added textwithpicto to explain if needed that only active user are added as Recipient
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@ -1277,7 +1277,7 @@ class FormTicket
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}
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}
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// Load translation files required by the page
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// Load translation files required by the page
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$langs->loadLangs(array('other', 'mails'));
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$langs->loadLangs(array('other', 'mails', 'ticket'));
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// Clear temp files. Must be done at beginning, before call of triggers
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// Clear temp files. Must be done at beginning, before call of triggers
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if (GETPOST('mode', 'alpha') == 'init' || (GETPOST('modelselected') && GETPOST('modelmailselected', 'alpha') && GETPOST('modelmailselected', 'alpha') != '-1')) {
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if (GETPOST('mode', 'alpha') == 'init' || (GETPOST('modelselected') && GETPOST('modelmailselected', 'alpha') && GETPOST('modelmailselected', 'alpha') != '-1')) {
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@ -1467,7 +1467,9 @@ class FormTicket
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print '</td></tr>';
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print '</td></tr>';
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// Recipients / adressed-to
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// Recipients / adressed-to
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print '<tr class="email_line"><td>'.$langs->trans('MailRecipients').'</td><td>';
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print '<tr class="email_line"><td>'.$langs->trans('MailRecipients');
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print ' '.$form->textwithpicto('', $langs->trans("TicketMessageRecipientsHelp"), 1, 'help');
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print '</td><td>';
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if ($res) {
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if ($res) {
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// Retrieve email of all contacts (internal and external)
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// Retrieve email of all contacts (internal and external)
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$contacts = $ticketstat->getInfosTicketInternalContact(1);
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$contacts = $ticketstat->getInfosTicketInternalContact(1);
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@ -223,7 +223,6 @@ TicketUpdated=Ticket updated
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SendMessageByEmail=Send message by email
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SendMessageByEmail=Send message by email
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TicketNewMessage=New message
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TicketNewMessage=New message
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ErrorMailRecipientIsEmptyForSendTicketMessage=Recipient is empty. No email send
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ErrorMailRecipientIsEmptyForSendTicketMessage=Recipient is empty. No email send
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WarningMailNotSendContactIsClosed=E-mail to %s refused for shipment as this contact is closed
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TicketGoIntoContactTab=Please go into "Contacts" tab to select them
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TicketGoIntoContactTab=Please go into "Contacts" tab to select them
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TicketMessageMailIntro=Message header
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TicketMessageMailIntro=Message header
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TicketMessageMailIntroHelp=This text is added only at the beginning of the email and will not be saved.
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TicketMessageMailIntroHelp=This text is added only at the beginning of the email and will not be saved.
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@ -248,6 +247,7 @@ TicketAssignedEmailBody=You have been assigned the ticket #%s by %s
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MarkMessageAsPrivate=Mark message as private
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MarkMessageAsPrivate=Mark message as private
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TicketMessageSendEmailHelp=An email will be sent to all assigned contact (internal contacts, but also external contacts except if the option "%s" is checked)
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TicketMessageSendEmailHelp=An email will be sent to all assigned contact (internal contacts, but also external contacts except if the option "%s" is checked)
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TicketMessagePrivateHelp=This message will not display to external users
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TicketMessagePrivateHelp=This message will not display to external users
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TicketMessageRecipientsHelp=Recipient field completed with active contacts linked to the ticket
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TicketEmailOriginIssuer=Issuer at origin of the tickets
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TicketEmailOriginIssuer=Issuer at origin of the tickets
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InitialMessage=Initial Message
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InitialMessage=Initial Message
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LinkToAContract=Link to a contract
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LinkToAContract=Link to a contract
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