check if contact is active before creating associated ticket
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@ -145,8 +145,19 @@ if (empty($reshook) && $action == 'create_ticket' && GETPOST('save', 'alpha')) {
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// Le premier contact trouvé est utilisé pour déterminer le contact suivi
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// Le premier contact trouvé est utilisé pour déterminer le contact suivi
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$contacts = $object->searchContactByEmail($origin_email);
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$contacts = $object->searchContactByEmail($origin_email);
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// Ensure that contact is active and select first active contact
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$cid = 0;
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foreach ($contacts as $key => $contact) {
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if ($contact->statut !== "1") {
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$cid = $key + 1;
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} else {
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break;
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}
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}
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// Option to require email exists to create ticket
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// Option to require email exists to create ticket
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if (!empty($conf->global->TICKET_EMAIL_MUST_EXISTS) && !$contacts[0]->socid) {
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if (!empty($conf->global->TICKET_EMAIL_MUST_EXISTS) && !$contacts[$cid]->socid) {
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$error++;
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$error++;
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array_push($object->errors, $langs->trans("ErrorEmailMustExistToCreateTicket"));
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array_push($object->errors, $langs->trans("ErrorEmailMustExistToCreateTicket"));
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$action = '';
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$action = '';
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@ -198,8 +209,8 @@ if (empty($reshook) && $action == 'create_ticket' && GETPOST('save', 'alpha')) {
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}
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}
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if (is_array($contacts) and count($contacts) > 0) {
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if (is_array($contacts) and count($contacts) > 0) {
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$object->fk_soc = $contacts[0]->socid;
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$object->fk_soc = $contacts[$cid]->socid;
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$usertoassign = $contacts[0]->id;
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$usertoassign = $contacts[$cid]->id;
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}
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}
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$ret = $extrafields->setOptionalsFromPost(null, $object);
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$ret = $extrafields->setOptionalsFromPost(null, $object);
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