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Standard ticket substitutions

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This commit is contained in:
Laurent Magnin 2021-07-02 12:30:07 +02:00
parent b2e0a530a0
commit db0b00f93a
2 changed files with 13 additions and 38 deletions
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18
htdocs/core/lib/functions.lib.php
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@ -6861,15 +6861,8 @@ function getCommonSubstitutionArray($outputlangs, $onlykey = 0, $exclude = null,
$substitutionarray['__TICKET_PROGRESSION__'] = '__TICKET_PROGRESSION__'; $substitutionarray['__TICKET_PROGRESSION__'] = '__TICKET_PROGRESSION__';
$substitutionarray['__TICKET_USER_ASSIGN__'] = '__TICKET_USER_ASSIGN__'; $substitutionarray['__TICKET_USER_ASSIGN__'] = '__TICKET_USER_ASSIGN__';
$substitutionarray['__TICKET_USER_CREATE__'] = '__TICKET_USER_CREATE__'; $substitutionarray['__TICKET_USER_CREATE__'] = '__TICKET_USER_CREATE__';
} }
if (!empty($conf->recruitment->enabled) && (!is_object($object) || $object->element == 'candidature')) { if (!empty($conf->recruitment->enabled) && (!is_object($object) || $object->element == 'candidature')) {
$substitutionarray['__CANDIDATE_FULLNAME__'] = '__CANDIDATE_FULLNAME__'; $substitutionarray['__CANDIDATE_FULLNAME__'] = '__CANDIDATE_FULLNAME__';
$substitutionarray['__CANDIDATE_FIRSTNAME__'] = '__CANDIDATE_FIRSTNAME__'; $substitutionarray['__CANDIDATE_FIRSTNAME__'] = '__CANDIDATE_FIRSTNAME__';
@ -7069,10 +7062,17 @@ function getCommonSubstitutionArray($outputlangs, $onlykey = 0, $exclude = null,
$substitutionarray['__TICKET_ANALYTIC_CODE__'] = $object->category_code; $substitutionarray['__TICKET_ANALYTIC_CODE__'] = $object->category_code;
$substitutionarray['__TICKET_MESSAGE__'] = $object->message; $substitutionarray['__TICKET_MESSAGE__'] = $object->message;
$substitutionarray['__TICKET_PROGRESSION__'] = $object->progress; $substitutionarray['__TICKET_PROGRESSION__'] = $object->progress;
$substitutionarray['__TICKET_USER_ASSIGN__'] = dolGetFirstLastname($user->firstname, $user->lastname); $userstat = new User($db);
$substitutionarray['__TICKET_USER_CREATE__'] = dolGetFirstLastname($user->firstname, $user->lastname); if ($object->fk_user_assign > 0) {
$userstat->fetch($object->fk_user_assign);
$substitutionarray['__TICKET_USER_ASSIGN__'] = dolGetFirstLastname($userstat->firstname, $userstat->lastname);
} }
if ($object->fk_user_create > 0) {
$userstat->fetch($object->fk_user_create);
$substitutionarray['__TICKET_USER_CREATE__'] = dolGetFirstLastname($userstat->firstname, $userstat->lastname);
}
}
// Create dynamic tags for __EXTRAFIELD_FIELD__ // Create dynamic tags for __EXTRAFIELD_FIELD__
if ($object->table_element && $object->id > 0) { if ($object->table_element && $object->id > 0) {

25
htdocs/ticket/card.php
View File

@ -1347,31 +1347,6 @@ if ($action == 'create' || $action == 'presend') {
$morehtmlright = ''; $morehtmlright = '';
$help = ""; $help = "";
$substitutionarray = getCommonSubstitutionArray($outputlangs, 0, $arrayoffamiliestoexclude, $object); $substitutionarray = getCommonSubstitutionArray($outputlangs, 0, $arrayoffamiliestoexclude, $object);
if ($object->fk_soc > 0) {
$substitutionarray['__THIRDPARTY_NAME__'] = $object->thirdparty->name;
}
$substitutionarray['__USER_SIGNATURE__'] = $user->signature;
$substitutionarray['__TICKET_TRACKID__'] = $object->track_id;
$substitutionarray['__TICKET_REF__'] = $object->ref;
$substitutionarray['__TICKET_SUBJECT__'] = $object->subject;
$substitutionarray['__TICKET_TYPE__'] = $object->type_code;
$substitutionarray['__TICKET_SEVERITY__'] = $object->severity_code;
$substitutionarray['__TICKET_CATEGORY__'] = $object->category_code; // For backward compatibility
$substitutionarray['__TICKET_ANALYTIC_CODE__'] = $object->category_code;
$substitutionarray['__TICKET_MESSAGE__'] = $object->message;
$substitutionarray['__TICKET_PROGRESSION__'] = $object->progress;
if ($object->fk_user_assign > 0) {
$userstat->fetch($object->fk_user_assign);
$substitutionarray['__TICKET_USER_ASSIGN__'] = dolGetFirstLastname($userstat->firstname, $userstat->lastname);
}
if ($object->fk_user_create > 0) {
$userstat->fetch($object->fk_user_create);
$substitutionarray['__TICKET_USER_CREATE__'] = dolGetFirstLastname($userstat->firstname, $userstat->lastname);
}
foreach ($substitutionarray as $key => $val) {
$help .= $key.' -> '.$langs->trans($val).'<br>';
}
$morehtmlright .= $form->textwithpicto('<span class="opacitymedium">'.$langs->trans("TicketMessageSubstitutionReplacedByGenericValues").'</span>', $help, 1, 'helpclickable', '', 0, 3, 'helpsubstitution'); $morehtmlright .= $form->textwithpicto('<span class="opacitymedium">'.$langs->trans("TicketMessageSubstitutionReplacedByGenericValues").'</span>', $help, 1, 'helpclickable', '', 0, 3, 'helpsubstitution');
print '<div>'; print '<div>';