diff --git a/htdocs/ticket/class/ticket.class.php b/htdocs/ticket/class/ticket.class.php
index df581d96fdc..1d7360b44a7 100644
--- a/htdocs/ticket/class/ticket.class.php
+++ b/htdocs/ticket/class/ticket.class.php
@@ -1732,6 +1732,7 @@ class Ticket extends CommonObject
 		$error = 0;
 
 		$now = dol_now();
+		$send_email = GETPOST('send_email','int');
 
 		// Clean parameters
 		if (isset($this->fk_track_id)) {
@@ -1752,6 +1753,9 @@ class Ticket extends CommonObject
 		if ($this->private) {
 			$actioncomm->code = 'TICKET_MSG_PRIVATE';
 		}
+		if ($send_email > 0){
+			$actioncomm->type_code = 'AC_EMAIL';
+		}
 		$actioncomm->socid = $this->socid;
 		$actioncomm->label = $this->subject;
 		$actioncomm->note_private = $this->message;