diff --git a/htdocs/ticket/class/ticket.class.php b/htdocs/ticket/class/ticket.class.php
index 4994faf5230..09ff042b41b 100644
--- a/htdocs/ticket/class/ticket.class.php
+++ b/htdocs/ticket/class/ticket.class.php
@@ -1629,7 +1629,7 @@ class Ticket extends CommonObject
 					$url_internal_ticket = dol_buildpath('/ticket/card.php', 2).'?track_id='.$this->track_id;
 					$tmpmessage .= "\n".$langs->transnoentities('TicketNotificationEmailBodyInfosTrackUrlinternal').' : <a href="'.$url_internal_ticket.'">'.$this->track_id.'</a>'."\n";
 				} else {
-					$url_public_ticket = ($conf->global->TICKET_URL_PUBLIC_INTERFACE ? $conf->global->TICKET_URL_PUBLIC_INTERFACE.'/' : dol_buildpath('/public/ticket/view.php', 2)).'?track_id='.$this->track_id;
+					$url_public_ticket = ($conf->global->TICKET_URL_PUBLIC_INTERFACE ? $conf->global->TICKET_URL_PUBLIC_INTERFACE.'/view.php' : dol_buildpath('/public/ticket/view.php', 2)).'?track_id='.$this->track_id;
 					$tmpmessage .= "\n".$langs->transnoentities('TicketNewEmailBodyInfosTrackUrlCustomer').' : <a href="'.$url_public_ticket.'">'.$this->track_id.'</a>'."\n";
 				}