Uniformize interface for tickets
This commit is contained in:
Laurent Destailleur
parent
fdd6c8d6bf
commit
873f43db94
@ -4506,21 +4506,23 @@ class Form
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* @param int $showtype Show third party type in combolist (customer, prospect or supplier)
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* @param int $forcecombo Force to use combo box
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* @param array $events Event options. Example: array(array('method'=>'getContacts', 'url'=>dol_buildpath('/core/ajax/contacts.php',1), 'htmlname'=>'contactid', 'params'=>array('add-customer-contact'=>'disabled')))
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* @param int $nooutput No print output. Return it only.
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* @return void
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*/
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function form_thirdparty($page, $selected='', $htmlname='socid', $filter='',$showempty=0, $showtype=0, $forcecombo=0, $events=array())
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function form_thirdparty($page, $selected='', $htmlname='socid', $filter='',$showempty=0, $showtype=0, $forcecombo=0, $events=array(), $nooutput=0)
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{
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// phpcs:enable
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global $langs;
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$out = '';
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if ($htmlname != "none")
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{
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print '<form method="post" action="'.$page.'">';
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print '<input type="hidden" name="action" value="set_thirdparty">';
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print '<input type="hidden" name="token" value="'.$_SESSION['newtoken'].'">';
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print $this->select_company($selected, $htmlname, $filter, $showempty, $showtype, $forcecombo, $events);
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print '<input type="submit" class="button valignmiddle" value="'.$langs->trans("Modify").'">';
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print '</form>';
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$out.='<form method="post" action="'.$page.'">';
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$out.= '<input type="hidden" name="action" value="set_thirdparty">';
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$out.= '<input type="hidden" name="token" value="'.$_SESSION['newtoken'].'">';
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$out.= $this->select_company($selected, $htmlname, $filter, $showempty, $showtype, $forcecombo, $events);
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$out.= '<input type="submit" class="button valignmiddle" value="'.$langs->trans("Modify").'">';
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$out.= '</form>';
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}
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else
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{
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@ -4529,13 +4531,16 @@ class Form
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require_once DOL_DOCUMENT_ROOT .'/societe/class/societe.class.php';
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$soc = new Societe($this->db);
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$soc->fetch($selected);
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print $soc->getNomUrl($langs);
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$out.= $soc->getNomUrl($langs);
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}
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else
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{
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print " ";
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$out.= " ";
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}
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}
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if ($nooutput) return $out;
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else print $out;
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}
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// phpcs:disable PEAR.NamingConventions.ValidFunctionName.NotCamelCaps
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@ -88,19 +88,18 @@ $search_all=trim(GETPOST("search_all",'alpha'));
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$search=array();
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foreach($object->fields as $key => $val)
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{
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if (GETPOST('search_'.$key,'alpha')) $search[$key]=GETPOST('search_'.$key,'alpha');
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if (GETPOST('search_'.$key,'alpha')) $search[$key]=GETPOST('search_'.$key,'alpha');
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}
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if (empty($action) && empty($id) && empty($ref)) $action='view';
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// Security check - Protection if external user
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//if ($user->societe_id > 0) access_forbidden();
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//if ($user->societe_id > 0) $socid = $user->societe_id;
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//$result = restrictedArea($user, 'mymodule', $id);
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// Load object
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include DOL_DOCUMENT_ROOT.'/core/actions_fetchobject.inc.php'; // Must be include, not include_once // Must be include, not include_once. Include fetch and fetch_thirdparty but not fetch_optionals
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// Security check - Protection if external user
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//if ($user->societe_id > 0) access_forbidden();
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//if ($user->societe_id > 0) $socid = $user->societe_id;
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//$result = restrictedArea($user, 'mymodule', $object->id);
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/*
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@ -126,6 +125,9 @@ if (empty($reshook))
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// Actions cancel, add, update, delete or clone
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include DOL_DOCUMENT_ROOT.'/core/actions_addupdatedelete.inc.php';
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// Actions when linking object each other
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include DOL_DOCUMENT_ROOT.'/core/actions_dellink.inc.php'; // Must be include, not include_once
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// Actions when printing a doc from card
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include DOL_DOCUMENT_ROOT.'/core/actions_printing.inc.php';
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@ -316,9 +318,7 @@ if ($object->id > 0 && (empty($action) || ($action != 'edit' && $action != 'crea
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if (! empty($object->fk_project)) {
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$proj = new Project($db);
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$proj->fetch($object->fk_project);
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$morehtmlref.='<a href="'.DOL_URL_ROOT.'/projet/card.php?id=' . $object->fk_project . '" title="' . $langs->trans('ShowProject') . '">';
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$morehtmlref.=$proj->ref;
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$morehtmlref.='</a>';
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$morehtmlref.=$proj->getNomUrl();
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} else {
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$morehtmlref.='';
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}
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@ -410,7 +410,7 @@ if ($object->id > 0 && (empty($action) || ($action != 'edit' && $action != 'crea
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// Select mail models is same action as presend
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if (GETPOST('modelselected')) {
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$action = 'presend';
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$action = 'presend';
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}
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if ($action != 'presend')
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@ -55,26 +55,43 @@ $action = GETPOST('action', 'alpha', 3);
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$hookmanager->initHooks(array('ticketcard','globalcard'));
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$object = new Ticket($db);
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$extrafields = new ExtraFields($db);
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// Fetch optionals attributes and labels
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$extralabels = $extrafields->fetch_name_optionals_label($object->table_element);
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$search_array_options=$extrafields->getOptionalsFromPost($extralabels,'','search_');
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if (!$action) {
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$action = 'view';
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// Initialize array of search criterias
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$search_all=trim(GETPOST("search_all",'alpha'));
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$search=array();
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foreach($object->fields as $key => $val)
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{
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if (GETPOST('search_'.$key,'alpha')) $search[$key]=GETPOST('search_'.$key,'alpha');
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}
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if (empty($action) && empty($id) && empty($ref)) $action='view';
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//Select mail models is same action as add_message
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if (GETPOST('modelselected','alpha')) {
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$action = 'add_message';
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}
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// Load object
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//include DOL_DOCUMENT_ROOT.'/core/actions_fetchobject.inc.php'; // Must be include, not include_once // Must be include, not include_once. Include fetch and fetch_thirdparty but not fetch_optionals
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if ($id || $track_id || $ref) {
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$res = $object->fetch($id, $ref, $track_id);
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if ($res >= 0)
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{
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$id = $object->id;
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$track_id = $object->track_id;
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}
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}
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// Store current page url
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$url_page_current = DOL_URL_ROOT.'/ticket/card.php';
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if ($id || $track_id || $ref) {
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$res = $object->fetch($id, $ref, $track_id);
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}
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// Security check
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// Security check - Protection if external user
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//if ($user->societe_id > 0) access_forbidden();
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//if ($user->societe_id > 0) $socid = $user->societe_id;
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$result = restrictedArea($user, 'ticket', $object->id);
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$triggermodname = 'TICKETSUP_MODIFY';
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@ -89,7 +106,9 @@ $now = dol_now();
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* Actions
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*/
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// TODO Replace actions with common includes actions_addupdatedelete.inc.php
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$parameters=array();
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$reshook=$hookmanager->executeHooks('doActions',$parameters,$object,$action); // Note that $action and $object may have been modified by some hooks
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if ($reshook < 0) setEventMessages($hookmanager->error, $hookmanager->errors, 'errors');
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if ($cancel)
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{
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@ -98,7 +117,7 @@ if ($cancel)
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header("Location: ".$backtopage);
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exit;
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}
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$action='';
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$action='view';
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}
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// Do action
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@ -157,26 +176,25 @@ include DOL_DOCUMENT_ROOT.'/core/actions_dellink.inc.php'; // Must be inc
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$userstat = new User($db);
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$form = new Form($db);
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$formticket = new FormTicket($db);
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if (! empty($conf->projet->enabled)) $formproject = new FormProjets($db);
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if (! empty($conf->projet->enabled)) {
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$formproject = new FormProjets($db);
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}
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$help_url = 'FR:DocumentationModuleTicket';
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$page_title = $actionobject->getTitle($action);
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if ($action == 'view' || $action == 'add_message' || $action == 'close' || $action == 'delete' || $action == 'editcustomer' || $action == 'progression' || $action == 'reopen'
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llxHeader('', $page_title, $help_url);
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if (empty($action) || $action == 'view' || $action == 'addlink' || $action == 'dellink' || $action == 'add_message' || $action == 'close' || $action == 'delete' || $action == 'editcustomer' || $action == 'progression' || $action == 'reopen'
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|| $action == 'editsubject' || $action == 'edit_extras' || $action == 'update_extras' || $action == 'edit_extrafields' || $action == 'set_extrafields' || $action == 'classify' || $action == 'sel_contract' || $action == 'edit_message_init' || $action == 'set_status' || $action == 'dellink')
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{
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if ($res > 0) {
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if ($res > 0)
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{
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// or for unauthorized internals users
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if (!$user->societe_id && ($conf->global->TICKET_LIMIT_VIEW_ASSIGNED_ONLY && $object->fk_user_assign != $user->id) && !$user->rights->ticket->manage) {
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accessforbidden('', 0);
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}
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$help_url = 'FR:DocumentationModuleTicket';
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$page_title = $actionobject->getTitle($action);
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llxHeader('', $page_title, $help_url);
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// Confirmation close
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if ($action == 'close') {
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print $form->formconfirm($url_page_current . "?track_id=" . $object->track_id, $langs->trans("CloseATicket"), $langs->trans("ConfirmCloseAticket"), "confirm_close", '', '', 1);
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@ -287,7 +305,7 @@ if ($action == 'view' || $action == 'add_message' || $action == 'close' || $acti
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$morehtmlref.= $object->subject;
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// Author
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if ($object->fk_user_create > 0) {
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$morehtmlref .= '<br>' . $langs->trans("CreatedBy") . ' ';
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$morehtmlref .= '<br>' . $langs->trans("CreatedBy") . ' : ';
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$langs->load("users");
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$fuser = new User($db);
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@ -295,10 +313,24 @@ if ($action == 'view' || $action == 'add_message' || $action == 'close' || $acti
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$morehtmlref .= $fuser->getNomUrl(0);
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}
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if (!empty($object->origin_email)) {
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$morehtmlref .= '<br>' . $langs->trans("CreatedBy") . ' ';
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$morehtmlref .= '<br>' . $langs->trans("CreatedBy") . ' : ';
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$morehtmlref .= $object->origin_email . ' <small>(' . $langs->trans("TicketEmailOriginIssuer") . ')</small>';
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}
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// Thirdparty
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if (! empty($conf->societe->enabled))
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{
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$morehtmlref.='<br>'.$langs->trans('ThirdParty') . ' ';
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if ($action != 'editcustomer' && $object->fk_statut < 8 && !$user->societe_id && $user->rights->ticket->write) {
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$morehtmlref.='<a href="' . $url_page_current . '?action=editcustomer&track_id=' . $object->track_id . '">' . img_edit($langs->transnoentitiesnoconv('Edit'), 1) . '</a> : ';
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}
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if ($action == 'editcustomer') {
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$morehtmlref.=$form->form_thirdparty($url_page_current . '?track_id=' . $object->track_id, $object->socid, 'editcustomer', '', 1, 0, 0, array(), 1);
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} else {
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$morehtmlref.=$form->form_thirdparty($url_page_current . '?track_id=' . $object->track_id, $object->socid, 'none', '', 1, 0, 0, array(), 1);
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}
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}
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// Project
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if (! empty($conf->projet->enabled))
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{
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@ -323,9 +355,7 @@ if ($action == 'view' || $action == 'add_message' || $action == 'close' || $acti
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if (! empty($object->fk_project)) {
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$proj = new Project($db);
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$proj->fetch($object->fk_project);
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$morehtmlref.='<a href="'.DOL_URL_ROOT.'/projet/card.php?id=' . $object->fk_project . '" title="' . $langs->trans('ShowProject') . '">';
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$morehtmlref.=$proj->ref;
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$morehtmlref.='</a>';
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$morehtmlref.=$proj->getNomUrl(1);
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} else {
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$morehtmlref.='';
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}
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@ -385,24 +415,6 @@ if ($action == 'view' || $action == 'add_message' || $action == 'close' || $acti
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}
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print '</td></tr>';
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// Thirdparty
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print '<tr><td>';
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print '<table class="nobordernopadding" width="100%"><tr><td>';
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print $langs->trans('ThirdParty');
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print '</td>';
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if ($action != 'editcustomer' && $object->fk_statut < 8 && !$user->societe_id && $user->rights->ticket->write) {
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print '<td align="right"><a href="' . $url_page_current . '?action=editcustomer&track_id=' . $object->track_id . '">' . img_edit($langs->transnoentitiesnoconv('Edit'), 1) . '</a></td>';
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}
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print '</tr></table>';
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print '</td><td colspan="3">';
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if ($action == 'editcustomer') {
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$form->form_thirdparty($url_page_current . '?track_id=' . $object->track_id, $object->fk_soc, 'editcustomer', ($object->fk_soc ? 's.rowid <> ' . $object->fk_soc : ''), 1);
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} else {
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$form->form_thirdparty($url_page_current . '?track_id=' . $object->track_id, $object->fk_soc, 'none', 's.rowid <> ' . $object->fk_soc, 1);
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}
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print '</td></tr>';
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// User assigned
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print '<tr><td>' . $langs->trans("AssignedTo") . '</td><td>';
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if ($object->fk_user_assign > 0) {
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@ -692,151 +704,146 @@ if ($action == 'view' || $action == 'add_message' || $action == 'close' || $acti
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print '</div>';
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}
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// Contract
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if ($action == 'sel_contract') {
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if (!empty($conf->contrat->enabled)) {
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$langs->load('contrats');
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print load_fiche_titre($langs->trans('LinkToAContract'), '', 'title_commercial.png');
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$form_contract = new FormContract($db);
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$form_contract->formSelectContract(
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$url_page_current.'?track_id='.$object->track_id,
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$object->fk_soc,
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GETPOST('contractid'),
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'contractid'
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);
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}
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}
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print '</div></div></div>';
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print '<div style="clear:both"></div>';
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print dol_fiche_end();
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dol_fiche_end();
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/* ActionBar */
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print '<div class="tabsAction">';
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// Buttons for actions
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if ($action != 'presend' && $action != 'editline') {
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print '<div class="tabsAction">'."\n";
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$parameters=array();
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$reshook=$hookmanager->executeHooks('addMoreActionsButtons',$parameters,$object,$action); // Note that $action and $object may have been modified by hook
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if ($reshook < 0) setEventMessages($hookmanager->error, $hookmanager->errors, 'errors');
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// Show link to add a message (if read and not closed)
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if ($object->fk_statut < 8 && $action != "add_message") {
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print '<div class="inline-block divButAction"><a class="butAction" href="card.php?track_id=' . $object->track_id . '&action=add_message">' . $langs->trans('TicketAddMessage') . '</a></div>';
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}
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if (empty($reshook))
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{
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// Show link to add a message (if read and not closed)
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if ($object->fk_statut < 8 && $action != "add_message") {
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print '<div class="inline-block divButAction"><a class="butAction" href="card.php?track_id=' . $object->track_id . '&action=add_message">' . $langs->trans('TicketAddMessage') . '</a></div>';
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}
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// Link to create an intervention
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// socid is needed otherwise fichinter ask it and forgot origin after form submit :\
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if (!$object->fk_soc && $user->rights->ficheinter->creer) {
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print '<div class="inline-block divButAction"><a class="butActionRefused" href="#" title="' . $langs->trans('UnableToCreateInterIfNoSocid') . '">' . $langs->trans('TicketAddIntervention') . '</a></div>';
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}
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if ($object->fk_soc > 0 && $object->fk_statut < 8 && $user->rights->ficheinter->creer) {
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print '<div class="inline-block divButAction"><a class="butAction" href="' . dol_buildpath('/fichinter/card.php', 1) . '?action=create&socid=' . $object->fk_soc . '&origin=ticket_ticket&originid=' . $object->id . '">' . $langs->trans('TicketAddIntervention') . '</a></div>';
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}
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// Link to create an intervention
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// socid is needed otherwise fichinter ask it and forgot origin after form submit :\
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if (!$object->fk_soc && $user->rights->ficheinter->creer) {
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print '<div class="inline-block divButAction"><a class="butActionRefused" href="#" title="' . $langs->trans('UnableToCreateInterIfNoSocid') . '">' . $langs->trans('TicketAddIntervention') . '</a></div>';
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}
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if ($object->fk_soc > 0 && $object->fk_statut < 8 && $user->rights->ficheinter->creer) {
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print '<div class="inline-block divButAction"><a class="butAction" href="' . dol_buildpath('/fichinter/card.php', 1) . '?action=create&socid=' . $object->fk_soc . '&origin=ticket_ticket&originid=' . $object->id . '">' . $langs->trans('TicketAddIntervention') . '</a></div>';
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}
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// Button to link to a contract
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if ($user->rights->ticket->write && $object->fk_statut < 5 && $user->rights->contrat->creer) {
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print '<div class="inline-block divButAction"><a class="butAction" href="card.php?track_id=' . $object->track_id . '&action=sel_contract">' . $langs->trans('LinkToAContract') . '</a></div>';
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}
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// Close ticket if statut is read
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if ($object->fk_statut > 0 && $object->fk_statut < 8 && $user->rights->ticket->write) {
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print '<div class="inline-block divButAction"><a class="butAction" href="card.php?track_id=' . $object->track_id . '&action=close">' . $langs->trans('CloseTicket') . '</a></div>';
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}
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// Close ticket if statut is read
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if ($object->fk_statut > 0 && $object->fk_statut < 8 && $user->rights->ticket->write) {
|
||||
print '<div class="inline-block divButAction"><a class="butAction" href="card.php?track_id=' . $object->track_id . '&action=close">' . $langs->trans('CloseTicket') . '</a></div>';
|
||||
}
|
||||
// Re-open ticket
|
||||
if (!$user->socid && $object->fk_statut == 8 && !$user->societe_id) {
|
||||
print '<div class="inline-block divButAction"><a class="butAction" href="card.php?track_id=' . $object->track_id . '&action=reopen">' . $langs->trans('ReOpen') . '</a></div>';
|
||||
}
|
||||
|
||||
// Re-open ticket
|
||||
if (!$user->socid && $object->fk_statut == 8 && !$user->societe_id) {
|
||||
print '<div class="inline-block divButAction"><a class="butAction" href="card.php?track_id=' . $object->track_id . '&action=reopen">' . $langs->trans('ReOpen') . '</a></div>';
|
||||
}
|
||||
|
||||
// Delete ticket
|
||||
if ($user->rights->ticket->delete && !$user->societe_id) {
|
||||
print '<div class="inline-block divButAction"><a class="butActionDelete" href="card.php?track_id=' . $object->track_id . '&action=delete">' . $langs->trans('Delete') . '</a></div>';
|
||||
}
|
||||
print '</div>';
|
||||
|
||||
if ($action == 'view' || $action == 'edit_message_init') {
|
||||
print '<div class="fichecenter"><div class="">';
|
||||
|
||||
//print '<div style="float: left; width:49%; margin-right: 1%;">';
|
||||
// Message list
|
||||
print load_fiche_titre($langs->trans('TicketMessagesList'), '', 'messages@ticket');
|
||||
$show_private_message = ($user->societe_id ? 0 : 1);
|
||||
$actionobject->viewTicketTimelineMessages($show_private_message, true, $object);
|
||||
|
||||
print '</div><!-- fichehalfleft --> ';
|
||||
print '</div><!-- fichecenter -->';
|
||||
print '<br style="clear: both">';
|
||||
} elseif ($action == 'add_message') {
|
||||
$action='new_message';
|
||||
$modelmail='ticket_send';
|
||||
|
||||
print '<div>';
|
||||
print load_fiche_titre($langs->trans('TicketAddMessage'), '', 'messages@ticket');
|
||||
|
||||
// Define output language
|
||||
$outputlangs = $langs;
|
||||
$newlang = '';
|
||||
if ($conf->global->MAIN_MULTILANGS && empty($newlang) && ! empty($_REQUEST['lang_id'])) {
|
||||
$newlang = $_REQUEST['lang_id'];
|
||||
}
|
||||
if ($conf->global->MAIN_MULTILANGS && empty($newlang)) {
|
||||
$newlang = $object->default_lang;
|
||||
}
|
||||
|
||||
$formticket = new FormTicket($db);
|
||||
|
||||
$formticket->action = $action;
|
||||
$formticket->track_id = $object->track_id;
|
||||
$formticket->id = $object->id;
|
||||
|
||||
$formticket->withfile = 2;
|
||||
$formticket->param = array('fk_user_create' => $user->id);
|
||||
$formticket->param['langsmodels']=(empty($newlang)?$langs->defaultlang:$newlang);
|
||||
|
||||
// Tableau des parametres complementaires du post
|
||||
$formticket->param['models']=$modelmail;
|
||||
$formticket->param['models_id']=GETPOST('modelmailselected', 'int');
|
||||
//$formticket->param['socid']=$object->fk_soc;
|
||||
$formticket->param['returnurl']=$_SERVER["PHP_SELF"].'?track_id='.$object->track_id;
|
||||
// Delete ticket
|
||||
if ($user->rights->ticket->delete && !$user->societe_id) {
|
||||
print '<div class="inline-block divButAction"><a class="butActionDelete" href="card.php?track_id=' . $object->track_id . '&action=delete">' . $langs->trans('Delete') . '</a></div>';
|
||||
}
|
||||
}
|
||||
print '</div>'."\n";
|
||||
}
|
||||
|
||||
|
||||
$formticket->withsubstit = 1;
|
||||
// Select mail models is same action as presend
|
||||
if (GETPOST('modelselected')) {
|
||||
$action = 'presend';
|
||||
}
|
||||
|
||||
if ($object->fk_soc > 0) {
|
||||
$object->fetch_thirdparty();
|
||||
$formticket->substit['__THIRDPARTY_NAME__'] = $object->thirdparty->name;
|
||||
}
|
||||
$formticket->substit['__SIGNATURE__'] = $user->signature;
|
||||
$formticket->substit['__TICKETSUP_TRACKID__'] = $object->track_id;
|
||||
$formticket->substit['__TICKETSUP_REF__'] = $object->ref;
|
||||
$formticket->substit['__TICKETSUP_SUBJECT__'] = $object->subject;
|
||||
$formticket->substit['__TICKETSUP_TYPE__'] = $object->type_code;
|
||||
$formticket->substit['__TICKETSUP_CATEGORY__'] = $object->category_code;
|
||||
$formticket->substit['__TICKETSUP_SEVERITY__'] = $object->severity_code;
|
||||
$formticket->substit['__TICKETSUP_MESSAGE__'] = $object->message;
|
||||
$formticket->substit['__TICKETSUP_PROGRESSION__'] = $object->progress;
|
||||
if ($object->fk_user_assign > 0) {
|
||||
$userstat->fetch($object->fk_user_assign);
|
||||
$formticket->substit['__TICKETSUP_USER_ASSIGN__'] = dolGetFirstLastname($userstat->firstname, $userstat->lastname);
|
||||
}
|
||||
if (empty($action) || $action == 'view' || $action == 'addlink' || $action == 'dellink' || $action == 'edit_message_init')
|
||||
{
|
||||
print '<div class="fichecenter"><div class="fichehalfleft">';
|
||||
print '<a name="builddoc"></a>'; // ancre
|
||||
|
||||
if ($object->fk_user_create > 0) {
|
||||
$userstat->fetch($object->fk_user_create);
|
||||
$formticket->substit['__TICKETSUP_USER_CREATE__'] = dolGetFirstLastname($userstat->firstname, $userstat->lastname);
|
||||
}
|
||||
// Show links to link elements
|
||||
$linktoelem = $form->showLinkToObjectBlock($object, null, array('ticket'));
|
||||
$somethingshown = $form->showLinkedObjectBlock($object, $linktoelem);
|
||||
|
||||
print '</div><div class="fichehalfright"><div class="ficheaddleft">';
|
||||
|
||||
// Message list
|
||||
print load_fiche_titre($langs->trans('TicketMessagesList'), '', 'messages@ticket');
|
||||
$show_private_message = ($user->societe_id ? 0 : 1);
|
||||
$actionobject->viewTicketTimelineMessages($show_private_message, true, $object);
|
||||
|
||||
print '</div></div>';
|
||||
print '</div><!-- fichecenter -->';
|
||||
print '<br style="clear: both">';
|
||||
}
|
||||
elseif ($action == 'add_message')
|
||||
{
|
||||
$action='new_message';
|
||||
$modelmail='ticket_send';
|
||||
|
||||
print '<div>';
|
||||
print load_fiche_titre($langs->trans('TicketAddMessage'), '', 'messages@ticket');
|
||||
|
||||
// Define output language
|
||||
$outputlangs = $langs;
|
||||
$newlang = '';
|
||||
if ($conf->global->MAIN_MULTILANGS && empty($newlang) && ! empty($_REQUEST['lang_id'])) {
|
||||
$newlang = $_REQUEST['lang_id'];
|
||||
}
|
||||
if ($conf->global->MAIN_MULTILANGS && empty($newlang)) {
|
||||
$newlang = $object->default_lang;
|
||||
}
|
||||
|
||||
$formticket = new FormTicket($db);
|
||||
|
||||
$formticket->action = $action;
|
||||
$formticket->track_id = $object->track_id;
|
||||
$formticket->id = $object->id;
|
||||
|
||||
$formticket->withfile = 2;
|
||||
$formticket->param = array('fk_user_create' => $user->id);
|
||||
$formticket->param['langsmodels']=(empty($newlang)?$langs->defaultlang:$newlang);
|
||||
|
||||
// Tableau des parametres complementaires du post
|
||||
$formticket->param['models']=$modelmail;
|
||||
$formticket->param['models_id']=GETPOST('modelmailselected', 'int');
|
||||
//$formticket->param['socid']=$object->fk_soc;
|
||||
$formticket->param['returnurl']=$_SERVER["PHP_SELF"].'?track_id='.$object->track_id;
|
||||
|
||||
|
||||
$formticket->showMessageForm('100%');
|
||||
print '</div>';
|
||||
}
|
||||
}
|
||||
} // End action view
|
||||
$formticket->withsubstit = 1;
|
||||
|
||||
/***************************************************
|
||||
* LINKED OBJECT BLOCK
|
||||
*
|
||||
* Put here code to view linked object
|
||||
****************************************************/
|
||||
$somethingshown = $form->showLinkedObjectBlock($object);
|
||||
if ($object->fk_soc > 0) {
|
||||
$object->fetch_thirdparty();
|
||||
$formticket->substit['__THIRDPARTY_NAME__'] = $object->thirdparty->name;
|
||||
}
|
||||
$formticket->substit['__SIGNATURE__'] = $user->signature;
|
||||
$formticket->substit['__TICKETSUP_TRACKID__'] = $object->track_id;
|
||||
$formticket->substit['__TICKETSUP_REF__'] = $object->ref;
|
||||
$formticket->substit['__TICKETSUP_SUBJECT__'] = $object->subject;
|
||||
$formticket->substit['__TICKETSUP_TYPE__'] = $object->type_code;
|
||||
$formticket->substit['__TICKETSUP_CATEGORY__'] = $object->category_code;
|
||||
$formticket->substit['__TICKETSUP_SEVERITY__'] = $object->severity_code;
|
||||
$formticket->substit['__TICKETSUP_MESSAGE__'] = $object->message;
|
||||
$formticket->substit['__TICKETSUP_PROGRESSION__'] = $object->progress;
|
||||
if ($object->fk_user_assign > 0) {
|
||||
$userstat->fetch($object->fk_user_assign);
|
||||
$formticket->substit['__TICKETSUP_USER_ASSIGN__'] = dolGetFirstLastname($userstat->firstname, $userstat->lastname);
|
||||
}
|
||||
|
||||
if ($object->fk_user_create > 0) {
|
||||
$userstat->fetch($object->fk_user_create);
|
||||
$formticket->substit['__TICKETSUP_USER_CREATE__'] = dolGetFirstLastname($userstat->firstname, $userstat->lastname);
|
||||
}
|
||||
|
||||
|
||||
$formticket->showMessageForm('100%');
|
||||
print '</div>';
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
// End of page
|
||||
llxFooter('');
|
||||
llxFooter();
|
||||
$db->close();
|
||||
|
||||
Loading…
Reference in New Issue
Block a user