Debug module ticket

This commit is contained in:
Laurent Destailleur 2019-07-19 20:06:02 +02:00
parent db61dfdb9c
commit e742c3eb20
4 changed files with 53 additions and 24 deletions

View File

@ -17,7 +17,7 @@
*/
/**
* \file htdocs/public/ticket/index.php
* \file htdocs/public/ticket/create_ticket.php
* \ingroup ticket
* \brief Display public form to add new ticket
*/

View File

@ -210,7 +210,8 @@ if ($action == "view_ticketlist")
't.date_read' => array('label' => $langs->trans("TicketReadOn"), 'checked' => 0),
't.date_close' => array('label' => $langs->trans("TicketCloseOn"), 'checked' => 0),
't.ref' => array('label' => $langs->trans("Ref"), 'checked' => 1),
't.fk_statut' => array('label' => $langs->trans("Statut"), 'checked' => 1),
//'t.track_id' => array('label' => $langs->trans("IDTracking"), 'checked' => 0),
't.fk_statut' => array('label' => $langs->trans("Statut"), 'checked' => 1),
't.subject' => array('label' => $langs->trans("Subject"), 'checked' => 1),
'type.code' => array('label' => $langs->trans("Type"), 'checked' => 1),
'category.code' => array('label' => $langs->trans("Category"), 'checked' => 1),

View File

@ -17,7 +17,7 @@
*/
/**
* \file htdocs/public/ticket/index.php
* \file htdocs/public/ticket/view.php
* \ingroup ticket
* \brief Public file to add and manage ticket
*/
@ -65,7 +65,7 @@ $object = new ActionsTicket($db);
* Actions
*/
if ($action == "view_ticket" || $action == "add_message" || $action == "close" || $action == "confirm_public_close" || $action == "new_public_message") {
if ($action == "view_ticket" || $action == "add_message" || $action == "close" || $action == "confirm_public_close" || $action == "add_public_message") {
$error = 0;
$display_ticket = false;
if (!strlen($track_id)) {
@ -89,22 +89,28 @@ if ($action == "view_ticket" || $action == "add_message" || $action == "close" |
if (!$error) {
$ret = $object->fetch('', '', $track_id);
if ($ret && $object->dao->id > 0) {
// vérifie si l'adresse email est bien dans les contacts du ticket
$contacts = $object->dao->liste_contact(-1, 'external');
foreach ($contacts as $contact) {
if ($contact['email'] == $email) {
$display_ticket = true;
$_SESSION['email_customer'] = $email;
break;
} else {
$display_ticket = false;
}
}
// Check if emails provided is the one of author
if ($object->dao->origin_email == $email)
{
$display_ticket = true;
$_SESSION['email_customer'] = $email;
}
// Check if emails provided is inside list of contacts
else {
$contacts = $object->dao->liste_contact(-1, 'external');
foreach ($contacts as $contact) {
if ($contact['email'] == $email) {
$display_ticket = true;
$_SESSION['email_customer'] = $email;
break;
} else {
$display_ticket = false;
}
}
}
if ($object->dao->fk_soc > 0) {
$object->dao->fetch_thirdparty();
}
if ($email == $object->dao->origin_email || $email == $object->dao->thirdparty->email) {
$display_ticket = true;
$_SESSION['email_customer'] = $email;
@ -116,12 +122,32 @@ if ($action == "view_ticket" || $action == "add_message" || $action == "close" |
}
}
if ($action == "add_public_message")
{
// TODO Add message...
if (! $error)
{
$action = 'view_ticket';
}
}
if ($error || $errors) {
setEventMessages($object->error, $object->errors, 'errors');
$action = '';
if ($action == "add_public_message")
{
$action = 'add_message';
}
else
{
$action = '';
}
}
}
//var_dump($action);
//$object->doActions($action);
@ -251,16 +277,18 @@ if ($action == "view_ticket" || $action == "add_message" || $action == "close" |
$formticket = new FormTicket($db);
$formticket->action = "new_public_message";
$formticket->action = "add_public_message";
$formticket->track_id = $object->dao->track_id;
$formticket->id = $object->dao->id;
$formticket->param = array('fk_user_create' => '-1');
$formticket->param = array('track_id' => $object->dao->track_id, 'fk_user_create' => '-1', 'returnurl' => DOL_URL_ROOT.'/public/ticket/view.php');
$formticket->withfile = 2;
$formticket->showMessageForm('100%');
} else {
print '<form method="post" id="form_view_ticket_list" name="form_view_ticket_list" enctype="multipart/form-data" action="' . dol_buildpath('/public/ticket/list.php', 1) . '">';
}
if ($action != 'add_message') {
print '<form method="post" id="form_view_ticket_list" name="form_view_ticket_list" enctype="multipart/form-data" action="'.DOL_URL_ROOT.'/public/ticket/list.php">';
print '<input type="hidden" name="token" value="' . $_SESSION['newtoken'] . '">';
print '<input type="hidden" name="action" value="view_ticketlist">';
print '<input type="hidden" name="track_id" value="'.$object->dao->track_id.'">';

View File

@ -180,7 +180,7 @@ class Ticket extends CommonObject
'rowid' => array('type'=>'integer', 'label'=>'TechnicalID', 'position'=>1, 'visible'=>-2, 'enabled'=>1, 'position'=>1, 'notnull'=>1, 'index'=>1, 'comment'=>"Id"),
'entity' => array('type'=>'integer', 'label'=>'Entity', 'visible'=>0, 'enabled'=>1, 'position'=>5, 'notnull'=>1, 'index'=>1),
'ref' => array('type'=>'varchar(128)', 'label'=>'Ref', 'visible'=>1, 'enabled'=>1, 'position'=>10, 'notnull'=>1, 'index'=>1, 'searchall'=>1, 'comment'=>"Reference of object", 'css'=>''),
'track_id' => array('type'=>'varchar(255)', 'label'=>'TrackID', 'visible'=>0, 'enabled'=>1, 'position'=>11, 'notnull'=>-1, 'searchall'=>1, 'help'=>"Help text"),
'track_id' => array('type'=>'varchar(255)', 'label'=>'TicketTrackId', 'visible'=>-2, 'enabled'=>1, 'position'=>11, 'notnull'=>-1, 'searchall'=>1, 'help'=>"Help text"),
'fk_user_create' => array('type'=>'integer:User:user/class/user.class.php', 'label'=>'Author', 'visible'=>1, 'enabled'=>1, 'position'=>15, 'notnull'=>1, 'css'=>'nowraponall'),
'origin_email' => array('type'=>'mail', 'label'=>'OriginEmail', 'visible'=>-2, 'enabled'=>1, 'position'=>16, 'notnull'=>1, 'index'=>1, 'searchall'=>1, 'comment'=>"Reference of object"),
'subject' => array('type'=>'varchar(255)', 'label'=>'Subject', 'visible'=>1, 'enabled'=>1, 'position'=>18, 'notnull'=>-1, 'searchall'=>1, 'help'=>""),