Close #15917 : boxes on ticket index
This commit is contained in:
parent
d8a74bad93
commit
b71a8c5d6f
@ -55,7 +55,7 @@ class box_nb_ticket_last_x_days extends ModeleBoxes
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$langs->load("boxes");
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$langs->load("boxes");
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$this->db = $db;
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$this->db = $db;
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$this->boxlabel = $langs->transnoentitiesnoconv("BoxTicketLastXDayswidget");
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$this->boxlabel = $langs->transnoentitiesnoconv("BoxNumberOfTicketByDay");
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}
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}
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/**
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/**
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@ -109,6 +109,7 @@ class box_nb_ticket_last_x_days extends ModeleBoxes
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$minimumdatec = date_sub($today, $intervaltosub);
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$minimumdatec = date_sub($today, $intervaltosub);
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$minimumdatecformated = date('Y-m-d', date_timestamp_get($minimumdatec));
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$minimumdatecformated = date('Y-m-d', date_timestamp_get($minimumdatec));
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if ($user->rights->ticket->read) {
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$sql = "SELECT CAST(t.datec AS DATE) as datec, COUNT(t.datec) as nb";
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$sql = "SELECT CAST(t.datec AS DATE) as datec, COUNT(t.datec) as nb";
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$sql .= " FROM " . MAIN_DB_PREFIX . "ticket as t";
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$sql .= " FROM " . MAIN_DB_PREFIX . "ticket as t";
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$sql .= " WHERE CAST(t.datec AS DATE) > DATE_SUB(CURRENT_DATE, INTERVAL " . $days . " DAY)";
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$sql .= " WHERE CAST(t.datec AS DATE) > DATE_SUB(CURRENT_DATE, INTERVAL " . $days . " DAY)";
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@ -139,8 +140,6 @@ class box_nb_ticket_last_x_days extends ModeleBoxes
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} else {
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} else {
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dol_print_error($this->db);
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dol_print_error($this->db);
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}
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}
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if ($user->rights->ticket->read) {
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$stringtoshow = '<div class="div-table-responsive-no-min">';
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$stringtoshow = '<div class="div-table-responsive-no-min">';
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$stringtoshow .= '<script type="text/javascript" language="javascript">
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$stringtoshow .= '<script type="text/javascript" language="javascript">
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jQuery(document).ready(function() {
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jQuery(document).ready(function() {
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@ -170,7 +169,7 @@ class box_nb_ticket_last_x_days extends ModeleBoxes
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$px1->SetData($data);
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$px1->SetData($data);
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$px1->setShowLegend(2);
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$px1->setShowLegend(2);
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$px1->SetType(array('bar'));
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$px1->SetType(array('bar'));
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$px1->SetLegend(array($langs->trans('NumberOfTicketByDay')));
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$px1->SetLegend(array($langs->trans('BoxNumberOfTicketByDay')));
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$px1->SetMaxValue($px1->GetCeilMaxValue());
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$px1->SetMaxValue($px1->GetCeilMaxValue());
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$px1->SetHeight(192);
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$px1->SetHeight(192);
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$px1->SetShading(3);
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$px1->SetShading(3);
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208
htdocs/core/boxes/box_nb_tickets_type.php
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208
htdocs/core/boxes/box_nb_tickets_type.php
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@ -0,0 +1,208 @@
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<?php
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/* Module descriptor for ticket system
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* Copyright (C) 2013-2016 Jean-François FERRY <hello@librethic.io>
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* 2016 Christophe Battarel <christophe@altairis.fr>
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* Copyright (C) 2019 Frédéric France <frederic.france@netlogic.fr>
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*
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* This program is free software: you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation, either version 3 of the License, or
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* (at your option) any later version.
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*
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* This program is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with this program. If not, see <https://www.gnu.org/licenses/>.
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*/
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/**
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* \file core/boxes/box_nb_ticket_last_x_days.php
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* \ingroup ticket
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* \brief This box shows the number of new daily tickets the last X days
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*/
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require_once DOL_DOCUMENT_ROOT."/core/boxes/modules_boxes.php";
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/**
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* Class to manage the box
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*/
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class box_nb_tickets_type extends ModeleBoxes
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{
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public $boxcode = "box_nb_tickets_type";
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public $boximg = "ticket";
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public $boxlabel;
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public $depends = array("ticket");
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/**
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* @var DoliDB Database handler.
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*/
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public $param;
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public $info_box_head = array();
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public $info_box_contents = array();
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/**
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* Constructor
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* @param DoliDB $db Database handler
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* @param string $param More parameters
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*/
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public function __construct($db, $param = '')
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{
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global $langs;
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$langs->load("boxes");
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$this->db = $db;
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$this->boxlabel = $langs->transnoentitiesnoconv("BoxTicketType");
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}
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/**
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* Load data into info_box_contents array to show array later.
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*
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* @param int $max Maximum number of records to load
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* @return void
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*/
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public function loadBox($max = 5)
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{
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global $conf, $user, $langs;
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$badgeStatus0 = '#cbd3d3'; // draft
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$badgeStatus1 = '#bc9526'; // validated
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$badgeStatus1b = '#bc9526'; // validated
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$badgeStatus2 = '#9c9c26'; // approved
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$badgeStatus3 = '#bca52b';
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$badgeStatus4 = '#25a580'; // Color ok
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$badgeStatus4b = '#25a580'; // Color ok
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$badgeStatus5 = '#cad2d2';
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$badgeStatus6 = '#cad2d2';
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$badgeStatus7 = '#baa32b';
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$badgeStatus8 = '#993013';
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$badgeStatus9 = '#e7f0f0';
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$text = $langs->trans("BoxTicketType");
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$this->info_box_head = array(
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'text' => $text,
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'limit' => dol_strlen($text)
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);
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$listofopplabel = array();
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$listofoppcode = array();
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$colorseriesstat = array();
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if ($user->rights->ticket->read) {
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$sql = "SELECT ctt.rowid, ctt.label, ctt.code";
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$sql .= " FROM " . MAIN_DB_PREFIX . "c_ticket_type as ctt";
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$sql .= " WHERE ctt.active = 1";
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$sql .= $this->db->order('ctt.rowid', 'ASC');
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$resql = $this->db->query($sql);
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if ($resql) {
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$num = $this->db->num_rows($resql);
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$i = 0;
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while ($i < $num) {
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$objp = $this->db->fetch_object($resql);
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$listofoppcode[$objp->rowid] = $objp->code;
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$listofopplabel[$objp->rowid] = $objp->label;
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switch ($objp->code) {
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case 'COM':
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$colorseriesstat[$objp->rowid] = $badgeStatus1;
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break;
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case 'HELP':
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$colorseriesstat[$objp->rowid] = $badgeStatus2;
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break;
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case 'ISSUE':
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$colorseriesstat[$objp->rowid] = $badgeStatus3;
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break;
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case 'REQUEST':
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$colorseriesstat[$objp->rowid] = $badgeStatus4;
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break;
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case 'OTHER':
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$colorseriesstat[$objp->rowid] = $badgeStatus5;
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break;
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default:
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break;
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}
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$i++;
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}
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} else {
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dol_print_error($this->db);
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}
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$dataseries = array();
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$data = array();
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$sql = "SELECT t.type_code, COUNT(t.type_code) as nb";
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$sql .= " FROM " . MAIN_DB_PREFIX . "ticket as t";
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$sql .= " WHERE t.fk_statut <> 8";
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$sql .= " GROUP BY t.type_code";
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$resql = $this->db->query($sql);
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if ($resql) {
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$num = $this->db->num_rows($resql);
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$i = 0;
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while ($i < $num) {
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$objp = $this->db->fetch_object($resql);
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$data[$objp->type_code] = $objp->nb;
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$i++;
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}
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foreach ($listofoppcode as $rowid => $code) {
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$dataseries[] = array('label' => $langs->getLabelFromKey($this->db, 'TicketTypeShort' . $code, 'c_ticket_category', 'code', 'label', $code), 'data' => $data[$code]);
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}
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} else {
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dol_print_error($this->db);
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}
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$stringtoprint = '';
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$stringtoprint .= '<div class="div-table-responsive-no-min ">';
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if (!empty($dataseries) && count($dataseries) > 0) {
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$px1 = new DolGraph();
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$mesg = $px1->isGraphKo();
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$totalnb = 0;
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if (!$mesg) {
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$px1->SetDataColor(array_values($colorseriesstat));
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$data = array();
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$legend = array();
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foreach ($dataseries as $value) {
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$data[] = array($value['label'], $value['data']);
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$totalnb += $value['data'];
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}
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$px1->SetData($data);
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$px1->setShowLegend(2);
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$px1->SetType(array('pie'));
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$px1->SetLegend($legend);
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$px1->SetMaxValue($px1->GetCeilMaxValue());
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$px1->SetShading(3);
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$px1->SetHorizTickIncrement(1);
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$px1->SetCssPrefix("cssboxes");
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$px1->mode = 'depth';
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$px1->draw('idgraphtickettype');
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$stringtoprint .= $px1->show($totalnb ? 0 : 1);
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}
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$stringtoprint .= '</div>';
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$this->info_box_contents[][]=array(
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'td' => 'center',
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'text' => $stringtoprint
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);
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} else {
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$this->info_box_contents[0][0] = array(
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'td' => 'class="center opacitymedium"',
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'text' => $langs->trans("BoxNoTicketSeverity"),
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);
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}
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} else {
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$this->info_box_contents[0][0] = array(
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'td' => 'class="left"',
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'text' => $langs->trans("ReadPermissionNotAllowed"),
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);
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}
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}
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/**
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* Method to show box
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*
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* @param array $head Array with properties of box title
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* @param array $contents Array with properties of box lines
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* @param int $nooutput No print, only return string
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* @return string
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*/
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public function showBox($head = null, $contents = null, $nooutput = 0)
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{
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return parent::showBox($this->info_box_head, $this->info_box_contents, $nooutput);
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}
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}
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181
htdocs/core/boxes/box_new_vs_close_ticket.php
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181
htdocs/core/boxes/box_new_vs_close_ticket.php
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<?php
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/* Module descriptor for ticket system
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* Copyright (C) 2013-2016 Jean-François FERRY <hello@librethic.io>
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* 2016 Christophe Battarel <christophe@altairis.fr>
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* Copyright (C) 2019 Frédéric France <frederic.france@netlogic.fr>
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*
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* This program is free software: you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation, either version 3 of the License, or
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* (at your option) any later version.
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*
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* This program is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with this program. If not, see <https://www.gnu.org/licenses/>.
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*/
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/**
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* \file core/boxes/box_nb_ticket_last_x_days.php
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* \ingroup ticket
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* \brief This box shows the number of new daily tickets the last X days
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*/
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require_once DOL_DOCUMENT_ROOT."/core/boxes/modules_boxes.php";
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/**
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* Class to manage the box
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*/
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class box_new_vs_close_ticket extends ModeleBoxes
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{
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public $boxcode = "box_nb_tickets_type";
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public $boximg = "ticket";
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public $boxlabel;
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public $depends = array("ticket");
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/**
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* @var DoliDB Database handler.
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*/
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public $param;
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public $info_box_head = array();
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public $info_box_contents = array();
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/**
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* Constructor
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* @param DoliDB $db Database handler
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* @param string $param More parameters
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*/
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public function __construct($db, $param = '')
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{
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global $langs;
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$langs->load("boxes");
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$this->db = $db;
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$this->boxlabel = $langs->transnoentitiesnoconv("BoxNewTicketVSClose");
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}
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/**
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* Load data into info_box_contents array to show array later.
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*
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* @param int $max Maximum number of records to load
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* @return void
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*/
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public function loadBox($max = 5)
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{
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global $conf, $user, $langs;
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$badgeStatus0 = '#cbd3d3'; // draft
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$badgeStatus1 = '#bc9526'; // validated
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$badgeStatus1b = '#bc9526'; // validated
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$badgeStatus2 = '#9c9c26'; // approved
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$badgeStatus3 = '#bca52b';
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$badgeStatus4 = '#25a580'; // Color ok
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$badgeStatus4b = '#25a580'; // Color ok
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$badgeStatus5 = '#cad2d2';
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$badgeStatus6 = '#cad2d2';
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$badgeStatus7 = '#baa32b';
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$badgeStatus8 = '#993013';
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$badgeStatus9 = '#e7f0f0';
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$text = $langs->trans("BoxNewTicketVSClose");
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$this->info_box_head = array(
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'text' => $text,
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'limit' => dol_strlen($text)
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);
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if ($user->rights->ticket->read) {
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$data = array();
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$totalnb = 0;
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$sql = "SELECT COUNT(t.datec) as nb";
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$sql .= " FROM " . MAIN_DB_PREFIX . "ticket as t";
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$sql .= " WHERE CAST(t.datec AS DATE) = CURRENT_DATE";
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$sql .= " AND t.fk_statut <> 8";
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$sql .= " GROUP BY CAST(t.datec AS DATE)";
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$resql = $this->db->query($sql);
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if ($resql) {
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$num = $this->db->num_rows($resql);
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if ($num > 0) {
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$objp = $this->db->fetch_object($resql);
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$data[] = array($langs->trans('TicketCreatedToday'), $objp->nb);
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$totalnb += $objp->nb;
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|
} else {
|
||||||
|
$data[] = array($langs->trans('TicketCreatedToday'), 0);
|
||||||
|
}
|
||||||
|
} else {
|
||||||
|
dol_print_error($this->db);
|
||||||
|
}
|
||||||
|
$sql = "SELECT COUNT(t.date_close) as nb";
|
||||||
|
$sql .= " FROM " . MAIN_DB_PREFIX . "ticket as t";
|
||||||
|
$sql .= " WHERE CAST(t.date_close AS DATE) = CURRENT_DATE";
|
||||||
|
$sql .= " AND t.fk_statut = 8";
|
||||||
|
$sql .= " GROUP BY CAST(t.date_close AS DATE)";
|
||||||
|
$resql = $this->db->query($sql);
|
||||||
|
if ($resql) {
|
||||||
|
$num = $this->db->num_rows($resql);
|
||||||
|
if ($num > 0) {
|
||||||
|
$objp = $this->db->fetch_object($resql);
|
||||||
|
$data[] = array($langs->trans('TicketClosedToday'), $objp->nb);
|
||||||
|
$totalnb += $objp->nb;
|
||||||
|
} else {
|
||||||
|
$data[] = array($langs->trans('TicketClosedToday'), 0);
|
||||||
|
}
|
||||||
|
} else {
|
||||||
|
dol_print_error($this->db);
|
||||||
|
}
|
||||||
|
$colorseries = array();
|
||||||
|
$colorseries[] = $badgeStatus8;
|
||||||
|
$colorseries[] = $badgeStatus2;
|
||||||
|
$stringtoprint = '';
|
||||||
|
$stringtoprint .= '<div class="div-table-responsive-no-min ">';
|
||||||
|
if (!empty($data) && count($data) > 0) {
|
||||||
|
$px1 = new DolGraph();
|
||||||
|
$mesg = $px1->isGraphKo();
|
||||||
|
if (!$mesg) {
|
||||||
|
$px1->SetDataColor(array_values($colorseries));
|
||||||
|
$px1->SetData($data);
|
||||||
|
$px1->setShowLegend(2);
|
||||||
|
$px1->SetType(array('pie'));
|
||||||
|
$px1->SetMaxValue($px1->GetCeilMaxValue());
|
||||||
|
$px1->SetShading(3);
|
||||||
|
$px1->SetHorizTickIncrement(1);
|
||||||
|
$px1->SetCssPrefix("cssboxes");
|
||||||
|
$px1->mode = 'depth';
|
||||||
|
|
||||||
|
$px1->draw('idgraphticketnewvsclosetoday');
|
||||||
|
$stringtoprint .= $px1->show($totalnb ? 0 : 1);
|
||||||
|
}
|
||||||
|
$stringtoprint .= '</div>';
|
||||||
|
$this->info_box_contents[][]=array(
|
||||||
|
'td' => 'center',
|
||||||
|
'text' => $stringtoprint
|
||||||
|
);
|
||||||
|
} else {
|
||||||
|
$this->info_box_contents[0][0] = array(
|
||||||
|
'td' => 'class="center opacitymedium"',
|
||||||
|
'text' => $langs->trans("BoxNoTicketSeverity"),
|
||||||
|
);
|
||||||
|
}
|
||||||
|
} else {
|
||||||
|
$this->info_box_contents[0][0] = array(
|
||||||
|
'td' => 'class="left"',
|
||||||
|
'text' => $langs->trans("ReadPermissionNotAllowed"),
|
||||||
|
);
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
/**
|
||||||
|
* Method to show box
|
||||||
|
*
|
||||||
|
* @param array $head Array with properties of box title
|
||||||
|
* @param array $contents Array with properties of box lines
|
||||||
|
* @param int $nooutput No print, only return string
|
||||||
|
* @return string
|
||||||
|
*/
|
||||||
|
public function showBox($head = null, $contents = null, $nooutput = 0)
|
||||||
|
{
|
||||||
|
return parent::showBox($this->info_box_head, $this->info_box_contents, $nooutput);
|
||||||
|
}
|
||||||
|
}
|
||||||
@ -94,11 +94,10 @@ class box_ticket_by_severity extends ModeleBoxes
|
|||||||
'limit' => dol_strlen($text)
|
'limit' => dol_strlen($text)
|
||||||
);
|
);
|
||||||
|
|
||||||
if ($user->rights->ticket->read) {
|
|
||||||
$listofopplabel = array();
|
$listofopplabel = array();
|
||||||
$listofoppcode = array();
|
$listofoppcode = array();
|
||||||
$colorseriesstat = array();
|
$colorseriesstat = array();
|
||||||
|
if ($user->rights->ticket->read) {
|
||||||
$sql = "SELECT cts.rowid, cts.label, cts.code";
|
$sql = "SELECT cts.rowid, cts.label, cts.code";
|
||||||
$sql .= " FROM " . MAIN_DB_PREFIX . "c_ticket_severity as cts";
|
$sql .= " FROM " . MAIN_DB_PREFIX . "c_ticket_severity as cts";
|
||||||
$sql .= " WHERE cts.active = 1";
|
$sql .= " WHERE cts.active = 1";
|
||||||
@ -174,7 +173,7 @@ class box_ticket_by_severity extends ModeleBoxes
|
|||||||
$px1->SetType(array('pie'));
|
$px1->SetType(array('pie'));
|
||||||
$px1->SetLegend($legend);
|
$px1->SetLegend($legend);
|
||||||
$px1->SetMaxValue($px1->GetCeilMaxValue());
|
$px1->SetMaxValue($px1->GetCeilMaxValue());
|
||||||
$px1->SetHeight($HEIGHT);
|
//$px1->SetHeight($HEIGHT);
|
||||||
$px1->SetShading(3);
|
$px1->SetShading(3);
|
||||||
$px1->SetHorizTickIncrement(1);
|
$px1->SetHorizTickIncrement(1);
|
||||||
$px1->SetCssPrefix("cssboxes");
|
$px1->SetCssPrefix("cssboxes");
|
||||||
|
|||||||
@ -145,7 +145,9 @@ class modTicket extends DolibarrModules
|
|||||||
0=>array('file'=>'box_last_ticket.php', 'enabledbydefaulton'=>'Home'),
|
0=>array('file'=>'box_last_ticket.php', 'enabledbydefaulton'=>'Home'),
|
||||||
1=>array('file'=>'box_last_modified_ticket.php', 'enabledbydefaulton'=>'Home'),
|
1=>array('file'=>'box_last_modified_ticket.php', 'enabledbydefaulton'=>'Home'),
|
||||||
2=>array('file'=>'box_ticket_by_severity.php', 'enabledbydefaulton'=>'ticketindex'),
|
2=>array('file'=>'box_ticket_by_severity.php', 'enabledbydefaulton'=>'ticketindex'),
|
||||||
3=>array('file'=>'box_nb_ticket_last_x_days.php', 'enabledbydefaulton'=>'ticketindex')
|
3=>array('file'=>'box_nb_ticket_last_x_days.php', 'enabledbydefaulton'=>'ticketindex'),
|
||||||
|
4=>array('file'=>'box_nb_tickets_type.php', 'enabledbydefaulton'=>'ticketindex'),
|
||||||
|
5=>array('file'=>'box_new_vs_close_ticket.php', 'enabledbydefaulton'=>'ticketindex')
|
||||||
); // Boxes list
|
); // Boxes list
|
||||||
|
|
||||||
// Permissions
|
// Permissions
|
||||||
|
|||||||
@ -259,3 +259,5 @@ ALTER TABLE llx_salary CHANGE paye paye smallint default 0 NOT NULL;
|
|||||||
|
|
||||||
-- VMYSQL4.1 INSERT INTO llx_boxes_def (file, entity) SELECT 'box_ticket_by_severity.php', 1 FROM DUAL WHERE NOT EXISTS (SELECT * FROM llx_boxes_def WHERE file = 'box_ticket_by_severity.php' AND entity = 1);
|
-- VMYSQL4.1 INSERT INTO llx_boxes_def (file, entity) SELECT 'box_ticket_by_severity.php', 1 FROM DUAL WHERE NOT EXISTS (SELECT * FROM llx_boxes_def WHERE file = 'box_ticket_by_severity.php' AND entity = 1);
|
||||||
-- VMYSQL4.1 INSERT INTO llx_boxes_def (file, entity) SELECT 'box_nb_ticket_last_x_days.php', 1 FROM DUAL WHERE NOT EXISTS (SELECT * FROM llx_boxes_def WHERE file = 'box_nb_ticket_last_x_days.php' AND entity = 1);
|
-- VMYSQL4.1 INSERT INTO llx_boxes_def (file, entity) SELECT 'box_nb_ticket_last_x_days.php', 1 FROM DUAL WHERE NOT EXISTS (SELECT * FROM llx_boxes_def WHERE file = 'box_nb_ticket_last_x_days.php' AND entity = 1);
|
||||||
|
-- VMYSQL4.1 INSERT INTO llx_boxes_def (file, entity) SELECT 'box_nb_tickets_type.php', 1 FROM DUAL WHERE NOT EXISTS (SELECT * FROM llx_boxes_def WHERE file = 'box_nb_tickets_type.php' AND entity = 1);
|
||||||
|
-- VMYSQL4.1 INSERT INTO llx_boxes_def (file, entity) SELECT 'box_new_vs_close_ticket.php', 1 FROM DUAL WHERE NOT EXISTS (SELECT * FROM llx_boxes_def WHERE file = 'box_new_vs_close_ticket.php' AND entity = 1);
|
||||||
|
|||||||
@ -302,13 +302,13 @@ BoxLastModifiedTicket=Latest modified tickets
|
|||||||
BoxLastModifiedTicketDescription=Latest %s modified tickets
|
BoxLastModifiedTicketDescription=Latest %s modified tickets
|
||||||
BoxLastModifiedTicketContent=
|
BoxLastModifiedTicketContent=
|
||||||
BoxLastModifiedTicketNoRecordedTickets=No recent modified tickets
|
BoxLastModifiedTicketNoRecordedTickets=No recent modified tickets
|
||||||
ChartTicketType=Number of open tickets by type
|
BoxTicketType=Number of open tickets by type
|
||||||
BoxTicketSeverity=Number of open tickets by severity
|
BoxTicketSeverity=Number of open tickets by severity
|
||||||
BoxNoTicketSeverity=No tickets opened
|
BoxNoTicketSeverity=No tickets opened
|
||||||
BoxTicketLastXDays=Number of new tickets by days the last %s days
|
BoxTicketLastXDays=Number of new tickets by days the last %s days
|
||||||
BoxTicketLastXDayswidget = Number of new tickets by days the last X days
|
BoxTicketLastXDayswidget = Number of new tickets by days the last X days
|
||||||
BoxNoTicketLastXDays=No new tickets the last %s days
|
BoxNoTicketLastXDays=No new tickets the last %s days
|
||||||
NumberOfTicketByDay=Number of new tickets by day
|
BoxNumberOfTicketByDay=Number of new tickets by day
|
||||||
ChartNewTicketVSClose=Number of today's new tickets versus today's closed tickets
|
BoxNewTicketVSClose=Number of today's new tickets versus today's closed tickets
|
||||||
TicketCreatedToday=Ticket created today
|
TicketCreatedToday=Ticket created today
|
||||||
TicketClosedToday=Ticket closed today
|
TicketClosedToday=Ticket closed today
|
||||||
@ -26,6 +26,7 @@ require_once DOL_DOCUMENT_ROOT.'/ticket/class/actions_ticket.class.php';
|
|||||||
require_once DOL_DOCUMENT_ROOT.'/ticket/class/ticketstats.class.php';
|
require_once DOL_DOCUMENT_ROOT.'/ticket/class/ticketstats.class.php';
|
||||||
require_once DOL_DOCUMENT_ROOT.'/core/class/dolgraph.class.php';
|
require_once DOL_DOCUMENT_ROOT.'/core/class/dolgraph.class.php';
|
||||||
require_once DOL_DOCUMENT_ROOT.'/core/lib/date.lib.php';
|
require_once DOL_DOCUMENT_ROOT.'/core/lib/date.lib.php';
|
||||||
|
require_once DOL_DOCUMENT_ROOT.'/core/class/html.formother.class.php';
|
||||||
|
|
||||||
$hookmanager = new HookManager($db);
|
$hookmanager = new HookManager($db);
|
||||||
|
|
||||||
@ -70,6 +71,7 @@ $object = new Ticket($db);
|
|||||||
/*
|
/*
|
||||||
* View
|
* View
|
||||||
*/
|
*/
|
||||||
|
$resultboxes = FormOther::getBoxesArea($user, "11"); // Load $resultboxes (selectboxlist + boxactivated + boxlista + boxlistb)
|
||||||
|
|
||||||
$form = new Form($db);
|
$form = new Form($db);
|
||||||
$tickesupstatic = new Ticket($db);
|
$tickesupstatic = new Ticket($db);
|
||||||
@ -77,7 +79,7 @@ $tickesupstatic = new Ticket($db);
|
|||||||
llxHeader('', $langs->trans('TicketsIndex'), '');
|
llxHeader('', $langs->trans('TicketsIndex'), '');
|
||||||
|
|
||||||
$linkback = '';
|
$linkback = '';
|
||||||
print load_fiche_titre($langs->trans('TicketsIndex'), $linkback, 'ticket');
|
print load_fiche_titre($langs->trans('TicketsIndex'), $resultboxes['selectboxlist'], 'ticket');
|
||||||
|
|
||||||
|
|
||||||
$dir = '';
|
$dir = '';
|
||||||
@ -181,7 +183,7 @@ if ($result) {
|
|||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
include_once DOL_DOCUMENT_ROOT.'/theme/'.$conf->theme.'/theme_vars.inc.php';
|
include DOL_DOCUMENT_ROOT.'/theme/'.$conf->theme.'/theme_vars.inc.php';
|
||||||
|
|
||||||
$dataseries = array();
|
$dataseries = array();
|
||||||
$colorseries = array();
|
$colorseries = array();
|
||||||
@ -398,186 +400,23 @@ if ($result) {
|
|||||||
dol_print_error($db);
|
dol_print_error($db);
|
||||||
}
|
}
|
||||||
|
|
||||||
/*
|
|
||||||
* Chart of Ticket Type
|
|
||||||
*/
|
|
||||||
|
|
||||||
$listofopplabel = array();
|
|
||||||
$listofoppcode = array();
|
|
||||||
$colorseriesstat = array();
|
|
||||||
|
|
||||||
$sql = "SELECT ctt.rowid, ctt.label, ctt.code";
|
|
||||||
$sql .= " FROM " . MAIN_DB_PREFIX . "c_ticket_type as ctt";
|
|
||||||
$sql .= " WHERE ctt.active = 1";
|
|
||||||
$sql .= $db->order('ctt.rowid', 'ASC');
|
|
||||||
$resql = $db->query($sql);
|
|
||||||
|
|
||||||
if ($resql) {
|
|
||||||
$num = $db->num_rows($resql);
|
|
||||||
$i = 0;
|
|
||||||
while ($i < $num) {
|
|
||||||
$objp = $db->fetch_object($resql);
|
|
||||||
$listofoppcode[$objp->rowid] = $objp->code;
|
|
||||||
$listofopplabel[$objp->rowid] = $objp->label;
|
|
||||||
switch ($objp->code) {
|
|
||||||
case 'COM':
|
|
||||||
$colorseriesstat[$objp->rowid] = $badgeStatus1;
|
|
||||||
break;
|
|
||||||
case 'HELP':
|
|
||||||
$colorseriesstat[$objp->rowid] = $badgeStatus2;
|
|
||||||
break;
|
|
||||||
case 'ISSUE':
|
|
||||||
$colorseriesstat[$objp->rowid] = $badgeStatus3;
|
|
||||||
break;
|
|
||||||
case 'REQUEST':
|
|
||||||
$colorseriesstat[$objp->rowid] = $badgeStatus4;
|
|
||||||
break;
|
|
||||||
case 'OTHER':
|
|
||||||
$colorseriesstat[$objp->rowid] = $badgeStatus5;
|
|
||||||
break;
|
|
||||||
default:
|
|
||||||
break;
|
|
||||||
}
|
|
||||||
$i++;
|
|
||||||
}
|
|
||||||
} else {
|
|
||||||
dol_print_error($db);
|
|
||||||
}
|
|
||||||
|
|
||||||
$dataseries = array();
|
|
||||||
$data = array();
|
|
||||||
$sql = "SELECT t.type_code, COUNT(t.type_code) as nb";
|
|
||||||
$sql .= " FROM " . MAIN_DB_PREFIX . "ticket as t";
|
|
||||||
$sql .= " WHERE t.fk_statut <> 8";
|
|
||||||
$sql .= " GROUP BY t.type_code";
|
|
||||||
$resql = $db->query($sql);
|
|
||||||
if ($resql) {
|
|
||||||
$num = $db->num_rows($resql);
|
|
||||||
$i = 0;
|
|
||||||
while ($i < $num) {
|
|
||||||
$objp = $db->fetch_object($resql);
|
|
||||||
$data[$objp->type_code] = $objp->nb;
|
|
||||||
$i++;
|
|
||||||
}
|
|
||||||
foreach ($listofoppcode as $rowid => $code) {
|
|
||||||
$dataseries[] = array('label' => $langs->getLabelFromKey($db, 'TicketTypeShort' . $code, 'c_ticket_category', 'code', 'label', $code), 'data' => $data[$code]);
|
|
||||||
}
|
|
||||||
} else {
|
|
||||||
dol_print_error($db);
|
|
||||||
}
|
|
||||||
$transChartTicketType = $langs->trans('ChartTicketType');
|
|
||||||
print '<div class="div-table-responsive-no-min">';
|
|
||||||
print '<table class="noborder centpercent">';
|
|
||||||
print '<tr class="liste_titre"><th colspan="5">' . $transChartTicketType . '</th></tr>';
|
|
||||||
print '<td class="">';
|
|
||||||
if (!empty($dataseries) && count($dataseries) > 0) {
|
|
||||||
$px1 = new DolGraph();
|
|
||||||
$mesg = $px1->isGraphKo();
|
|
||||||
$totalnb = 0;
|
|
||||||
if (!$mesg) {
|
|
||||||
$px1->SetDataColor(array_values($colorseriesstat));
|
|
||||||
$data = array();
|
|
||||||
$legend = array();
|
|
||||||
foreach ($dataseries as $value) {
|
|
||||||
$data[] = array($value['label'], $value['data']);
|
|
||||||
$totalnb += $value['data'];
|
|
||||||
}
|
|
||||||
$px1->SetData($data);
|
|
||||||
$px1->setShowLegend(2);
|
|
||||||
$px1->SetType(array('pie'));
|
|
||||||
$px1->SetLegend($legend);
|
|
||||||
$px1->SetMaxValue($px1->GetCeilMaxValue());
|
|
||||||
$px1->SetHeight($HEIGHT);
|
|
||||||
$px1->SetShading(3);
|
|
||||||
$px1->SetHorizTickIncrement(1);
|
|
||||||
$px1->SetCssPrefix("cssboxes");
|
|
||||||
$px1->mode = 'depth';
|
|
||||||
|
|
||||||
$px1->draw('idgraphtickettype');
|
|
||||||
print $px1->show($totalnb ? 0 : 1);
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
print '</td>';
|
|
||||||
print "</table>";
|
|
||||||
print '</div>';
|
|
||||||
|
|
||||||
|
|
||||||
$dataseries = array();
|
|
||||||
$data = array();
|
|
||||||
$totalnb = 0;
|
|
||||||
$sql = "SELECT COUNT(t.datec) as nb";
|
|
||||||
$sql .= " FROM " . MAIN_DB_PREFIX . "ticket as t";
|
|
||||||
$sql .= " WHERE CAST(t.datec AS DATE) = CURRENT_DATE";
|
|
||||||
$sql .= " AND t.fk_statut <> 8";
|
|
||||||
$sql .= " GROUP BY CAST(t.datec AS DATE)";
|
|
||||||
$resql = $db->query($sql);
|
|
||||||
if ($resql) {
|
|
||||||
$num = $db->num_rows($resql);
|
|
||||||
if ($num > 0) {
|
|
||||||
$objp = $db->fetch_object($resql);
|
|
||||||
$data[] = array($langs->trans('TicketCreatedToday'), $objp->nb);
|
|
||||||
$totalnb += $objp->nb;
|
|
||||||
} else {
|
|
||||||
$data[] = array($langs->trans('TicketCreatedToday'), 0);
|
|
||||||
}
|
|
||||||
} else {
|
|
||||||
dol_print_error($db);
|
|
||||||
}
|
|
||||||
$sql = "SELECT COUNT(t.date_close) as nb";
|
|
||||||
$sql .= " FROM " . MAIN_DB_PREFIX . "ticket as t";
|
|
||||||
$sql .= " WHERE CAST(t.date_close AS DATE) = CURRENT_DATE";
|
|
||||||
$sql .= " AND t.fk_statut = 8";
|
|
||||||
$sql .= " GROUP BY CAST(t.date_close AS DATE)";
|
|
||||||
$resql = $db->query($sql);
|
|
||||||
if ($resql) {
|
|
||||||
$num = $db->num_rows($resql);
|
|
||||||
if ($num > 0) {
|
|
||||||
$objp = $db->fetch_object($resql);
|
|
||||||
$data[] = array($langs->trans('TicketClosedToday'), $objp->nb);
|
|
||||||
$totalnb += $objp->nb;
|
|
||||||
} else {
|
|
||||||
$data[] = array($langs->trans('TicketClosedToday'), 0);
|
|
||||||
}
|
|
||||||
} else {
|
|
||||||
dol_print_error($db);
|
|
||||||
}
|
|
||||||
$colorseries = array();
|
|
||||||
$colorseries[] = $badgeStatus8;
|
|
||||||
$colorseries[] = $badgeStatus2;
|
|
||||||
$transChartTicketType = $langs->trans('ChartNewTicketVSClose');
|
|
||||||
print '<div class="div-table-responsive-no-min">';
|
|
||||||
print '<table class="noborder centpercent">';
|
|
||||||
print '<tr class="liste_titre"><th colspan="5">' . $transChartTicketType . '</th></tr>';
|
|
||||||
print '<td class="center">';
|
|
||||||
|
|
||||||
|
|
||||||
$px1 = new DolGraph();
|
|
||||||
$mesg = $px1->isGraphKo();
|
|
||||||
if (!$mesg) {
|
|
||||||
$px1->SetDataColor(array_values($colorseries));
|
|
||||||
$px1->SetData($data);
|
|
||||||
$px1->setShowLegend(2);
|
|
||||||
$px1->SetType(array('pie'));
|
|
||||||
$px1->SetLegend($legend);
|
|
||||||
$px1->SetMaxValue($px1->GetCeilMaxValue());
|
|
||||||
$px1->SetHeight($HEIGHT);
|
|
||||||
$px1->SetShading(3);
|
|
||||||
$px1->SetHorizTickIncrement(1);
|
|
||||||
$px1->SetCssPrefix("cssboxes");
|
|
||||||
$px1->mode = 'depth';
|
|
||||||
|
|
||||||
$px1->draw('idgraphticketnewvsclosetoday');
|
|
||||||
print $px1->show($totalnb ? 0 : 1);
|
|
||||||
}
|
|
||||||
|
|
||||||
|
|
||||||
print '</td>';
|
|
||||||
print "</table>";
|
|
||||||
print '</div>';
|
|
||||||
|
|
||||||
|
|
||||||
print '</div></div></div>';
|
print '</div></div></div>';
|
||||||
|
|
||||||
|
/*
|
||||||
|
* Show boxes
|
||||||
|
*/
|
||||||
|
$boxlist .= '<div class="twocolumns">';
|
||||||
|
$boxlist .= '<div class="firstcolumn fichehalfleft boxhalfleft" id="boxhalfleft">';
|
||||||
|
$boxlist .= $resultboxes['boxlista'];
|
||||||
|
$boxlist .= '</div>';
|
||||||
|
$boxlist .= '<div class="secondcolumn fichehalfright boxhalfright" id="boxhalfright">';
|
||||||
|
$boxlist .= $resultboxes['boxlistb'];
|
||||||
|
$boxlist .= '</div>';
|
||||||
|
$boxlist .= "\n";
|
||||||
|
$boxlist .= '</div>';
|
||||||
|
print $boxlist;
|
||||||
|
|
||||||
|
print '</div>';
|
||||||
print '<div style="clear:both"></div>';
|
print '<div style="clear:both"></div>';
|
||||||
|
|
||||||
$parameters = array('user' => $user);
|
$parameters = array('user' => $user);
|
||||||
|
|||||||
Loading…
Reference in New Issue
Block a user