Merge pull request #15259 from frederic34/show_ticket_messaging

optimize show_ticket_messaging
This commit is contained in:
Laurent Destailleur 2020-11-07 19:07:44 +01:00 committed by GitHub
commit d8eb9f8096
No known key found for this signature in database
GPG Key ID: 4AEE18F83AFDEB23

View File

@ -1,7 +1,7 @@
<?php
/* Copyright (C) 2013-2018 Jean-François FERRY <hello@librethic.io>
* Copyright (C) 2016 Christophe Battarel <christophe@altairis.fr>
* Copyright (C) 2019 Frédéric France <frederic.france@netlogic.fr>
* Copyright (C) 2019-2020 Frédéric France <frederic.france@netlogic.fr>
*
* This program is free software: you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
@ -84,8 +84,7 @@ function ticket_prepare_head($object)
$head[$h][2] = 'tabTicket';
$h++;
if (empty($conf->global->MAIN_DISABLE_CONTACTS_TAB) && empty($user->socid))
{
if (empty($conf->global->MAIN_DISABLE_CONTACTS_TAB) && empty($user->socid)) {
$nbContact = count($object->liste_contact(-1, 'internal')) + count($object->liste_contact(-1, 'external'));
$head[$h][0] = DOL_URL_ROOT.'/ticket/contact.php?track_id='.$object->track_id;
$head[$h][1] = $langs->trans('ContactsAddresses');
@ -133,10 +132,8 @@ function ticket_prepare_head($object)
$head[$h][2] = 'tabTicketLogs';
$h++;
complete_head_from_modules($conf, $langs, $object, $head, $h, 'ticket', 'remove');
return $head;
}
@ -159,13 +156,11 @@ function showDirectPublicLink($object)
}
$out = '';
if (empty($conf->global->TICKET_ENABLE_PUBLIC_INTERFACE))
{
if (empty($conf->global->TICKET_ENABLE_PUBLIC_INTERFACE)) {
$out .= '<span class="opacitymedium">'.$langs->trans("PublicInterfaceNotEnabled").'</span>';
} else {
$out .= img_picto('', 'object_globe.png').' '.$langs->trans("TicketPublicAccess").':<br>';
if ($url)
{
if ($url) {
$out .= '<input type="text" id="directpubliclink" class="quatrevingtpercent" value="'.$url.'">';
$out .= ajax_autoselect("directpubliclink", 0);
} else {
@ -216,8 +211,7 @@ function llxHeaderTicket($title, $head = "", $disablejs = 0, $disablehead = 0, $
// Define urllogo
if (!empty($conf->global->TICKET_SHOW_COMPANY_LOGO) || !empty($conf->global->TICKET_PUBLIC_INTERFACE_TOPIC)) {
// Print logo
if (!empty($conf->global->TICKET_SHOW_COMPANY_LOGO))
{
if (!empty($conf->global->TICKET_SHOW_COMPANY_LOGO)) {
$urllogo = DOL_URL_ROOT.'/theme/common/login_logo.png';
if (!empty($mysoc->logo_small) && is_readable($conf->mycompany->dir_output.'/logos/thumbs/'.$mysoc->logo_small)) {
@ -231,8 +225,7 @@ function llxHeaderTicket($title, $head = "", $disablejs = 0, $disablehead = 0, $
}
// Output html code for logo
if ($urllogo || !empty($conf->global->TICKET_PUBLIC_INTERFACE_TOPIC))
{
if ($urllogo || !empty($conf->global->TICKET_PUBLIC_INTERFACE_TOPIC)) {
print '<div class="backgreypublicpayment">';
print '<div class="logopublicpayment">';
if ($urllogo) {
@ -317,13 +310,21 @@ function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $no
$sql .= " a.fk_contact,";
$sql .= " c.code as acode, c.libelle as alabel, c.picto as apicto,";
$sql .= " u.rowid as user_id, u.login as user_login, u.photo as user_photo, u.firstname as user_firstname, u.lastname as user_lastname";
if (is_object($filterobj) && get_class($filterobj) == 'Societe') $sql .= ", sp.lastname, sp.firstname";
elseif (is_object($filterobj) && get_class($filterobj) == 'Adherent') $sql .= ", m.lastname, m.firstname";
elseif (is_object($filterobj) && get_class($filterobj) == 'CommandeFournisseur') $sql .= ", o.ref";
elseif (is_object($filterobj) && get_class($filterobj) == 'Product') $sql .= ", o.ref";
elseif (is_object($filterobj) && get_class($filterobj) == 'Ticket') $sql .= ", o.ref";
elseif (is_object($filterobj) && get_class($filterobj) == 'BOM') $sql .= ", o.ref";
elseif (is_object($filterobj) && get_class($filterobj) == 'Contrat') $sql .= ", o.ref";
if (is_object($filterobj) && get_class($filterobj) == 'Societe') {
$sql .= ", sp.lastname, sp.firstname";
} elseif (is_object($filterobj) && get_class($filterobj) == 'Adherent') {
$sql .= ", m.lastname, m.firstname";
} elseif (is_object($filterobj) && get_class($filterobj) == 'CommandeFournisseur') {
$sql .= ", o.ref";
} elseif (is_object($filterobj) && get_class($filterobj) == 'Product') {
$sql .= ", o.ref";
} elseif (is_object($filterobj) && get_class($filterobj) == 'Ticket') {
$sql .= ", o.ref";
} elseif (is_object($filterobj) && get_class($filterobj) == 'BOM') {
$sql .= ", o.ref";
} elseif (is_object($filterobj) && get_class($filterobj) == 'Contrat') {
$sql .= ", o.ref";
}
$sql .= " FROM ".MAIN_DB_PREFIX."actioncomm as a";
$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."user as u on u.rowid = a.fk_user_action";
$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."c_actioncomm as c ON a.fk_action = c.id";
@ -335,60 +336,67 @@ function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $no
$sql .= " AND r.element_type = '".$db->escape($objcon->table_element)."' AND r.fk_element = ".$objcon->id;
}
if (is_object($filterobj) && get_class($filterobj) == 'Societe') $sql .= " LEFT JOIN ".MAIN_DB_PREFIX."socpeople as sp ON a.fk_contact = sp.rowid";
elseif (is_object($filterobj) && get_class($filterobj) == 'Dolresource') {
if (is_object($filterobj) && get_class($filterobj) == 'Societe') {
$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."socpeople as sp ON a.fk_contact = sp.rowid";
} elseif (is_object($filterobj) && get_class($filterobj) == 'Dolresource') {
$sql .= " INNER JOIN ".MAIN_DB_PREFIX."element_resources as er";
$sql .= " ON er.resource_type = 'dolresource'";
$sql .= " AND er.element_id = a.id";
$sql .= " AND er.resource_id = ".$filterobj->id;
} elseif (is_object($filterobj) && get_class($filterobj) == 'Adherent') $sql .= ", ".MAIN_DB_PREFIX."adherent as m";
elseif (is_object($filterobj) && get_class($filterobj) == 'CommandeFournisseur') $sql .= ", ".MAIN_DB_PREFIX."commande_fournisseur as o";
elseif (is_object($filterobj) && get_class($filterobj) == 'Product') $sql .= ", ".MAIN_DB_PREFIX."product as o";
elseif (is_object($filterobj) && get_class($filterobj) == 'Ticket') $sql .= ", ".MAIN_DB_PREFIX."ticket as o";
elseif (is_object($filterobj) && get_class($filterobj) == 'BOM') $sql .= ", ".MAIN_DB_PREFIX."bom_bom as o";
elseif (is_object($filterobj) && get_class($filterobj) == 'Contrat') $sql .= ", ".MAIN_DB_PREFIX."contrat as o";
} elseif (is_object($filterobj) && get_class($filterobj) == 'Adherent') {
$sql .= ", ".MAIN_DB_PREFIX."adherent as m";
} elseif (is_object($filterobj) && get_class($filterobj) == 'CommandeFournisseur') {
$sql .= ", ".MAIN_DB_PREFIX."commande_fournisseur as o";
} elseif (is_object($filterobj) && get_class($filterobj) == 'Product') {
$sql .= ", ".MAIN_DB_PREFIX."product as o";
} elseif (is_object($filterobj) && get_class($filterobj) == 'Ticket') {
$sql .= ", ".MAIN_DB_PREFIX."ticket as o";
} elseif (is_object($filterobj) && get_class($filterobj) == 'BOM') {
$sql .= ", ".MAIN_DB_PREFIX."bom_bom as o";
} elseif (is_object($filterobj) && get_class($filterobj) == 'Contrat') {
$sql .= ", ".MAIN_DB_PREFIX."contrat as o";
}
$sql .= " WHERE a.entity IN (".getEntity('agenda').")";
if ($force_filter_contact === false) {
if (is_object($filterobj) && in_array(get_class($filterobj), array('Societe', 'Client', 'Fournisseur')) && $filterobj->id) $sql .= " AND a.fk_soc = ".$filterobj->id;
elseif (is_object($filterobj) && get_class($filterobj) == 'Project' && $filterobj->id) $sql .= " AND a.fk_project = ".$filterobj->id;
elseif (is_object($filterobj) && get_class($filterobj) == 'Adherent')
{
if (is_object($filterobj) && in_array(get_class($filterobj), array('Societe', 'Client', 'Fournisseur')) && $filterobj->id) {
$sql .= " AND a.fk_soc = ".$filterobj->id;
} elseif (is_object($filterobj) && get_class($filterobj) == 'Project' && $filterobj->id) {
$sql .= " AND a.fk_project = ".$filterobj->id;
} elseif (is_object($filterobj) && get_class($filterobj) == 'Adherent') {
$sql .= " AND a.fk_element = m.rowid AND a.elementtype = 'member'";
if ($filterobj->id) $sql .= " AND a.fk_element = ".$filterobj->id;
} elseif (is_object($filterobj) && get_class($filterobj) == 'CommandeFournisseur')
{
} elseif (is_object($filterobj) && get_class($filterobj) == 'CommandeFournisseur') {
$sql .= " AND a.fk_element = o.rowid AND a.elementtype = 'order_supplier'";
if ($filterobj->id) $sql .= " AND a.fk_element = ".$filterobj->id;
} elseif (is_object($filterobj) && get_class($filterobj) == 'Product')
{
} elseif (is_object($filterobj) && get_class($filterobj) == 'Product') {
$sql .= " AND a.fk_element = o.rowid AND a.elementtype = 'product'";
if ($filterobj->id) $sql .= " AND a.fk_element = ".$filterobj->id;
} elseif (is_object($filterobj) && get_class($filterobj) == 'Ticket')
{
} elseif (is_object($filterobj) && get_class($filterobj) == 'Ticket') {
$sql .= " AND a.fk_element = o.rowid AND a.elementtype = 'ticket'";
if ($filterobj->id) $sql .= " AND a.fk_element = ".$filterobj->id;
} elseif (is_object($filterobj) && get_class($filterobj) == 'BOM')
{
} elseif (is_object($filterobj) && get_class($filterobj) == 'BOM') {
$sql .= " AND a.fk_element = o.rowid AND a.elementtype = 'bom'";
if ($filterobj->id) $sql .= " AND a.fk_element = ".$filterobj->id;
} elseif (is_object($filterobj) && get_class($filterobj) == 'Contrat')
{
} elseif (is_object($filterobj) && get_class($filterobj) == 'Contrat') {
$sql .= " AND a.fk_element = o.rowid AND a.elementtype = 'contract'";
if ($filterobj->id) $sql .= " AND a.fk_element = ".$filterobj->id;
}
}
// Condition on actioncode
if (!empty($actioncode))
{
if (empty($conf->global->AGENDA_USE_EVENT_TYPE))
{
if ($actioncode == 'AC_NON_AUTO') $sql .= " AND c.type != 'systemauto'";
elseif ($actioncode == 'AC_ALL_AUTO') $sql .= " AND c.type = 'systemauto'";
else {
if ($actioncode == 'AC_OTH') $sql .= " AND c.type != 'systemauto'";
elseif ($actioncode == 'AC_OTH_AUTO') $sql .= " AND c.type = 'systemauto'";
if (!empty($actioncode)) {
if (empty($conf->global->AGENDA_USE_EVENT_TYPE)) {
if ($actioncode == 'AC_NON_AUTO') {
$sql .= " AND c.type != 'systemauto'";
} elseif ($actioncode == 'AC_ALL_AUTO') {
$sql .= " AND c.type = 'systemauto'";
} else {
if ($actioncode == 'AC_OTH') {
$sql .= " AND c.type != 'systemauto'";
} elseif ($actioncode == 'AC_OTH_AUTO') {
$sql .= " AND c.type = 'systemauto'";
}
}
} else {
if ($actioncode == 'AC_NON_AUTO') $sql .= " AND c.type != 'systemauto'";
@ -411,11 +419,17 @@ function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $no
$sql2 .= ", null as fk_element, '' as elementtype, null as contact_id";
$sql2 .= ", 'AC_EMAILING' as acode, '' as alabel, '' as apicto";
$sql2 .= ", u.rowid as user_id, u.login as user_login, u.photo as user_photo, u.firstname as user_firstname, u.lastname as user_lastname"; // User that valid action
if (is_object($filterobj) && get_class($filterobj) == 'Societe') $sql2 .= ", '' as lastname, '' as firstname";
elseif (is_object($filterobj) && get_class($filterobj) == 'Adherent') $sql2 .= ", '' as lastname, '' as firstname";
elseif (is_object($filterobj) && get_class($filterobj) == 'CommandeFournisseur') $sql2 .= ", '' as ref";
elseif (is_object($filterobj) && get_class($filterobj) == 'Product') $sql2 .= ", '' as ref";
elseif (is_object($filterobj) && get_class($filterobj) == 'Ticket') $sql2 .= ", '' as ref";
if (is_object($filterobj) && get_class($filterobj) == 'Societe') {
$sql2 .= ", '' as lastname, '' as firstname";
} elseif (is_object($filterobj) && get_class($filterobj) == 'Adherent') {
$sql2 .= ", '' as lastname, '' as firstname";
} elseif (is_object($filterobj) && get_class($filterobj) == 'CommandeFournisseur') {
$sql2 .= ", '' as ref";
} elseif (is_object($filterobj) && get_class($filterobj) == 'Product') {
$sql2 .= ", '' as ref";
} elseif (is_object($filterobj) && get_class($filterobj) == 'Ticket') {
$sql2 .= ", '' as ref";
}
$sql2 .= " FROM ".MAIN_DB_PREFIX."mailing as m, ".MAIN_DB_PREFIX."mailing_cibles as mc, ".MAIN_DB_PREFIX."user as u";
$sql2 .= " WHERE mc.email = '".$db->escape($objcon->email)."'"; // Search is done on email.
$sql2 .= " AND mc.statut = 1";
@ -434,13 +448,11 @@ function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $no
dol_syslog("company.lib::show_actions_done", LOG_DEBUG);
$resql = $db->query($sql);
if ($resql)
{
if ($resql) {
$i = 0;
$num = $db->num_rows($resql);
while ($i < $num)
{
while ($i < $num) {
$obj = $db->fetch_object($resql);
if ($obj->type == 'action') {
@ -512,8 +524,7 @@ function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $no
dol_print_error($db);
}
if (!empty($conf->agenda->enabled) || (!empty($conf->mailing->enabled) && !empty($objcon->email)))
{
if (!empty($conf->agenda->enabled) || (!empty($conf->mailing->enabled) && !empty($objcon->email))) {
$delay_warning = $conf->global->MAIN_DELAY_ACTIONS_TODO * 24 * 60 * 60;
require_once DOL_DOCUMENT_ROOT.'/comm/action/class/actioncomm.class.php';
@ -533,8 +544,7 @@ function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $no
$out .= '<input type="hidden" name="token" value="'.newToken().'">';
if ($objcon && get_class($objcon) == 'Contact' &&
(is_null($filterobj) || get_class($filterobj) == 'Societe'))
{
(is_null($filterobj) || get_class($filterobj) == 'Societe')) {
$out .= '<input type="hidden" name="id" value="'.$objcon->id.'" />';
} else {
$out .= '<input type="hidden" name="id" value="'.$filterobj->id.'" />';
@ -553,8 +563,7 @@ function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $no
//$out.='</td>';
$out .= '<th class="liste_titre"><strong>'.$langs->trans("Search").' : </strong></th>';
if ($donetodo)
{
if ($donetodo) {
$out .= '<th class="liste_titre"></th>';
}
$out .= '<th class="liste_titre">'.$langs->trans("Type").' ';
@ -581,8 +590,7 @@ function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $no
$out .= '<ul class="timeline">';
if ($donetodo)
{
if ($donetodo) {
$tmp = '';
if (get_class($filterobj) == 'Societe') $tmp .= '<a href="'.DOL_URL_ROOT.'/comm/action/list.php?action=show_list&socid='.$filterobj->id.'&status=done">';
$tmp .= ($donetodo != 'done' ? $langs->trans("ActionsToDoShort") : '');
@ -625,53 +633,7 @@ function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $no
$out .= '<!-- timeline item -->'."\n";
$out .= '<li class="timeline-code-'.strtolower($actionstatic->code).'">';
$out .= '<!-- timeline icon -->'."\n";
$iconClass = 'fa fa-comments';
$img_picto = '';
$colorClass = '';
$pictoTitle = '';
if ($histo[$key]['percent'] == -1) {
$colorClass = 'timeline-icon-not-applicble';
$pictoTitle = $langs->trans('StatusNotApplicable');
} elseif ($histo[$key]['percent'] == 0) {
$colorClass = 'timeline-icon-todo';
$pictoTitle = $langs->trans('StatusActionToDo').' (0%)';
} elseif ($histo[$key]['percent'] > 0 && $histo[$key]['percent'] < 100) {
$colorClass = 'timeline-icon-in-progress';
$pictoTitle = $langs->trans('StatusActionInProcess').' ('.$histo[$key]['percent'].'%)';
} elseif ($histo[$key]['percent'] >= 100) {
$colorClass = 'timeline-icon-done';
$pictoTitle = $langs->trans('StatusActionDone').' (100%)';
}
if ($actionstatic->code == 'AC_TICKET_CREATE') {
$iconClass = 'fa fa-ticket';
} elseif ($actionstatic->code == 'AC_TICKET_MODIFY') {
$iconClass = 'fa fa-pencil';
} elseif ($actionstatic->code == 'TICKET_MSG') {
$iconClass = 'fa fa-comments';
} elseif ($actionstatic->code == 'TICKET_MSG_PRIVATE') {
$iconClass = 'fa fa-mask';
} elseif (!empty($conf->global->AGENDA_USE_EVENT_TYPE))
{
if ($actionstatic->type_picto) $img_picto = img_picto('', $actionstatic->type_picto);
else {
if ($actionstatic->type_code == 'AC_RDV') $iconClass = 'fa fa-handshake';
elseif ($actionstatic->type_code == 'AC_TEL') $iconClass = 'fa fa-phone';
elseif ($actionstatic->type_code == 'AC_FAX') $iconClass = 'fa fa-fax';
elseif ($actionstatic->type_code == 'AC_EMAIL') $iconClass = 'fa fa-envelope';
elseif ($actionstatic->type_code == 'AC_INT') $iconClass = 'fa fa-shipping-fast';
elseif ($actionstatic->type_code == 'AC_OTH_AUTO') $iconClass = 'fa fa-robot';
elseif (!preg_match('/_AUTO/', $actionstatic->type_code)) $iconClass = 'fa fa-robot';
}
}
$out .= '<i class="'.$iconClass.' '.$colorClass.'" title="'.$pictoTitle.'">'.$img_picto.'</i>'."\n";
$out .= getTicketTimelineIcon($actionstatic, $histo, $key);
$out .= '<div class="timeline-item">'."\n";
@ -690,24 +652,24 @@ function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $no
// $out.='<a href="'.$url.'" class="timeline-btn" title="'.$langs->trans('Show').'" ><i class="fa fa-calendar" ></i>'.$langs->trans('Show').'</a>';
//}
if ($user->rights->agenda->allactions->create ||
(($actionstatic->authorid == $user->id || $actionstatic->userownerid == $user->id) && $user->rights->agenda->myactions->create))
{
$out .= '<a class="timeline-btn" href="'.DOL_MAIN_URL_ROOT.'/comm/action/card.php?action=edit&id='.$actionstatic->id.'"><i class="fa fa-pencil" title="'.$langs->trans("Modify").'" ></i></a>';
}
$out .= '</span>';
// Date
$out .= '<span class="time"><i class="fa fa-clock-o"></i> ';
$out .= dol_print_date($histo[$key]['datestart'], 'dayhour');
if ($histo[$key]['dateend'] && $histo[$key]['dateend'] != $histo[$key]['datestart'])
{
if ($histo[$key]['dateend'] && $histo[$key]['dateend'] != $histo[$key]['datestart']) {
$tmpa = dol_getdate($histo[$key]['datestart'], true);
$tmpb = dol_getdate($histo[$key]['dateend'], true);
if ($tmpa['mday'] == $tmpb['mday'] && $tmpa['mon'] == $tmpb['mon'] && $tmpa['year'] == $tmpb['year']) $out .= '-'.dol_print_date($histo[$key]['dateend'], 'hour');
else $out .= '-'.dol_print_date($histo[$key]['dateend'], 'dayhour');
if ($tmpa['mday'] == $tmpb['mday'] && $tmpa['mon'] == $tmpb['mon'] && $tmpa['year'] == $tmpb['year']) {
$out .= '-'.dol_print_date($histo[$key]['dateend'], 'hour');
} else {
$out .= '-'.dol_print_date($histo[$key]['dateend'], 'dayhour');
}
}
$late = 0;
if ($histo[$key]['percent'] == 0 && $histo[$key]['datestart'] && $histo[$key]['datestart'] < ($now - $delay_warning)) $late = 1;
@ -755,7 +717,6 @@ function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $no
}
}
$out .= '</span>';
$out .= '</h3>';
@ -770,7 +731,6 @@ function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $no
$out .= '</div>';
}
// Timeline footer
$footer = '';
@ -781,8 +741,9 @@ function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $no
$contact = new Contact($db);
$result = $contact->fetch($cid);
if ($result < 0)
if ($result < 0) {
dol_print_error($db, $contact->error);
}
if ($result > 0) {
$contactList .= !empty($contactList) ? ', ' : '';
@ -795,8 +756,7 @@ function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $no
}
$footer .= $langs->trans('ActionOnContact').' : '.$contactList;
} elseif (empty($objcon->id) && isset($histo[$key]['contact_id']) && $histo[$key]['contact_id'] > 0)
{
} elseif (empty($objcon->id) && isset($histo[$key]['contact_id']) && $histo[$key]['contact_id'] > 0) {
$contact = new Contact($db);
$result = $contact->fetch($histo[$key]['contact_id']);
@ -846,17 +806,10 @@ function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $no
$footer .= '</div>';
}
if (!empty($footer)) {
$out .= '<div class="timeline-footer">'.$footer.'</div>';
}
$out .= '</div>'."\n"; // end timeline-item
$out .= '</li>';
@ -867,11 +820,73 @@ function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $no
$out .= "</ul>\n";
}
if ($noprint) return $out;
else print $out;
}
/**
* Get timeline icon
* @param ActionComm $actionstatic actioncomm
* @param array $histo histo
* @param int $key key
* @return string
*/
function getTicketTimelineIcon($actionstatic, &$histo, $key)
{
global $conf, $langs;
$out = '<!-- timeline icon -->'."\n";
$iconClass = 'fa fa-comments';
$img_picto = '';
$colorClass = '';
$pictoTitle = '';
if ($histo[$key]['percent'] == -1) {
$colorClass = 'timeline-icon-not-applicble';
$pictoTitle = $langs->trans('StatusNotApplicable');
} elseif ($histo[$key]['percent'] == 0) {
$colorClass = 'timeline-icon-todo';
$pictoTitle = $langs->trans('StatusActionToDo').' (0%)';
} elseif ($histo[$key]['percent'] > 0 && $histo[$key]['percent'] < 100) {
$colorClass = 'timeline-icon-in-progress';
$pictoTitle = $langs->trans('StatusActionInProcess').' ('.$histo[$key]['percent'].'%)';
} elseif ($histo[$key]['percent'] >= 100) {
$colorClass = 'timeline-icon-done';
$pictoTitle = $langs->trans('StatusActionDone').' (100%)';
}
if ($actionstatic->code == 'AC_TICKET_CREATE') {
$iconClass = 'fa fa-ticket';
} elseif ($actionstatic->code == 'AC_TICKET_MODIFY') {
$iconClass = 'fa fa-pencil';
} elseif ($actionstatic->code == 'TICKET_MSG') {
$iconClass = 'fa fa-comments';
} elseif ($actionstatic->code == 'TICKET_MSG_PRIVATE') {
$iconClass = 'fa fa-mask';
} elseif (!empty($conf->global->AGENDA_USE_EVENT_TYPE)) {
if ($actionstatic->type_picto) {
$img_picto = img_picto('', $actionstatic->type_picto);
} else {
if ($actionstatic->type_code == 'AC_RDV') {
$iconClass = 'fa fa-handshake';
} elseif ($actionstatic->type_code == 'AC_TEL') {
$iconClass = 'fa fa-phone';
} elseif ($actionstatic->type_code == 'AC_FAX') {
$iconClass = 'fa fa-fax';
} elseif ($actionstatic->type_code == 'AC_EMAIL') {
$iconClass = 'fa fa-envelope';
} elseif ($actionstatic->type_code == 'AC_INT') {
$iconClass = 'fa fa-shipping-fast';
} elseif ($actionstatic->type_code == 'AC_OTH_AUTO') {
$iconClass = 'fa fa-robot';
} elseif (!preg_match('/_AUTO/', $actionstatic->type_code)) {
$iconClass = 'fa fa-robot';
}
}
}
$out .= '<i class="'.$iconClass.' '.$colorClass.'" title="'.$pictoTitle.'">'.$img_picto.'</i>'."\n";
return $out;
}
/**
* getTicketActionCommEcmList