diff --git a/htdocs/core/lib/company.lib.php b/htdocs/core/lib/company.lib.php
index db48100867f..34942483751 100644
--- a/htdocs/core/lib/company.lib.php
+++ b/htdocs/core/lib/company.lib.php
@@ -1737,7 +1737,7 @@ function show_actions_done($conf, $langs, $db, $filterobj, $objcon = '', $noprin
 		$out .= '<td class="liste_titre"></td>';
 		$out .= '<td class="liste_titre"></td>';
 		$out .= '<td class="liste_titre">';
-		$out .= $formactions->select_type_actions($actioncode, "actioncode", '', empty($conf->global->AGENDA_USE_EVENT_TYPE) ? 1 : -1, 0, (empty($conf->global->AGENDA_USE_MULTISELECT_TYPE) ? 0 : 1), 1, 'minwidth200');
+		$out .= $formactions->select_type_actions($actioncode, "actioncode", '', empty($conf->global->AGENDA_USE_EVENT_TYPE) ? 1 : -1, 0, (empty($conf->global->AGENDA_USE_MULTISELECT_TYPE) ? 0 : 1), 1, 'minwidth100 maxwidth150');
 		$out .= '</td>';
 		$out .= '<td class="liste_titre maxwidth100onsmartphone"><input type="text" class="maxwidth100onsmartphone" name="search_agenda_label" value="'.$filters['search_agenda_label'].'"></td>';
 		$out .= '<td class="liste_titre center">';
diff --git a/htdocs/core/lib/functions.lib.php b/htdocs/core/lib/functions.lib.php
index 3610a470118..34a760feef2 100644
--- a/htdocs/core/lib/functions.lib.php
+++ b/htdocs/core/lib/functions.lib.php
@@ -10660,7 +10660,7 @@ function dolGetButtonTitle($label, $helpText = '', $iconClass = 'fa fa-file', $u
 	}
 
 	$class = 'btnTitle';
-	if (in_array($iconClass, array('fa fa-plus-circle', 'fa fa-plus-circle size15x', 'fa fa-comment-dots'))) {
+	if (in_array($iconClass, array('fa fa-plus-circle', 'fa fa-plus-circle size15x', 'fa fa-comment-dots', 'fa fa-paper-plane'))) {
 		$class .= ' btnTitlePlus';
 	}
 	$useclassfortooltip = 1;
diff --git a/htdocs/core/lib/ticket.lib.php b/htdocs/core/lib/ticket.lib.php
index 51e4f3af382..6ebc791bfbf 100644
--- a/htdocs/core/lib/ticket.lib.php
+++ b/htdocs/core/lib/ticket.lib.php
@@ -86,7 +86,7 @@ function ticket_prepare_head($object)
 
 	$h = 0;
 	$head = array();
-	$head[$h][0] = DOL_URL_ROOT.'/ticket/card.php?action=view&track_id='.$object->track_id;
+	$head[$h][0] = DOL_URL_ROOT.'/ticket/card.php?track_id='.$object->track_id;
 	$head[$h][1] = $langs->trans("Ticket");
 	$head[$h][2] = 'tabTicket';
 	$h++;
diff --git a/htdocs/ticket/agenda.php b/htdocs/ticket/agenda.php
index 6f1fa43b472..0f2a5fb3975 100644
--- a/htdocs/ticket/agenda.php
+++ b/htdocs/ticket/agenda.php
@@ -247,6 +247,11 @@ if (!empty($object->id)) {
 	$messagingUrl = DOL_URL_ROOT.'/ticket/agenda.php?track_id='.$object->track_id;
 	$morehtmlright .= dolGetButtonTitle($langs->trans('MessageListViewType'), '', 'fa fa-bars imgforviewmode', $messagingUrl, '', 1, array('morecss'=>'btnTitleSelected'));
 
+	// Show link to send an email (if read and not closed)
+	$btnstatus = $object->status < Ticket::STATUS_CLOSED && $action != "presend" && $action != "presend_addmessage";
+	$url = 'card.php?track_id='.$object->track_id.'&action=presend_addmessage&mode=init&private_message=0&send_email=1&backtopage='.urlencode($_SERVER["PHP_SELF"].'?track_id='.$object->track_id);
+	$morehtmlright .= dolGetButtonTitle($langs->trans('SendMail'), '', 'fa fa-paper-plane', $url, 'email-title-button', $btnstatus);
+
 	// Show link to add a message (if read and not closed)
 	$btnstatus = $object->status < Ticket::STATUS_CLOSED && $action != "presend" && $action != "presend_addmessage";
 	$url = 'card.php?track_id='.$object->track_id.'&action=presend_addmessage&mode=init';
diff --git a/htdocs/ticket/card.php b/htdocs/ticket/card.php
index d899f8e878c..38f63534801 100755
--- a/htdocs/ticket/card.php
+++ b/htdocs/ticket/card.php
@@ -1411,6 +1411,11 @@ if ($action == 'create' || $action == 'presend') {
 			}
 
 			if (empty($reshook)) {
+				// Email
+				if (isset($object->status) && $object->status < Ticket::STATUS_CLOSED && $action != "presend" && $action != "presend_addmessage") {
+					print dolGetButtonAction('', $langs->trans('SendMail'), 'default', $_SERVER["PHP_SELF"].'?action=presend_addmessage&send_email=1&private_message=0&mode=init&token='.newToken().'&track_id='.$object->track_id, '');
+				}
+
 				// Show link to add a message (if read and not closed)
 				if (isset($object->status) && $object->status < Ticket::STATUS_CLOSED && $action != "presend" && $action != "presend_addmessage") {
 					print dolGetButtonAction('', $langs->trans('TicketAddMessage'), 'default', $_SERVER["PHP_SELF"].'?action=presend_addmessage&mode=init&token='.newToken().'&track_id='.$object->track_id, '');
diff --git a/htdocs/ticket/messaging.php b/htdocs/ticket/messaging.php
index 6c8438b5ac0..444cb63eadc 100644
--- a/htdocs/ticket/messaging.php
+++ b/htdocs/ticket/messaging.php
@@ -244,8 +244,12 @@ if (!empty($object->id)) {
 	$messagingUrl = DOL_URL_ROOT.'/ticket/agenda.php?track_id='.$object->track_id;
 	$morehtmlright .= dolGetButtonTitle($langs->trans('MessageListViewType'), '', 'fa fa-bars imgforviewmode', $messagingUrl, '', 1);
 
+	// Show link to send an email (if read and not closed)
+	$btnstatus = $object->status < Ticket::STATUS_CLOSED && $action != "presend" && $action != "presend_addmessage";
+	$url = 'card.php?track_id='.$object->track_id.'&action=presend_addmessage&mode=init&private_message=0&send_email=1&backtopage='.urlencode($_SERVER["PHP_SELF"].'?track_id='.$object->track_id);
+	$morehtmlright .= dolGetButtonTitle($langs->trans('SendMail'), '', 'fa fa-paper-plane', $url, 'email-title-button', $btnstatus);
 
-	// Show link to add a message (if read and not closed)
+	// Show link to add a private message (if read and not closed)
 	$btnstatus = $object->status < Ticket::STATUS_CLOSED && $action != "presend" && $action != "presend_addmessage";
 	$url = 'card.php?track_id='.$object->track_id.'&action=presend_addmessage&mode=init&backtopage='.urlencode($_SERVER["PHP_SELF"].'?track_id='.$object->track_id);
 	$morehtmlright .= dolGetButtonTitle($langs->trans('TicketAddMessage'), '', 'fa fa-comment-dots', $url, 'add-new-ticket-title-button', $btnstatus);