOST("subject")) {
+ $error++;
+ array_push($object->errors, $langs->trans("ErrorFieldRequired", $langs->transnoentities("Subject")));
$action = 'edit';
}
- if (!$error && $ret > 0) {
- $db->commit();
- } else {
- $db->rollback();
- }
- }
-}
+ if (!$error) {
+ $db->begin();
-// Mark as Read
-if ($action == "mark_ticket_read" && $user->rights->ticket->write) {
- $object->fetch('', '', GETPOST("track_id", 'alpha'));
+ $object->label = GETPOST("label", 'alphanohtml');
+ $object->description = GETPOST("description", 'none');
- if ($object->markAsRead($user) > 0)
- {
- setEventMessages($langs->trans('TicketMarkedAsRead'), null, 'mesgs');
+ //...
+ $ret = $object->update($user);
+ if ($ret <= 0) {
+ $error++;
+ setEventMessage($object->error, $object->errors, 'errors');
+ $action = 'edit';
+ }
- header("Location: card.php?track_id=".$object->track_id."&action=view");
- exit;
- } else {
- setEventMessages($object->error, $object->errors, 'errors');
- }
- $action = 'view';
-}
-
-// Assign to someone
-if ($action == "assign_user" && GETPOST('btn_assign_user', 'alpha') && $user->rights->ticket->write) {
- $object->fetch('', '', GETPOST("track_id", 'alpha'));
- $useroriginassign = $object->fk_user_assign;
- $usertoassign = GETPOST('fk_user_assign', 'int');
-
- /*if (! ($usertoassign > 0)) {
- $error++;
- array_push($object->errors, $langs->trans("ErrorFieldRequired", $langs->transnoentities("AssignedTo")));
- $action = 'view';
- }*/
-
- if (!$error)
- {
- $ret = $object->assignUser($user, $usertoassign);
- if ($ret < 0) $error++;
- }
-
- if (!$error) // Update list of contacts
- {
- // Si déjà un user assigné on le supprime des contacts
- if ($useroriginassign > 0) {
- $internal_contacts = $object->listeContact(-1, 'internal');
-
- foreach ($internal_contacts as $key => $contact) {
- if ($contact['code'] == "SUPPORTTEC" && $contact['id'] == $useroriginassign) {
- }
- {
- //print "user à effacer : ".$useroriginassign;
- $object->delete_contact($contact['rowid']);
- }
+ if (!$error && $ret > 0) {
+ $db->commit();
+ } else {
+ $db->rollback();
}
}
-
- if ($usertoassign > 0) $object->add_contact($usertoassign, "SUPPORTTEC", 'internal', $notrigger = 0);
}
- if (!$error)
- {
- // Log action in ticket logs table
- $object->fetch_user($usertoassign);
- $log_action = $langs->trans('TicketLogAssignedTo', $object->user->getFullName($langs));
+ // Mark as Read
+ if ($action == "mark_ticket_read" && $user->rights->ticket->write) {
+ $object->fetch('', '', GETPOST("track_id", 'alpha'));
- setEventMessages($langs->trans('TicketAssigned'), null, 'mesgs');
+ if ($object->markAsRead($user) > 0) {
+ setEventMessages($langs->trans('TicketMarkedAsRead'), null, 'mesgs');
- header("Location: card.php?track_id=".$object->track_id."&action=view");
- exit;
- } else {
- array_push($object->errors, $object->error);
- }
- $action = 'view';
-}
-
-if ($action == 'add_message' && GETPOSTISSET('btn_add_message') && $user->rights->ticket->read) {
- $ret = $object->newMessage($user, $action, (GETPOST('private_message', 'alpha') == "on" ? 1 : 0));
-
- if ($ret > 0) {
- if (!empty($backtopage)) {
- $url = $backtopage;
- } else {
- $url = 'card.php?action=view&track_id='.$object->track_id;
- }
-
- header("Location: ".$url);
- exit;
- } else {
- setEventMessages($object->error, null, 'errors');
- $action = 'presend';
- }
-}
-
-if ($action == "confirm_close" && GETPOST('confirm', 'alpha') == 'yes' && $user->rights->ticket->write)
-{
- $object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha'));
-
- if ($object->close($user)) {
- setEventMessages($langs->trans('TicketMarkedAsClosed'), null, 'mesgs');
-
- $url = 'card.php?action=view&track_id='.GETPOST('track_id', 'alpha');
- header("Location: ".$url);
- } else {
- $action = '';
- setEventMessages($object->error, $object->errors, 'errors');
- }
-}
-
-if ($action == "confirm_public_close" && GETPOST('confirm', 'alpha') == 'yes') {
- $object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha'));
- if ($_SESSION['email_customer'] == $object->origin_email || $_SESSION['email_customer'] == $object->thirdparty->email) {
- $object->close($user);
-
- // Log action in ticket logs table
- $log_action = $langs->trans('TicketLogClosedBy', $_SESSION['email_customer']);
-
- setEventMessages(''.$langs->trans('TicketMarkedAsClosed').'
', null, 'mesgs');
-
- $url = 'card.php?action=view_ticket&track_id='.GETPOST('track_id', 'alpha');
- header("Location: ".$url);
- } else {
- setEventMessages($object->error, $object->errors, 'errors');
- $action = '';
- }
-}
-
-if ($action == 'confirm_delete_ticket' && GETPOST('confirm', 'alpha') == "yes" && $user->rights->ticket->delete) {
- if ($object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha')) >= 0) {
- if ($object->delete($user) > 0) {
- setEventMessages(''.$langs->trans('TicketDeletedSuccess').'
', null, 'mesgs');
- Header("Location: ".DOL_URL_ROOT."/ticket/list.php");
+ header("Location: card.php?track_id=" . $object->track_id . "&action=view");
exit;
} else {
- $langs->load("errors");
- $mesg = ''.$langs->trans($object->error).'
';
+ setEventMessages($object->error, $object->errors, 'errors');
+ }
+ $action = 'view';
+ }
+
+ // Assign to someone
+ if ($action == "assign_user" && GETPOST('btn_assign_user', 'alpha') && $user->rights->ticket->write) {
+ $object->fetch('', '', GETPOST("track_id", 'alpha'));
+ $useroriginassign = $object->fk_user_assign;
+ $usertoassign = GETPOST('fk_user_assign', 'int');
+
+ /*if (! ($usertoassign > 0)) {
+ $error++;
+ array_push($object->errors, $langs->trans("ErrorFieldRequired", $langs->transnoentities("AssignedTo")));
+ $action = 'view';
+ }*/
+
+ if (!$error) {
+ $ret = $object->assignUser($user, $usertoassign);
+ if ($ret < 0) $error++;
+ }
+
+ if (!$error) // Update list of contacts
+ {
+ // Si déjà un user assigné on le supprime des contacts
+ if ($useroriginassign > 0) {
+ $internal_contacts = $object->listeContact(-1, 'internal');
+
+ foreach ($internal_contacts as $key => $contact) {
+ if ($contact['code'] == "SUPPORTTEC" && $contact['id'] == $useroriginassign) {
+ }
+ {
+ //print "user à effacer : ".$useroriginassign;
+ $object->delete_contact($contact['rowid']);
+ }
+ }
+ }
+
+ if ($usertoassign > 0) $object->add_contact($usertoassign, "SUPPORTTEC", 'internal', $notrigger = 0);
+ }
+
+ if (!$error) {
+ // Log action in ticket logs table
+ $object->fetch_user($usertoassign);
+ $log_action = $langs->trans('TicketLogAssignedTo', $object->user->getFullName($langs));
+
+ setEventMessages($langs->trans('TicketAssigned'), null, 'mesgs');
+
+ header("Location: card.php?track_id=" . $object->track_id . "&action=view");
+ exit;
+ } else {
+ array_push($object->errors, $object->error);
+ }
+ $action = 'view';
+ }
+
+ if ($action == 'add_message' && GETPOSTISSET('btn_add_message') && $user->rights->ticket->read) {
+ $ret = $object->newMessage($user, $action, (GETPOST('private_message', 'alpha') == "on" ? 1 : 0));
+
+ if ($ret > 0) {
+ if (!empty($backtopage)) {
+ $url = $backtopage;
+ } else {
+ $url = 'card.php?action=view&track_id=' . $object->track_id;
+ }
+
+ header("Location: " . $url);
+ exit;
+ } else {
+ setEventMessages($object->error, null, 'errors');
+ $action = 'presend';
+ }
+ }
+
+ if ($action == "confirm_close" && GETPOST('confirm', 'alpha') == 'yes' && $user->rights->ticket->write) {
+ $object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha'));
+
+ if ($object->close($user)) {
+ setEventMessages($langs->trans('TicketMarkedAsClosed'), null, 'mesgs');
+
+ $url = 'card.php?action=view&track_id=' . GETPOST('track_id', 'alpha');
+ header("Location: " . $url);
+ } else {
+ $action = '';
+ setEventMessages($object->error, $object->errors, 'errors');
+ }
+ }
+
+ if ($action == "confirm_public_close" && GETPOST('confirm', 'alpha') == 'yes') {
+ $object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha'));
+ if ($_SESSION['email_customer'] == $object->origin_email || $_SESSION['email_customer'] == $object->thirdparty->email) {
+ $object->close($user);
+
+ // Log action in ticket logs table
+ $log_action = $langs->trans('TicketLogClosedBy', $_SESSION['email_customer']);
+
+ setEventMessages('' . $langs->trans('TicketMarkedAsClosed') . '
', null, 'mesgs');
+
+ $url = 'card.php?action=view_ticket&track_id=' . GETPOST('track_id', 'alpha');
+ header("Location: " . $url);
+ } else {
+ setEventMessages($object->error, $object->errors, 'errors');
$action = '';
}
}
-}
-// Set parent company
-if ($action == 'set_thirdparty' && $user->rights->societe->creer) {
- if ($object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha')) >= 0) {
- $result = $object->setCustomer(GETPOST('editcustomer', 'int'));
- $url = 'card.php?action=view&track_id='.GETPOST('track_id', 'alpha');
- header("Location: ".$url);
- exit();
- }
-}
-
-if ($action == 'set_progression' && $user->rights->ticket->write) {
- if ($object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha')) >= 0) {
- $result = $object->setProgression(GETPOST('progress', 'alpha'));
-
- $url = 'card.php?action=view&track_id='.$object->track_id;
- header("Location: ".$url);
- exit();
- }
-}
-
-if ($action == 'setsubject') {
- if ($object->fetch(GETPOST('id', 'int'))) {
- if ($action == 'setsubject') {
- $object->subject = trim(GETPOST('subject', 'alpha'));
- }
-
- if ($action == 'setsubject' && empty($object->subject)) {
- $mesg .= ($mesg ? '
' : '').$langs->trans("ErrorFieldRequired", $langs->transnoentities("Subject"));
- }
-
- if (!$mesg) {
- if ($object->update($user) >= 0) {
- header("Location: ".$_SERVER['PHP_SELF']."?track_id=".$object->track_id);
+ if ($action == 'confirm_delete_ticket' && GETPOST('confirm', 'alpha') == "yes" && $user->rights->ticket->delete) {
+ if ($object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha')) >= 0) {
+ if ($object->delete($user) > 0) {
+ setEventMessages('' . $langs->trans('TicketDeletedSuccess') . '
', null, 'mesgs');
+ Header("Location: " . DOL_URL_ROOT . "/ticket/list.php");
exit;
+ } else {
+ $langs->load("errors");
+ $mesg = '' . $langs->trans($object->error) . '
';
+ $action = '';
}
- $mesg = $object->error;
}
}
-}
-if ($action == 'confirm_reopen' && $user->rights->ticket->manage && !GETPOST('cancel')) {
- if ($object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha')) >= 0) {
- // prevent browser refresh from reopening ticket several times
- if ($object->fk_statut == Ticket::STATUS_CLOSED) {
- $res = $object->setStatut(Ticket::STATUS_ASSIGNED);
+ // Set parent company
+ if ($action == 'set_thirdparty' && $user->rights->societe->creer) {
+ if ($object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha')) >= 0) {
+ $result = $object->setCustomer(GETPOST('editcustomer', 'int'));
+ $url = 'card.php?action=view&track_id=' . GETPOST('track_id', 'alpha');
+ header("Location: " . $url);
+ exit();
+ }
+ }
+
+ if ($action == 'set_progression' && $user->rights->ticket->write) {
+ if ($object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha')) >= 0) {
+ $result = $object->setProgression(GETPOST('progress', 'alpha'));
+
+ $url = 'card.php?action=view&track_id=' . $object->track_id;
+ header("Location: " . $url);
+ exit();
+ }
+ }
+
+ if ($action == 'setsubject') {
+ if ($object->fetch(GETPOST('id', 'int'))) {
+ if ($action == 'setsubject') {
+ $object->subject = trim(GETPOST('subject', 'alpha'));
+ }
+
+ if ($action == 'setsubject' && empty($object->subject)) {
+ $mesg .= ($mesg ? '
' : '') . $langs->trans("ErrorFieldRequired", $langs->transnoentities("Subject"));
+ }
+
+ if (!$mesg) {
+ if ($object->update($user) >= 0) {
+ header("Location: " . $_SERVER['PHP_SELF'] . "?track_id=" . $object->track_id);
+ exit;
+ }
+ $mesg = $object->error;
+ }
+ }
+ }
+
+ if ($action == 'confirm_reopen' && $user->rights->ticket->manage && !GETPOST('cancel')) {
+ if ($object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha')) >= 0) {
+ // prevent browser refresh from reopening ticket several times
+ if ($object->fk_statut == Ticket::STATUS_CLOSED) {
+ $res = $object->setStatut(Ticket::STATUS_ASSIGNED);
+ if ($res) {
+ // Log action in ticket logs table
+ $log_action = $langs->trans('TicketLogReopen');
+
+ $url = 'card.php?action=view&track_id=' . $object->track_id;
+ header("Location: " . $url);
+ exit();
+ }
+ }
+ }
+ } // Categorisation dans projet
+ elseif ($action == 'classin' && $user->rights->ticket->write) {
+ if ($object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha')) >= 0) {
+ $object->setProject(GETPOST('projectid', 'int'));
+ $url = 'card.php?action=view&track_id=' . $object->track_id;
+ header("Location: " . $url);
+ exit();
+ }
+ } // Categorisation dans contrat
+ elseif ($action == 'setcontract' && $user->rights->ticket->write) {
+ if ($object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha')) >= 0) {
+ $object->setContract(GETPOST('contractid', 'int'));
+ $url = 'card.php?action=view&track_id=' . $object->track_id;
+ header("Location: " . $url);
+ exit();
+ }
+ } elseif ($action == "set_message" && $user->rights->ticket->manage) {
+ // altairis: manage cancel button
+ if (!GETPOST('cancel')) {
+ $object->fetch('', '', GETPOST('track_id', 'alpha'));
+ $oldvalue_message = $object->message;
+ $fieldtomodify = GETPOST('message_initial');
+
+ $object->message = $fieldtomodify;
+ $ret = $object->update($user);
+ if ($ret > 0) {
+ $log_action = $langs->trans('TicketInitialMessageModified') . " \n";
+ // include the Diff class
+ dol_include_once('/ticket/class/utils_diff.class.php');
+ // output the result of comparing two files as plain text
+ $log_action .= Diff::toString(Diff::compare(strip_tags($oldvalue_message), strip_tags($object->message)));
+
+ setEventMessages($langs->trans('TicketMessageSuccesfullyUpdated'), null, 'mesgs');
+ }
+ }
+
+ $action = 'view';
+ } // Reopen ticket
+ elseif ($action == 'confirm_set_status' && $user->rights->ticket->write && !GETPOST('cancel')) {
+ if ($object->fetch(GETPOST('id', 'int'), GETPOST('track_id', 'alpha')) >= 0) {
+ $new_status = GETPOST('new_status', 'int');
+ $old_status = $object->fk_statut;
+ $res = $object->setStatut($new_status);
if ($res) {
// Log action in ticket logs table
- $log_action = $langs->trans('TicketLogReopen');
+ $log_action = $langs->trans('TicketLogStatusChanged', $langs->transnoentities($object->statuts_short[$old_status]), $langs->transnoentities($object->statuts_short[$new_status]));
- $url = 'card.php?action=view&track_id='.$object->track_id;
- header("Location: ".$url);
+ $url = 'card.php?action=view&track_id=' . $object->track_id;
+ header("Location: " . $url);
exit();
}
}
}
-} // Categorisation dans projet
-elseif ($action == 'classin' && $user->rights->ticket->write) {
- if ($object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha')) >= 0) {
- $object->setProject(GETPOST('projectid', 'int'));
- $url = 'card.php?action=view&track_id='.$object->track_id;
- header("Location: ".$url);
- exit();
- }
-} // Categorisation dans contrat
-elseif ($action == 'setcontract' && $user->rights->ticket->write) {
- if ($object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha')) >= 0) {
- $object->setContract(GETPOST('contractid', 'int'));
- $url = 'card.php?action=view&track_id='.$object->track_id;
- header("Location: ".$url);
- exit();
- }
-} elseif ($action == "set_message" && $user->rights->ticket->manage) {
- // altairis: manage cancel button
- if (!GETPOST('cancel')) {
- $object->fetch('', '', GETPOST('track_id', 'alpha'));
- $oldvalue_message = $object->message;
- $fieldtomodify = GETPOST('message_initial');
- $object->message = $fieldtomodify;
+ // Action to update one extrafield
+ if ($action == "update_extras" && !empty($permissiontoadd)) {
+ $object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha'));
+ $attributekey = GETPOST('attribute', 'alpha');
+ $attributekeylong = 'options_' . $attributekey;
+ $object->array_options['options_' . $attributekey] = GETPOST($attributekeylong, ' alpha');
+
+ $result = $object->insertExtraFields(empty($triggermodname) ? '' : $triggermodname, $user);
+ if ($result > 0) {
+ setEventMessages($langs->trans('RecordSaved'), null, 'mesgs');
+ $action = 'view';
+ } else {
+ setEventMessages($object->error, $object->errors, 'errors');
+ $action = 'edit_extras';
+ }
+ }
+
+ if ($action == "change_property" && GETPOST('btn_update_ticket_prop', 'alpha') && $user->rights->ticket->write) {
+ $object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha'));
+
+ $object->type_code = GETPOST('update_value_type', 'aZ09');
+ $object->severity_code = GETPOST('update_value_severity', 'aZ09');
+ $object->category_code = GETPOST('update_value_category', 'aZ09');
+
$ret = $object->update($user);
if ($ret > 0) {
- $log_action = $langs->trans('TicketInitialMessageModified')." \n";
- // include the Diff class
- dol_include_once('/ticket/class/utils_diff.class.php');
- // output the result of comparing two files as plain text
- $log_action .= Diff::toString(Diff::compare(strip_tags($oldvalue_message), strip_tags($object->message)));
+ $log_action = $langs->trans('TicketLogPropertyChanged', $oldvalue_label, $newvalue_label);
- setEventMessages($langs->trans('TicketMessageSuccesfullyUpdated'), null, 'mesgs');
+ setEventMessages($langs->trans('TicketUpdated'), null, 'mesgs');
}
- }
-
- $action = 'view';
-} // Reopen ticket
-elseif ($action == 'confirm_set_status' && $user->rights->ticket->write && !GETPOST('cancel')) {
- if ($object->fetch(GETPOST('id', 'int'), GETPOST('track_id', 'alpha')) >= 0) {
- $new_status = GETPOST('new_status', 'int');
- $old_status = $object->fk_statut;
- $res = $object->setStatut($new_status);
- if ($res) {
- // Log action in ticket logs table
- $log_action = $langs->trans('TicketLogStatusChanged', $langs->transnoentities($object->statuts_short[$old_status]), $langs->transnoentities($object->statuts_short[$new_status]));
-
- $url = 'card.php?action=view&track_id='.$object->track_id;
- header("Location: ".$url);
- exit();
- }
- }
-}
-
-// Action to update one extrafield
-if ($action == "update_extras" && !empty($permissiontoadd))
-{
- $object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha'));
- $attributekey = GETPOST('attribute', 'alpha');
- $attributekeylong = 'options_'.$attributekey;
- $object->array_options['options_'.$attributekey] = GETPOST($attributekeylong, ' alpha');
-
- $result = $object->insertExtraFields(empty($triggermodname) ? '' : $triggermodname, $user);
- if ($result > 0)
- {
- setEventMessages($langs->trans('RecordSaved'), null, 'mesgs');
$action = 'view';
}
- else
- {
- setEventMessages($object->error, $object->errors, 'errors');
- $action = 'edit_extras';
- }
+
+
+ $permissiondellink = $user->rights->ticket->write;
+ include DOL_DOCUMENT_ROOT . '/core/actions_dellink.inc.php'; // Must be include, not include_once
+
+ // Actions to build doc
+ $upload_dir = $conf->ticket->dir_output;
+ $permissiontoadd = $user->rights->ticket->write;
+ include DOL_DOCUMENT_ROOT . '/core/actions_builddoc.inc.php';
+
+ // Actions to send emails
+ $triggersendname = 'TICKET_SENTBYMAIL';
+ $paramname = 'id';
+ $autocopy = 'MAIN_MAIL_AUTOCOPY_TICKET_TO'; // used to know the automatic BCC to add
+ $trackid = 'tic' . $object->id;
+ include DOL_DOCUMENT_ROOT . '/core/actions_sendmails.inc.php';
+
+ // Set $action to correct value for the case we used presend action to add a message
+ if (GETPOSTISSET('actionbis') && $action == 'presend') $action = 'presend_addmessage';
}
-if ($action == "change_property" && GETPOST('btn_update_ticket_prop', 'alpha') && $user->rights->ticket->write)
-{
- $object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha'));
-
- $object->type_code = GETPOST('update_value_type', 'aZ09');
- $object->severity_code = GETPOST('update_value_severity', 'aZ09');
- $object->category_code = GETPOST('update_value_category', 'aZ09');
-
- $ret = $object->update($user);
- if ($ret > 0) {
- $log_action = $langs->trans('TicketLogPropertyChanged', $oldvalue_label, $newvalue_label);
-
- setEventMessages($langs->trans('TicketUpdated'), null, 'mesgs');
- }
- $action = 'view';
-}
-
-
-$permissiondellink = $user->rights->ticket->write;
-include DOL_DOCUMENT_ROOT.'/core/actions_dellink.inc.php'; // Must be include, not include_once
-
-// Actions to build doc
-$upload_dir = $conf->ticket->dir_output;
-$permissiontoadd = $user->rights->ticket->write;
-include DOL_DOCUMENT_ROOT.'/core/actions_builddoc.inc.php';
-
-// Actions to send emails
-$triggersendname = 'TICKET_SENTBYMAIL';
-$paramname = 'id';
-$autocopy = 'MAIN_MAIL_AUTOCOPY_TICKET_TO'; // used to know the automatic BCC to add
-$trackid = 'tic'.$object->id;
-include DOL_DOCUMENT_ROOT.'/core/actions_sendmails.inc.php';
-
-// Set $action to correct value for the case we used presend action to add a message
-if (GETPOSTISSET('actionbis') && $action == 'presend') $action = 'presend_addmessage';
-
-
/*
* View
*/
@@ -1213,30 +1217,8 @@ if (empty($action) || $action == 'view' || $action == 'addlink' || $action == 'd
// Set $action to correct value for the case we used presend action to add a message
if (GETPOSTISSET('actionbis') && $action == 'presend') $action = 'presend_addmessage';
- if ($action != 'presend' && $action != 'presend_addmessage')
- {
- print '';
- print '
'; // ancre
-
- // Show links to link elements
- $linktoelem = $form->showLinkToObjectBlock($object, null, array('ticket'));
- $somethingshown = $form->showLinkedObjectBlock($object, $linktoelem);
-
- // Show direct link to public interface
- print '
'."\n";
- print showDirectPublicLink($object).'
';
-
- print '
';
-
- // List of actions on element
- include_once DOL_DOCUMENT_ROOT.'/core/class/html.formactions.class.php';
- $formactions = new FormActions($db);
- $somethingshown = $formactions->showactions($object, 'ticket', $socid, 1);
-
- print '
';
+ print '
'; // ancre
+
+ // Show links to link elements
+ $linktoelem = $form->showLinkToObjectBlock($object, null, array('ticket'));
+ $somethingshown = $form->showLinkedObjectBlock($object, $linktoelem);
+
+ // Show direct link to public interface
+ print '
'."\n";
+ print showDirectPublicLink($object).'
';
+ print '
';
+
+ if (!empty($conf->global->TICKET_HIDE_MESSAGES_ON_CARD)) {
+ print '
';
+
+ // List of actions on element
+ include_once DOL_DOCUMENT_ROOT . '/core/class/html.formactions.class.php';
+ $formactions = new FormActions($db);
+ $somethingshown = $formactions->showactions($object, 'ticket', $socid, 1);
+
+ print '
';
+ }
+ print '