132 lines
4.7 KiB
PHP
132 lines
4.7 KiB
PHP
<?php
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/* Copyright (C) - 2013-2016 Jean-François FERRY <hello@librethic.io>
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*
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* This program is free software; you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation; either version 2 of the License, or
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* (at your option) any later version.
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*
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* This program is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with this program. If not, see <http://www.gnu.org/licenses/>.
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*/
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/**
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* History of ticket
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*
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* @package ticketsup
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*/
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require '../main.inc.php';
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require_once DOL_DOCUMENT_ROOT . '/ticketsup/class/actions_ticketsup.class.php';
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require_once DOL_DOCUMENT_ROOT . '/core/class/html.formticketsup.class.php';
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require_once DOL_DOCUMENT_ROOT . '/core/lib/ticketsup.lib.php';
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require_once DOL_DOCUMENT_ROOT . "/core/lib/company.lib.php";
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require_once DOL_DOCUMENT_ROOT . '/core/lib/date.lib.php';
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require_once DOL_DOCUMENT_ROOT . '/core/class/extrafields.class.php';
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if (!class_exists('Contact')) {
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include DOL_DOCUMENT_ROOT . '/contact/class/contact.class.php';
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}
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// Load traductions files requiredby by page
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$langs->load("companies");
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$langs->load("other");
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$langs->load("ticketsup@ticketsup");
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// Get parameters
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$id = GETPOST('id', 'int');
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$track_id = GETPOST('track_id', 'alpha', 3);
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$ref = GETPOST('ref', 'alpha');
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$action = GETPOST('action', 'alpha', 3);
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// Security check
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if (!$user->rights->ticketsup->read) {
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accessforbidden();
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}
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$object = new ActionsTicketsup($db);
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$object->doActions($action);
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$extrafields = new ExtraFields($db);
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$extralabels = $extrafields->fetch_name_optionals_label($object->dao->table_element);
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if (!$action) {
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$action = 'view';
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}
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/***************************************************
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* PAGE
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*
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* Put here all code to build page
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****************************************************/
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$help_url = 'FR:DocumentationModuleTicket';
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$page_title = $object->getTitle($action);
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llxHeader('', $page_title, $help_url);
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$userstat = new User($db);
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$form = new Form($db);
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$formticket = new FormTicketsup($db);
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if ($action == 'view') {
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$res = $object->fetch($id, $track_id, $ref);
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if ($res > 0) {
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// restrict access for externals users
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if ($user->societe_id > 0 && ($object->dao->fk_soc != $user->societe_id)
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) {
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accessforbidden('', 0);
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}
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// or for unauthorized internals users
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if (!$user->societe_id && ($conf->global->TICKETS_LIMIT_VIEW_ASSIGNED_ONLY && $object->dao->fk_user_assign != $user->id) && !$user->rights->ticketsup->manage) {
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accessforbidden('', 0);
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}
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if ($object->dao->fk_soc > 0) {
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$object->dao->fetch_thirdparty();
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$head = societe_prepare_head($object->dao->thirdparty);
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dol_fiche_head($head, 'ticketsup', $langs->trans("ThirdParty"), 0, 'company');
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dol_banner_tab($object->dao->thirdparty, 'socid', '', ($user->societe_id ? 0 : 1), 'rowid', 'nom');
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dol_fiche_end();
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}
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if (!$user->societe_id && $conf->global->TICKETS_LIMIT_VIEW_ASSIGNED_ONLY) {
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$object->next_prev_filter = "te.fk_user_assign = '" . $user->id . "'";
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} elseif ($user->societe_id > 0) {
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$object->next_prev_filter = "te.fk_soc = '" . $user->societe_id . "'";
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}
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$head = ticketsup_prepare_head($object->dao);
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dol_fiche_head($head, 'tabTicketLogs', $langs->trans("Ticket"), 0, 'ticketsup@ticketsup');
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$object->dao->label = $object->dao->ref;
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// Author
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if ($object->dao->fk_user_create > 0) {
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$object->dao->label .= ' - ' . $langs->trans("CreatedBy") . ' ';
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$langs->load("users");
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$fuser = new User($db);
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$fuser->fetch($object->dao->fk_user_create);
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$object->dao->label .= $fuser->getNomUrl(0);
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}
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$linkback = '<a href="' . dol_buildpath('/ticketsup/list.php', 1) . '"><strong>' . $langs->trans("BackToList") . '</strong></a> ';
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$object->dao->ticketsup_banner_tab('ref', '', ($user->societe_id ? 0 : 1), 'ref', 'subject', '', '', '', $morehtmlleft, $linkback);
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dol_fiche_end();
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print '<div class="fichecenter">';
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// Logs list
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print load_fiche_titre($langs->trans('TicketHistory'), '', 'history@ticketsup');
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$object->viewTimelineTicketLogs();
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print '</div><!-- fichecenter -->';
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print '<br style="clear: both">';
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}
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} // End action view
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// End of page
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llxFooter('');
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$db->close();
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