NEW allow a ticket to be automatically marked as read when created from backend.
Introduces option TICKET_AUTO_READ_WHEN_CREATED_FROM_BACKEND
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7
htdocs/ticket/card.php
Normal file → Executable file
7
htdocs/ticket/card.php
Normal file → Executable file
@ -243,6 +243,13 @@ if (empty($reshook)) {
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$object->setProject($projectid);
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$object->setProject($projectid);
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}
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}
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// Auto mark as read if created from backend
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if (!empty($conf->global->TICKET_AUTO_READ_WHEN_CREATED_FROM_BACKEND) && $user->rights->ticket->write) {
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if ( ! $object->markAsRead($user) > 0) {
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setEventMessages($object->error, $object->errors, 'errors');
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}
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}
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// Auto assign user
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// Auto assign user
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if (!empty($conf->global->TICKET_AUTO_ASSIGN_USER_CREATE)) {
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if (!empty($conf->global->TICKET_AUTO_ASSIGN_USER_CREATE)) {
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$result = $object->assignUser($user, $user->id, 1);
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$result = $object->assignUser($user, $user->id, 1);
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