diff --git a/htdocs/public/ticket/create_ticket.php b/htdocs/public/ticket/create_ticket.php
index 678d45f70ca..06f890e3f52 100644
--- a/htdocs/public/ticket/create_ticket.php
+++ b/htdocs/public/ticket/create_ticket.php
@@ -221,7 +221,7 @@ if (empty($reshook) && $action == 'create_ticket' && GETPOST('add', 'alpha')) {
 				$message  = ($conf->global->TICKET_MESSAGE_MAIL_NEW ? $conf->global->TICKET_MESSAGE_MAIL_NEW : $langs->transnoentities('TicketNewEmailBody')).'<br><br>';
 				$message .= $langs->transnoentities('TicketNewEmailBodyInfosTicket').'<br>';
 
-				$url_public_ticket = ($conf->global->TICKET_URL_PUBLIC_INTERFACE ? $conf->global->TICKET_URL_PUBLIC_INTERFACE.'/' : dol_buildpath('/public/ticket/view.php', 2)).'?track_id='.$object->track_id;
+				$url_public_ticket = ($conf->global->TICKET_URL_PUBLIC_INTERFACE ? $conf->global->TICKET_URL_PUBLIC_INTERFACE.'/view.php' : dol_buildpath('/public/ticket/view.php', 2)).'?track_id='.$object->track_id;
 				$infos_new_ticket = $langs->transnoentities('TicketNewEmailBodyInfosTrackId', '<a href="'.$url_public_ticket.'" rel="nofollow noopener">'.$object->track_id.'</a>').'<br>';
 				$infos_new_ticket .= $langs->transnoentities('TicketNewEmailBodyInfosTrackUrl').'<br><br>';