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Debug ticket module

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This commit is contained in:
Laurent Destailleur 2018-04-10 18:11:19 +02:00
parent f181719769
commit f78cf68fb4
3 changed files with 17 additions and 17 deletions
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2
htdocs/ticketsup/class/actions_ticketsup.class.php
View File

@ -436,7 +436,7 @@ class ActionsTicketsup
$log_action = $langs->trans('TicketLogClosedBy', $user->getFullName($langs));
$ret = $object->createTicketLog($user, $log_action);
if ($ret > 0) {
setEventMessages('<div class="confirm">' . $langs->trans('TicketMarkedAsClosed') . '</div>');
setEventMessages($langs->trans('TicketMarkedAsClosed'), null, 'mesgs');
} else {
setEventMessages($langs->trans('TicketMarkedAsClosedButLogActionNotSaved'), null, 'warnings');
}

24
htdocs/ticketsup/class/ticketsup.class.php
View File

@ -175,27 +175,27 @@ class Ticketsup extends CommonObject
public $fields=array(
'rowid' => array('type'=>'integer', 'label'=>'TechnicalID', 'position'=>1, 'visible'=>-2, 'enabled'=>1, 'position'=>1, 'notnull'=>1, 'index'=>1, 'comment'=>"Id"),
'entity' => array('type'=>'integer', 'label'=>'Entity', 'visible'=>0, 'enabled'=>1, 'position'=>5, 'notnull'=>1, 'index'=>1),
'ref' => array('type'=>'varchar(128)', 'label'=>'Ref', 'visible'=>1, 'enabled'=>1, 'position'=>10, 'notnull'=>1, 'index'=>1, 'searchall'=>1, 'comment'=>"Reference of object"),
'notify_tiers_at_create' => array('type'=>'integer', 'label'=>'NotifyThirdparty', 'visible'=>-2, 'enabled'=>0, 'position'=>20, 'notnull'=>1, 'index'=>1),
'track_id' => array('type'=>'varchar(255)', 'label'=>'TrackID', 'visible'=>0, 'enabled'=>1, 'position'=>30, 'notnull'=>-1, 'searchall'=>1, 'help'=>"Help text"),
'origin_email' => array('type'=>'mail', 'label'=>'OriginEmail', 'visible'=>1, 'enabled'=>1, 'position'=>49, 'notnull'=>1, 'index'=>1, 'searchall'=>1, 'comment'=>"Reference of object"),
'ref' => array('type'=>'varchar(128)', 'label'=>'Ref', 'visible'=>1, 'enabled'=>1, 'position'=>10, 'notnull'=>1, 'index'=>1, 'searchall'=>1, 'comment'=>"Reference of object", 'css'=>'aaa'),
'track_id' => array('type'=>'varchar(255)', 'label'=>'TrackID', 'visible'=>0, 'enabled'=>1, 'position'=>11, 'notnull'=>-1, 'searchall'=>1, 'help'=>"Help text"),
'fk_user_create' => array('type'=>'integer:User:user/class/user.class.php', 'label'=>'Author', 'visible'=>1, 'enabled'=>1, 'position'=>15, 'notnull'=>1),
'origin_email' => array('type'=>'mail', 'label'=>'OriginEmail', 'visible'=>1, 'enabled'=>1, 'position'=>16, 'notnull'=>1, 'index'=>1, 'searchall'=>1, 'comment'=>"Reference of object"),
'subject' => array('type'=>'varchar(255)', 'label'=>'Subject', 'visible'=>1, 'enabled'=>1, 'position'=>18, 'notnull'=>-1, 'searchall'=>1, 'help'=>""),
'type_code' => array('type'=>'varchar(32)', 'label'=>'Type', 'visible'=>1, 'enabled'=>1, 'position'=>20, 'notnull'=>-1, 'searchall'=>1, 'help'=>"", 'css'=>'maxwidth100'),
'category_code' => array('type'=>'varchar(32)', 'label'=>'Category', 'visible'=>1, 'enabled'=>1, 'position'=>21, 'notnull'=>-1, 'searchall'=>1, 'help'=>""),
'severity_code' => array('type'=>'varchar(32)', 'label'=>'Severity', 'visible'=>1, 'enabled'=>1, 'position'=>22, 'notnull'=>-1, 'searchall'=>1, 'help'=>"", 'css'=>'maxwidth100'),
'fk_soc' => array('type'=>'integer:Societe:societe/class/societe.class.php', 'label'=>'ThirdParty', 'visible'=>1, 'enabled'=>1, 'position'=>50, 'notnull'=>-1, 'index'=>1, 'searchall'=>1, 'help'=>"LinkToThirparty"),
'fk_project' => array('type'=>'integer:Project:projet/class/project.class.php', 'label'=>'Project', 'visible'=>1, 'enabled'=>1, 'position'=>50, 'notnull'=>-1, 'index'=>1, 'searchall'=>1, 'help'=>"LinkToProject"),
'fk_user_create' => array('type'=>'integer:User:user/class/user.class.php', 'label'=>'Author', 'visible'=>1, 'enabled'=>1, 'position'=>510, 'notnull'=>1),
'notify_tiers_at_create' => array('type'=>'integer', 'label'=>'NotifyThirdparty', 'visible'=>-2, 'enabled'=>0, 'position'=>51, 'notnull'=>1, 'index'=>1),
'fk_project' => array('type'=>'integer:Project:projet/class/project.class.php', 'label'=>'Project', 'visible'=>1, 'enabled'=>1, 'position'=>52, 'notnull'=>-1, 'index'=>1, 'searchall'=>1, 'help'=>"LinkToProject"),
'fk_user_assign' => array('type'=>'integer:User:user/class/user.class.php', 'label'=>'AssignedTo', 'visible'=>1, 'enabled'=>1, 'position'=>510, 'notnull'=>1),
'subject' => array('type'=>'varchar(255)', 'label'=>'Subject', 'visible'=>1, 'enabled'=>1, 'position'=>12, 'notnull'=>-1, 'searchall'=>1, 'help'=>""),
'message' => array('type'=>'text', 'label'=>'Message', 'visible'=>-2, 'enabled'=>1, 'position'=>60, 'notnull'=>-1,),
'resolution' => array('type'=>'integer', 'label'=>'Resolution', 'visible'=>-2, 'enabled'=>1, 'position'=>40, 'notnull'=>1),
'progress' => array('type'=>'varchar(100)', 'label'=>'Progression', 'visible'=>1, 'enabled'=>1, 'position'=>41, 'notnull'=>-1, 'searchall'=>1, 'help'=>""),
'timing' => array('type'=>'varchar(20)', 'label'=>'Timing', 'visible'=>-1, 'enabled'=>1, 'position'=>42, 'notnull'=>-1, 'searchall'=>1, 'help'=>""),
'type_code' => array('type'=>'varchar(32)', 'label'=>'Type', 'visible'=>1, 'enabled'=>1, 'position'=>20, 'notnull'=>-1, 'searchall'=>1, 'help'=>""),
'category_code' => array('type'=>'varchar(32)', 'label'=>'Category', 'visible'=>1, 'enabled'=>1, 'position'=>21, 'notnull'=>-1, 'searchall'=>1, 'help'=>""),
'severity_code' => array('type'=>'varchar(32)', 'label'=>'Severity', 'visible'=>1, 'enabled'=>1, 'position'=>22, 'notnull'=>-1, 'searchall'=>1, 'help'=>""),
'datec' => array('type'=>'datetime', 'label'=>'DateCreation', 'visible'=>-2, 'enabled'=>1, 'position'=>500, 'notnull'=>1),
'date_read' => array('type'=>'datetime', 'label'=>'TicketReadOn', 'visible'=>-2, 'enabled'=>1, 'position'=>500, 'notnull'=>1),
'date_close' => array('type'=>'datetime', 'label'=>'TicketCloseOn', 'visible'=>-2, 'enabled'=>1, 'position'=>500, 'notnull'=>1),
'tms' => array('type'=>'timestamp', 'label'=>'DateModification', 'visible'=>-2, 'enabled'=>1, 'position'=>501, 'notnull'=>1),
'fk_statut' => array('type'=>'integer', 'label'=>'Status', 'visible'=>1, 'enabled'=>1, 'position'=>600, 'notnull'=>1, 'index'=>1, 'arrayofkeyval'=>array(0 => 'Unread', 1 => 'Read', 3 => 'Answered', 4 => 'Assigned', 5 => 'InProgress', 6 => 'Waiting', 8 => 'Closed', 9 => 'Deleted'))
'resolution' => array('type'=>'integer', 'label'=>'Resolution', 'visible'=>-2, 'enabled'=>1, 'position'=>550, 'notnull'=>1),
'fk_statut' => array('type'=>'integer', 'label'=>'Status', 'visible'=>1, 'enabled'=>1, 'position'=>600, 'notnull'=>1, 'index'=>1, 'arrayofkeyval'=>array(0 => 'Unread', 1 => 'Read', 3 => 'Answered', 4 => 'Assigned', 5 => 'InProgress', 6 => 'Waiting', 8 => 'Closed', 9 => 'Deleted'))
);
/**

8
htdocs/ticketsup/list.php
View File

@ -445,7 +445,7 @@ if ($mode == 'my_assign') {
$topicmail="SendTicketsupRef";
$modelmail="ticketsup";
$objecttmp=new Ticketsup($db);
$trackid='xxxx'.$object->id;
$trackid='tick'.$object->id;
include DOL_DOCUMENT_ROOT.'/core/tpl/massactions_pre.tpl.php';
if ($sall)
@ -502,15 +502,15 @@ foreach($object->fields as $key => $val)
if (! empty($arrayfields['t.'.$key]['checked'])) {
if ($key == 'type_code') {
print '<td class="liste_titre'.($align?' '.$align:'').'">';
$formTicket->selectTypesTickets(dol_escape_htmltag($search[$key]), 'search_'.$key.'', '', 0, 1, 1, 0, 'maxwidth200');
$formTicket->selectTypesTickets(dol_escape_htmltag($search[$key]), 'search_'.$key.'', '', 0, 1, 1, 0, ($val['css']?$val['css']:'maxwidth200'));
print '</td>';
} elseif ($key == 'category_code') {
print '<td class="liste_titre'.($align?' '.$align:'').'">';
$formTicket->selectCategoriesTickets(dol_escape_htmltag($search[$key]), 'search_'.$key.'', '', 0, 1, 1, 0, 'maxwidth200');
$formTicket->selectCategoriesTickets(dol_escape_htmltag($search[$key]), 'search_'.$key.'', '', 0, 1, 1, 0, ($val['css']?$val['css']:'maxwidth200'));
print '</td>';
} elseif ($key == 'severity_code') {
print '<td class="liste_titre'.($align?' '.$align:'').'">';
$formTicket->selectSeveritiesTickets(dol_escape_htmltag($search[$key]), 'search_'.$key.'', '', 0, 1, 1, 0, 'maxwidth200');
$formTicket->selectSeveritiesTickets(dol_escape_htmltag($search[$key]), 'search_'.$key.'', '', 0, 1, 1, 0, ($val['css']?$val['css']:'maxwidth200'));
print '</td>';
} elseif ($key == 'fk_statut') {
print '<td class="liste_titre'.($align?' '.$align:'').'">';