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Merge pull request #20040 from thomas-Ngr/develop_ticket_config_auto_read

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ticket config: auto read ticket
This commit is contained in:
Laurent Destailleur 2022-02-17 19:58:01 +01:00 committed by GitHub
commit ec71eb410e
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6 changed files with 40 additions and 8 deletions
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37
htdocs/admin/ticket.php
View File

@ -143,6 +143,20 @@ if ($action == 'updateMask') {
} }
} }
if ($action == 'setvarworkflow') {
$param_auto_read = GETPOST('TICKET_AUTO_READ_WHEN_CREATED_FROM_BACKEND', 'alpha');
$res = dolibarr_set_const($db, 'TICKET_AUTO_READ_WHEN_CREATED_FROM_BACKEND', $param_auto_read, 'chaine', 0, '', $conf->entity);
if (!($res > 0)) {
$error++;
}
$param_auto_assign = GETPOST('TICKET_AUTO_ASSIGN_USER_CREATE', 'alpha');
$res = dolibarr_set_const($db, 'TICKET_AUTO_ASSIGN_USER_CREATE', $param_auto_assign, 'chaine', 0, '', $conf->entity);
if (!($res > 0)) {
$error++;
}
}
if ($action == 'setvarother') { if ($action == 'setvarother') {
$param_must_exists = GETPOST('TICKET_EMAIL_MUST_EXISTS', 'alpha'); $param_must_exists = GETPOST('TICKET_EMAIL_MUST_EXISTS', 'alpha');
$res = dolibarr_set_const($db, 'TICKET_EMAIL_MUST_EXISTS', $param_must_exists, 'chaine', 0, '', $conf->entity); $res = dolibarr_set_const($db, 'TICKET_EMAIL_MUST_EXISTS', $param_must_exists, 'chaine', 0, '', $conf->entity);
@ -177,12 +191,6 @@ if ($action == 'setvarother') {
if (!($res > 0)) { if (!($res > 0)) {
$error++; $error++;
} }
$param_auto_assign = GETPOST('TICKET_AUTO_ASSIGN_USER_CREATE', 'alpha');
$res = dolibarr_set_const($db, 'TICKET_AUTO_ASSIGN_USER_CREATE', $param_auto_assign, 'chaine', 0, '', $conf->entity);
if (!($res > 0)) {
$error++;
}
} }
@ -467,7 +475,7 @@ print '</div><br>';
if (!$conf->use_javascript_ajax) { if (!$conf->use_javascript_ajax) {
print '<form method="post" action="'.$_SERVER['PHP_SELF'].'" enctype="multipart/form-data" >'; print '<form method="post" action="'.$_SERVER['PHP_SELF'].'" enctype="multipart/form-data" >';
print '<input type="hidden" name="token" value="'.newToken().'">'; print '<input type="hidden" name="token" value="'.newToken().'">';
print '<input type="hidden" name="action" value="setvarother">'; print '<input type="hidden" name="action" value="setvarworkflow">';
} }
print load_fiche_titre($langs->trans("Other"), '', ''); print load_fiche_titre($langs->trans("Other"), '', '');
@ -479,6 +487,21 @@ print '<td></td>';
print '<td></td>'; print '<td></td>';
print "</tr>\n"; print "</tr>\n";
// Auto mark ticket read when created from backoffice
print '<tr class="oddeven"><td>'.$langs->trans("TicketsAutoReadTicket").'</td>';
print '<td class="left">';
if ($conf->use_javascript_ajax) {
print ajax_constantonoff('TICKET_AUTO_READ_WHEN_CREATED_FROM_BACKEND');
} else {
$arrval = array('0' => $langs->trans("No"), '1' => $langs->trans("Yes"));
print $form->selectarray("TICKET_AUTO_READ_WHEN_CREATED_FROM_BACKEND", $arrval, $conf->global->TICKET_AUTO_READ_WHEN_CREATED_FROM_BACKEND);
}
print '</td>';
print '<td class="center">';
print $form->textwithpicto('', $langs->trans("TicketsAutoReadTicketHelp"), 1, 'help');
print '</td>';
print '</tr>';
// Auto assign ticket at user who created it // Auto assign ticket at user who created it
print '<tr class="oddeven"><td>'.$langs->trans("TicketsAutoAssignTicket").'</td>'; print '<tr class="oddeven"><td>'.$langs->trans("TicketsAutoAssignTicket").'</td>';
print '<td class="left">'; print '<td class="left">';

3
htdocs/core/modules/modTicket.class.php
View File

@ -106,7 +106,8 @@ class modTicket extends DolibarrModules
$this->const = array( $this->const = array(
1 => array('TICKET_ENABLE_PUBLIC_INTERFACE', 'chaine', '0', 'Enable ticket public interface', 0), 1 => array('TICKET_ENABLE_PUBLIC_INTERFACE', 'chaine', '0', 'Enable ticket public interface', 0),
2 => array('TICKET_ADDON', 'chaine', 'mod_ticket_simple', 'Ticket ref module', 0), 2 => array('TICKET_ADDON', 'chaine', 'mod_ticket_simple', 'Ticket ref module', 0),
3 => array('TICKET_ADDON_PDF_ODT_PATH', 'chaine', 'DOL_DATA_ROOT/doctemplates/tickets', 'Ticket templates ODT/ODS directory for templates', 0) 3 => array('TICKET_ADDON_PDF_ODT_PATH', 'chaine', 'DOL_DATA_ROOT/doctemplates/tickets', 'Ticket templates ODT/ODS directory for templates', 0),
4 => array('TICKET_AUTO_READ_WHEN_CREATED_FROM_BACKEND', 'chaine', 0, 'Automatically mark ticket as read when created from backend', 0)
); );

1
htdocs/langs/en_US/main.lang
View File

@ -517,6 +517,7 @@ or=or
Other=Other Other=Other
Others=Others Others=Others
OtherInformations=Other information OtherInformations=Other information
Workflow=Workflow
Quantity=Quantity Quantity=Quantity
Qty=Qty Qty=Qty
ChangedBy=Changed by ChangedBy=Changed by

3
htdocs/langs/en_US/ticket.lang
View File

@ -136,6 +136,9 @@ TicketsPublicNotificationNewMessage=Send email(s) when a new message/comment is
TicketsPublicNotificationNewMessageHelp=Send email(s) when a new message is added from public interface (to assigned user or the notifications email to (update) and/or the notifications email to) TicketsPublicNotificationNewMessageHelp=Send email(s) when a new message is added from public interface (to assigned user or the notifications email to (update) and/or the notifications email to)
TicketPublicNotificationNewMessageDefaultEmail=Notifications email to (update) TicketPublicNotificationNewMessageDefaultEmail=Notifications email to (update)
TicketPublicNotificationNewMessageDefaultEmailHelp=Send an email to this address for each new message notifications if the ticket doesn't have a user assigned to it or if the user doesn't have any known email. TicketPublicNotificationNewMessageDefaultEmailHelp=Send an email to this address for each new message notifications if the ticket doesn't have a user assigned to it or if the user doesn't have any known email.
TicketsAutoReadTicket=Automatically mark the ticket as read
TicketsAutoReadTicketHelp=Automatically mark the ticket as read when created from backoffice.
# #
# Index & list page # Index & list page
# #

1
htdocs/langs/fr_FR/main.lang
View File

@ -517,6 +517,7 @@ or=ou
Other=Autre Other=Autre
Others=Autres Others=Autres
OtherInformations=Autre information OtherInformations=Autre information
Workflow=Processus de travail
Quantity=Quantité Quantity=Quantité
Qty=Qté Qty=Qté
ChangedBy=Modifié par ChangedBy=Modifié par

3
htdocs/langs/fr_FR/ticket.lang
View File

@ -136,6 +136,9 @@ TicketsPublicNotificationNewMessage=Envoyer un ou des emails lorsqu’un nouveau
TicketsPublicNotificationNewMessageHelp=Envoyer un (des) courriel(s) lorsqu’un nouveau message est ajouté à partir de l’interface publique (à l’utilisateur désigné ou au courriel de notification (mise à jour) et/ou au courriel de notification) TicketsPublicNotificationNewMessageHelp=Envoyer un (des) courriel(s) lorsqu’un nouveau message est ajouté à partir de l’interface publique (à l’utilisateur désigné ou au courriel de notification (mise à jour) et/ou au courriel de notification)
TicketPublicNotificationNewMessageDefaultEmail=Emails de notifications à (mise à jour) TicketPublicNotificationNewMessageDefaultEmail=Emails de notifications à (mise à jour)
TicketPublicNotificationNewMessageDefaultEmailHelp=Envoyez un email à cette adresse email pour chaque nouveau message de notifications si le ticket n'a pas d'utilisateur assigné ou si l'utilisateur n'a pas d'email connu. TicketPublicNotificationNewMessageDefaultEmailHelp=Envoyez un email à cette adresse email pour chaque nouveau message de notifications si le ticket n'a pas d'utilisateur assigné ou si l'utilisateur n'a pas d'email connu.
TicketsAutoReadTicket=Automatiquement marquer le ticket comme lu
TicketsAutoReadTicketHelp=Automatiquement marquer le ticket comme lu s'il est créé depuis le backoffice.
# #
# Index & list page # Index & list page
# #