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NEW remove new lines in mail on add ticket message

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This commit is contained in:
lvessiller 2020-08-28 17:54:57 +02:00
parent 30838f01d4
commit c3b095c820
2 changed files with 27 additions and 29 deletions
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2
htdocs/core/class/html.formticket.class.php
View File

@ -903,7 +903,7 @@ class FormTicket
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1); print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
} }
print '   '; print '   ';
print '<input class="button" type="submit" value="'.$langs->trans('Use').'" name="modelselected" id="modelselected">'; print '<input class="button" type="submit" value="'.$langs->trans('Apply').'" name="modelselected" id="modelselected">';
print '</div></td>'; print '</div></td>';
} }

54
htdocs/ticket/class/ticket.class.php
View File

@ -2535,28 +2535,28 @@ class Ticket extends CommonObject
// Message send // Message send
$message = $langs->trans('TicketMessageMailIntroText'); $message = $langs->trans('TicketMessageMailIntroText');
$message .= "\n\n"; $message .= '<br><br>';
$message .= GETPOST('message', 'restricthtml'); $message .= GETPOST('message', 'none');
// Customer company infos // Customer company infos
$message .= "\n\n"; $message .= '<br><br>';
$message .= "=============================================="; $message .= "==============================================";
$message .= !empty($object->thirdparty->name) ? "\n" . $langs->trans('Thirdparty') . " : " . $object->thirdparty->name : ''; $message .= !empty($object->thirdparty->name) ? '<br>' . $langs->trans('Thirdparty') . " : " . $object->thirdparty->name : '';
$message .= !empty($object->thirdparty->town) ? "\n" . $langs->trans('Town') . " : " . $object->thirdparty->town : ''; $message .= !empty($object->thirdparty->town) ? '<br>' . $langs->trans('Town') . " : " . $object->thirdparty->town : '';
$message .= !empty($object->thirdparty->phone) ? "\n" . $langs->trans('Phone') . " : " . $object->thirdparty->phone : ''; $message .= !empty($object->thirdparty->phone) ? '<br>' . $langs->trans('Phone') . " : " . $object->thirdparty->phone : '';
// Email send to // Email send to
$message .= "\n\n"; $message .= '<br><br>';
if (!empty($assigned_user_dont_have_email)) { if (!empty($assigned_user_dont_have_email)) {
$message .= "\n" . $langs->trans('NoEMail') . ' : ' . $assigned_user_dont_have_email; $message .= '<br>' . $langs->trans('NoEMail') . ' : ' . $assigned_user_dont_have_email;
} }
foreach ($sendto as $val) { foreach ($sendto as $val) {
$message .= "\n" . $langs->trans('TicketNotificationRecipient') . ' : ' . $val; $message .= '<br>' . $langs->trans('TicketNotificationRecipient') . ' : ' . $val;
} }
// URL ticket // URL ticket
$url_internal_ticket = dol_buildpath('/ticket/card.php', 2) . '?track_id=' . $object->track_id; $url_internal_ticket = dol_buildpath('/ticket/card.php', 2) . '?track_id=' . $object->track_id;
$message .= "\n\n"; $message .= '<br><br>';
$message .= $langs->trans('TicketNotificationEmailBodyInfosTrackUrlinternal') . ' : <a href="' . $url_internal_ticket . '">' . $object->track_id . '</a>'; $message .= $langs->trans('TicketNotificationEmailBodyInfosTrackUrlinternal') . ' : <a href="' . $url_internal_ticket . '">' . $object->track_id . '</a>';
$this->sendTicketMessageByEmail($subject, $message, '', $sendto, $listofpaths, $listofmimes, $listofnames); $this->sendTicketMessageByEmail($subject, $message, '', $sendto, $listofpaths, $listofmimes, $listofnames);
@ -2584,15 +2584,15 @@ class Ticket extends CommonObject
$message_signature = GETPOST('mail_signature') ? GETPOST('mail_signature') : $conf->global->TICKET_MESSAGE_MAIL_SIGNATURE; $message_signature = GETPOST('mail_signature') ? GETPOST('mail_signature') : $conf->global->TICKET_MESSAGE_MAIL_SIGNATURE;
$message = $langs->trans('TicketMessageMailIntroText'); $message = $langs->trans('TicketMessageMailIntroText');
$message .= "\n\n"; $message .= '<br><br>';
$message .= GETPOST('message', 'restricthtml'); $message .= GETPOST('message', 'restricthtml');
// Coordonnées client // Coordonnées client
$message .= "\n\n"; $message .= '<br><br>';
$message .= "==============================================\n"; $message .= "==============================================<br>";
$message .= !empty($object->thirdparty->name) ? $langs->trans('Thirdparty') . " : " . $object->thirdparty->name : ''; $message .= !empty($object->thirdparty->name) ? $langs->trans('Thirdparty') . " : " . $object->thirdparty->name : '';
$message .= !empty($object->thirdparty->town) ? "\n" . $langs->trans('Town') . " : " . $object->thirdparty->town : ''; $message .= !empty($object->thirdparty->town) ? '<br>' . $langs->trans('Town') . " : " . $object->thirdparty->town : '';
$message .= !empty($object->thirdparty->phone) ? "\n" . $langs->trans('Phone') . " : " . $object->thirdparty->phone : ''; $message .= !empty($object->thirdparty->phone) ? '<br>' . $langs->trans('Phone') . " : " . $object->thirdparty->phone : '';
// Build array to display recipient list // Build array to display recipient list
foreach ($internal_contacts as $key => $info_sendto) { foreach ($internal_contacts as $key => $info_sendto) {
@ -2606,15 +2606,15 @@ class Ticket extends CommonObject
//Contact type //Contact type
$recipient = dolGetFirstLastname($info_sendto['firstname'], $info_sendto['lastname'], '-1') . ' (' . strtolower($info_sendto['libelle']) . ')'; $recipient = dolGetFirstLastname($info_sendto['firstname'], $info_sendto['lastname'], '-1') . ' (' . strtolower($info_sendto['libelle']) . ')';
$message .= (!empty($recipient) ? $langs->trans('TicketNotificationRecipient') . ' : ' . $recipient . "\n" : ''); $message .= (!empty($recipient) ? $langs->trans('TicketNotificationRecipient') . ' : ' . $recipient . '<br>' : '');
} }
} }
$message .= "\n"; $message .= '<br>';
// URL ticket // URL ticket
$url_internal_ticket = dol_buildpath('/ticket/card.php', 2) . '?track_id=' . $object->track_id; $url_internal_ticket = dol_buildpath('/ticket/card.php', 2) . '?track_id=' . $object->track_id;
// altairis: make html link on url // altairis: make html link on url
$message .= "\n" . $langs->trans('TicketNotificationEmailBodyInfosTrackUrlinternal') . ' : <a href="' . $url_internal_ticket . '">' . $object->track_id . '</a>' . "\n"; $message .= '<br>' . $langs->trans('TicketNotificationEmailBodyInfosTrackUrlinternal') . ' : <a href="' . $url_internal_ticket . '">' . $object->track_id . '</a><br>';
// Add global email address recipient // Add global email address recipient
if ($conf->global->TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS && !in_array($conf->global->TICKET_NOTIFICATION_EMAIL_TO, $sendto)) { if ($conf->global->TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS && !in_array($conf->global->TICKET_NOTIFICATION_EMAIL_TO, $sendto)) {
@ -2652,12 +2652,12 @@ class Ticket extends CommonObject
$label_title = empty($conf->global->MAIN_APPLICATION_TITLE) ? $mysoc->name : $conf->global->MAIN_APPLICATION_TITLE; $label_title = empty($conf->global->MAIN_APPLICATION_TITLE) ? $mysoc->name : $conf->global->MAIN_APPLICATION_TITLE;
$subject = GETPOST('subject') ? GETPOST('subject') : '[' . $label_title . '- ticket #' . $object->track_id . '] ' . $langs->trans('TicketNewMessage'); $subject = GETPOST('subject') ? GETPOST('subject') : '[' . $label_title . '- ticket #' . $object->track_id . '] ' . $langs->trans('TicketNewMessage');
$message_intro = GETPOST('mail_intro') ? GETPOST('mail_intro') : $conf->global->TICKET_MESSAGE_MAIL_INTRO; $message_intro = GETPOST('mail_intro') ? GETPOST('mail_intro', 'restricthtml') : $conf->global->TICKET_MESSAGE_MAIL_INTRO;
$message_signature = GETPOST('mail_signature') ? GETPOST('mail_signature') : $conf->global->TICKET_MESSAGE_MAIL_SIGNATURE; $message_signature = GETPOST('mail_signature') ? GETPOST('mail_signature', 'restricthtml') : $conf->global->TICKET_MESSAGE_MAIL_SIGNATURE;
// We put intro after // We put intro after
$message = GETPOST('message'); $message = GETPOST('message', 'restricthtml');
$message .= "\n\n"; $message .= '<br><br>';
foreach ($external_contacts as $key => $info_sendto) { foreach ($external_contacts as $key => $info_sendto) {
// altairis: avoid duplicate emails to external contacts // altairis: avoid duplicate emails to external contacts
@ -2669,17 +2669,17 @@ class Ticket extends CommonObject
if (!empty($info_sendto['email'])) $sendto[] = trim($info_sendto['firstname'] . " " . $info_sendto['lastname']) . " <" . $info_sendto['email'] . ">"; if (!empty($info_sendto['email'])) $sendto[] = trim($info_sendto['firstname'] . " " . $info_sendto['lastname']) . " <" . $info_sendto['email'] . ">";
$recipient = dolGetFirstLastname($info_sendto['firstname'], $info_sendto['lastname'], '-1') . ' (' . strtolower($info_sendto['libelle']) . ')'; $recipient = dolGetFirstLastname($info_sendto['firstname'], $info_sendto['lastname'], '-1') . ' (' . strtolower($info_sendto['libelle']) . ')';
$message .= (!empty($recipient) ? $langs->trans('TicketNotificationRecipient') . ' : ' . $recipient . "\n" : ''); $message .= (!empty($recipient) ? $langs->trans('TicketNotificationRecipient') . ' : ' . $recipient . '<br>' : '');
} }
} }
// If public interface is not enable, use link to internal page into mail // If public interface is not enable, use link to internal page into mail
$url_public_ticket = (!empty($conf->global->TICKET_ENABLE_PUBLIC_INTERFACE) ? $url_public_ticket = (!empty($conf->global->TICKET_ENABLE_PUBLIC_INTERFACE) ?
(!empty($conf->global->TICKET_URL_PUBLIC_INTERFACE) ? $conf->global->TICKET_URL_PUBLIC_INTERFACE . '/view.php' : dol_buildpath('/public/ticket/view.php', 2)) : dol_buildpath('/ticket/card.php', 2)) . '?track_id=' . $object->track_id; (!empty($conf->global->TICKET_URL_PUBLIC_INTERFACE) ? $conf->global->TICKET_URL_PUBLIC_INTERFACE . '/view.php' : dol_buildpath('/public/ticket/view.php', 2)) : dol_buildpath('/ticket/card.php', 2)) . '?track_id=' . $object->track_id;
$message .= "\n" . $langs->trans('TicketNewEmailBodyInfosTrackUrlCustomer') . ' : <a href="' . $url_public_ticket . '">' . $object->track_id . '</a>' . "\n"; $message .= '<br>' . $langs->trans('TicketNewEmailBodyInfosTrackUrlCustomer') . ' : <a href="' . $url_public_ticket . '">' . $object->track_id . '</a><br>';
// Build final message // Build final message
$message = $message_intro . $message; $message = $message_intro . '<br><br>' . $message;
// Add signature // Add signature
$message .= '<br>' . $message_signature; $message .= '<br>' . $message_signature;
@ -2771,8 +2771,6 @@ class Ticket extends CommonObject
$filename = $mimefilename_list; $filename = $mimefilename_list;
$mimetype = $mimetype_list; $mimetype = $mimetype_list;
$message_to_send = dol_nl2br($message);
// Envoi du mail // Envoi du mail
if (!empty($conf->global->TICKET_DISABLE_MAIL_AUTOCOPY_TO)) { if (!empty($conf->global->TICKET_DISABLE_MAIL_AUTOCOPY_TO)) {
$old_MAIN_MAIL_AUTOCOPY_TO = $conf->global->MAIN_MAIL_AUTOCOPY_TO; $old_MAIN_MAIL_AUTOCOPY_TO = $conf->global->MAIN_MAIL_AUTOCOPY_TO;
@ -2780,7 +2778,7 @@ class Ticket extends CommonObject
} }
include_once DOL_DOCUMENT_ROOT.'/core/class/CMailFile.class.php'; include_once DOL_DOCUMENT_ROOT.'/core/class/CMailFile.class.php';
$trackid = "tic".$this->id; $trackid = "tic".$this->id;
$mailfile = new CMailFile($subject, $receiver, $from, $message_to_send, $filepath, $mimetype, $filename, $sendtocc, '', $deliveryreceipt, -1, '', '', $trackid); $mailfile = new CMailFile($subject, $receiver, $from, $message, $filepath, $mimetype, $filename, $sendtocc, '', $deliveryreceipt, -1, '', '', $trackid);
if ($mailfile->error) { if ($mailfile->error) {
setEventMessages($mailfile->error, null, 'errors'); setEventMessages($mailfile->error, null, 'errors');
} else { } else {