From cdbf0bdf6faac8d424731d172307884ca6f1e357 Mon Sep 17 00:00:00 2001 From: Thomas Negre Date: Mon, 31 Jan 2022 09:45:20 +0100 Subject: [PATCH] add translation strings --- htdocs/langs/en_US/ticket.lang | 4 ++++ 1 file changed, 4 insertions(+) diff --git a/htdocs/langs/en_US/ticket.lang b/htdocs/langs/en_US/ticket.lang index 710ae491973..9dfc4874cc5 100644 --- a/htdocs/langs/en_US/ticket.lang +++ b/htdocs/langs/en_US/ticket.lang @@ -138,6 +138,10 @@ TicketPublicNotificationNewMessageDefaultEmail=Notifications email to (update) TicketPublicNotificationNewMessageDefaultEmailHelp=Send an email to this address for each new message notifications if the ticket doesn't have a user assigned to it or if the user doesn't have any known email. TicketsAutoReadTicket=Automatically mark the ticket as read (when created from backoffice) TicketsAutoReadTicketHelp=Automatically mark the ticket as read when created from backoffice. When ticket is create from the public interface, ticket remains with the status "Not Read". +TicketsDelayBeforeFirstAnswer=A new ticket should receive a first answer before (hours): +TicketsDelayBeforeFirstAnswerHelp=If a new ticket has not received an answer after this time period (in hours), an important warning icon will be displayed in the list view. +TicketsDelayBetweenAnswers=An unresolved ticket should not be unactive during (hours): +TicketsDelayBetweenAnswersHelp=If an unresolved ticket that has already received an answer has not had further interaction after this time period (in hours), a warning icon will be displayed in the list view. # # Index & list page