From 5118f1c8212b96123fda93fe694c8c765072841d Mon Sep 17 00:00:00 2001 From: lvessiller Date: Fri, 11 Sep 2020 15:47:46 +0200 Subject: [PATCH] NEW ticket classification on create from email collector --- htdocs/emailcollector/class/emailcollector.class.php | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/htdocs/emailcollector/class/emailcollector.class.php b/htdocs/emailcollector/class/emailcollector.class.php index 9e666033d83..be53ebefaeb 100644 --- a/htdocs/emailcollector/class/emailcollector.class.php +++ b/htdocs/emailcollector/class/emailcollector.class.php @@ -1879,9 +1879,9 @@ class EmailCollector extends CommonObject $tickettocreate->subject = $subject; $tickettocreate->message = $description; - $tickettocreate->type_code = 0; - $tickettocreate->category_code = null; - $tickettocreate->severity_code = null; + $tickettocreate->type_code = (!empty($conf->global->MAIN_EMAILCOLLECTOR_TICKET_TYPE_CODE) ? $conf->global->MAIN_EMAILCOLLECTOR_TICKET_TYPE_CODE : dol_getIdFromCode($this->db, 1, 'c_ticket_type', 'use_default', 'code', 1)); + $tickettocreate->category_code = (!empty($conf->global->MAIN_EMAILCOLLECTOR_TICKET_CATEGORY_CODE) ? $conf->global->MAIN_EMAILCOLLECTOR_TICKET_CATEGORY_CODE : dol_getIdFromCode($this->db, 1, 'c_ticket_category', 'use_default', 'code', 1)); + $tickettocreate->severity_code = (!empty($conf->global->MAIN_EMAILCOLLECTOR_TICKET_SEVERITY_CODE) ? $conf->global->MAIN_EMAILCOLLECTOR_TICKET_SEVERITY_CODE : dol_getIdFromCode($this->db, 1, 'c_ticket_severity', 'use_default', 'code', 1)); $tickettocreate->origin_email = $from; $tickettocreate->fk_user_create = $user->id; $tickettocreate->datec = $date;