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NEW show messages on ticket card

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This commit is contained in:
VESSILLER 2020-05-07 12:22:13 +02:00
parent 4c04ace9d8
commit ad489ab1b4
1 changed files with 479 additions and 440 deletions
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145
htdocs/ticket/card.php
View File

@ -55,6 +55,17 @@ $action = GETPOST('action', 'aZ09');
$notifyTiers = GETPOST("notify_tiers_at_create", 'alpha'); $notifyTiers = GETPOST("notify_tiers_at_create", 'alpha');
$sortfield = GETPOST('sortfield', 'alpha');
$sortorder = GETPOST('sortorder', 'alpha');
if (GETPOST('actioncode', 'array')) {
$actioncode = GETPOST('actioncode', 'array', 3);
if (!count($actioncode)) $actioncode = '0';
} else {
$actioncode = GETPOST("actioncode", "alpha", 3) ?GETPOST("actioncode", "alpha", 3) : (GETPOST("actioncode") == '0' ? '0' : (empty($conf->global->AGENDA_DEFAULT_FILTER_TYPE_FOR_OBJECT) ? '' : $conf->global->AGENDA_DEFAULT_FILTER_TYPE_FOR_OBJECT));
}
$search_agenda_label = GETPOST('search_agenda_label');
// Initialize technical object to manage hooks of ticket. Note that conf->hooks_modules contains array array // Initialize technical object to manage hooks of ticket. Note that conf->hooks_modules contains array array
$hookmanager->initHooks(array('ticketcard', 'globalcard')); $hookmanager->initHooks(array('ticketcard', 'globalcard'));
@ -116,10 +127,16 @@ $parameters = array();
$reshook = $hookmanager->executeHooks('doActions', $parameters, $object, $action); // Note that $action and $object may have been modified by some hooks $reshook = $hookmanager->executeHooks('doActions', $parameters, $object, $action); // Note that $action and $object may have been modified by some hooks
if ($reshook < 0) setEventMessages($hookmanager->error, $hookmanager->errors, 'errors'); if ($reshook < 0) setEventMessages($hookmanager->error, $hookmanager->errors, 'errors');
if ($cancel) if (empty($reshook)) {
{ // Purge search criteria
if (!empty($backtopage)) if (GETPOST('button_removefilter_x', 'alpha') || GETPOST('button_removefilter.x', 'alpha') || GETPOST('button_removefilter', 'alpha')) // All test are required to be compatible with all browsers{
{ {
$actioncode = '';
$search_agenda_label = '';
}
if ($cancel) {
if (!empty($backtopage)) {
header("Location: " . $backtopage); header("Location: " . $backtopage);
exit; exit;
} }
@ -164,8 +181,7 @@ if (GETPOST('add', 'alpha') && $user->rights->ticket->write) {
$action = 'create'; $action = 'create';
} }
if (!$error) if (!$error) {
{
// Add contact // Add contact
$contactid = GETPOST('contactid', 'int'); $contactid = GETPOST('contactid', 'int');
$type_contact = GETPOST("type", 'alpha'); $type_contact = GETPOST("type", 'alpha');
@ -202,8 +218,7 @@ if (GETPOST('add', 'alpha') && $user->rights->ticket->write) {
} }
// Auto create fiche intervention // Auto create fiche intervention
if ($conf->global->TICKET_AUTO_CREATE_FICHINTER_CREATE) if ($conf->global->TICKET_AUTO_CREATE_FICHINTER_CREATE) {
{
$fichinter = new Fichinter($db); $fichinter = new Fichinter($db);
$fichinter->socid = $object->fk_soc; $fichinter->socid = $object->fk_soc;
$fichinter->fk_project = GETPOST('projectid', 'int'); $fichinter->fk_project = GETPOST('projectid', 'int');
@ -225,14 +240,12 @@ if (GETPOST('add', 'alpha') && $user->rights->ticket->write) {
} }
} }
if (!$error) if (!$error) {
{
// File transfer // File transfer
$object->copyFilesForTicket(); $object->copyFilesForTicket();
} }
if (!$error) if (!$error) {
{
$db->commit(); $db->commit();
if (!empty($backtopage)) { if (!empty($backtopage)) {
@ -306,8 +319,7 @@ if (GETPOST('update', 'alpha') && GETPOST('id', 'int') && $user->rights->ticket-
if ($action == "mark_ticket_read" && $user->rights->ticket->write) { if ($action == "mark_ticket_read" && $user->rights->ticket->write) {
$object->fetch('', '', GETPOST("track_id", 'alpha')); $object->fetch('', '', GETPOST("track_id", 'alpha'));
if ($object->markAsRead($user) > 0) if ($object->markAsRead($user) > 0) {
{
setEventMessages($langs->trans('TicketMarkedAsRead'), null, 'mesgs'); setEventMessages($langs->trans('TicketMarkedAsRead'), null, 'mesgs');
header("Location: card.php?track_id=" . $object->track_id . "&action=view"); header("Location: card.php?track_id=" . $object->track_id . "&action=view");
@ -330,8 +342,7 @@ if ($action == "assign_user" && GETPOST('btn_assign_user', 'alpha') && $user->ri
$action = 'view'; $action = 'view';
}*/ }*/
if (!$error) if (!$error) {
{
$ret = $object->assignUser($user, $usertoassign); $ret = $object->assignUser($user, $usertoassign);
if ($ret < 0) $error++; if ($ret < 0) $error++;
} }
@ -355,8 +366,7 @@ if ($action == "assign_user" && GETPOST('btn_assign_user', 'alpha') && $user->ri
if ($usertoassign > 0) $object->add_contact($usertoassign, "SUPPORTTEC", 'internal', $notrigger = 0); if ($usertoassign > 0) $object->add_contact($usertoassign, "SUPPORTTEC", 'internal', $notrigger = 0);
} }
if (!$error) if (!$error) {
{
// Log action in ticket logs table // Log action in ticket logs table
$object->fetch_user($usertoassign); $object->fetch_user($usertoassign);
$log_action = $langs->trans('TicketLogAssignedTo', $object->user->getFullName($langs)); $log_action = $langs->trans('TicketLogAssignedTo', $object->user->getFullName($langs));
@ -389,8 +399,7 @@ if ($action == 'add_message' && GETPOSTISSET('btn_add_message') && $user->rights
} }
} }
if ($action == "confirm_close" && GETPOST('confirm', 'alpha') == 'yes' && $user->rights->ticket->write) if ($action == "confirm_close" && GETPOST('confirm', 'alpha') == 'yes' && $user->rights->ticket->write) {
{
$object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha')); $object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha'));
if ($object->close($user)) { if ($object->close($user)) {
@ -546,28 +555,23 @@ elseif ($action == 'confirm_set_status' && $user->rights->ticket->write && !GETP
} }
// Action to update one extrafield // Action to update one extrafield
if ($action == "update_extras" && !empty($permissiontoadd)) if ($action == "update_extras" && !empty($permissiontoadd)) {
{
$object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha')); $object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha'));
$attributekey = GETPOST('attribute', 'alpha'); $attributekey = GETPOST('attribute', 'alpha');
$attributekeylong = 'options_' . $attributekey; $attributekeylong = 'options_' . $attributekey;
$object->array_options['options_' . $attributekey] = GETPOST($attributekeylong, ' alpha'); $object->array_options['options_' . $attributekey] = GETPOST($attributekeylong, ' alpha');
$result = $object->insertExtraFields(empty($triggermodname) ? '' : $triggermodname, $user); $result = $object->insertExtraFields(empty($triggermodname) ? '' : $triggermodname, $user);
if ($result > 0) if ($result > 0) {
{
setEventMessages($langs->trans('RecordSaved'), null, 'mesgs'); setEventMessages($langs->trans('RecordSaved'), null, 'mesgs');
$action = 'view'; $action = 'view';
} } else {
else
{
setEventMessages($object->error, $object->errors, 'errors'); setEventMessages($object->error, $object->errors, 'errors');
$action = 'edit_extras'; $action = 'edit_extras';
} }
} }
if ($action == "change_property" && GETPOST('btn_update_ticket_prop', 'alpha') && $user->rights->ticket->write) if ($action == "change_property" && GETPOST('btn_update_ticket_prop', 'alpha') && $user->rights->ticket->write) {
{
$object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha')); $object->fetch(GETPOST('id', 'int'), '', GETPOST('track_id', 'alpha'));
$object->type_code = GETPOST('update_value_type', 'aZ09'); $object->type_code = GETPOST('update_value_type', 'aZ09');
@ -601,7 +605,7 @@ include DOL_DOCUMENT_ROOT.'/core/actions_sendmails.inc.php';
// Set $action to correct value for the case we used presend action to add a message // Set $action to correct value for the case we used presend action to add a message
if (GETPOSTISSET('actionbis') && $action == 'presend') $action = 'presend_addmessage'; if (GETPOSTISSET('actionbis') && $action == 'presend') $action = 'presend_addmessage';
}
/* /*
* View * View
@ -1213,30 +1217,8 @@ if (empty($action) || $action == 'view' || $action == 'addlink' || $action == 'd
// Set $action to correct value for the case we used presend action to add a message // Set $action to correct value for the case we used presend action to add a message
if (GETPOSTISSET('actionbis') && $action == 'presend') $action = 'presend_addmessage'; if (GETPOSTISSET('actionbis') && $action == 'presend') $action = 'presend_addmessage';
if ($action != 'presend' && $action != 'presend_addmessage') // add a message
{ if ($action == 'presend' || $action == 'presend_addmessage') {
print '<div class="fichecenter"><div class="fichehalfleft">';
print '<a name="builddoc"></a>'; // ancre
// Show links to link elements
$linktoelem = $form->showLinkToObjectBlock($object, null, array('ticket'));
$somethingshown = $form->showLinkedObjectBlock($object, $linktoelem);
// Show direct link to public interface
print '<br><!-- Link to public interface -->'."\n";
print showDirectPublicLink($object).'<br>';
print '</div><div class="fichehalfright"><div class="ficheaddleft">';
// List of actions on element
include_once DOL_DOCUMENT_ROOT.'/core/class/html.formactions.class.php';
$formactions = new FormActions($db);
$somethingshown = $formactions->showactions($object, 'ticket', $socid, 1);
print '</div></div></div>';
}
else
{
$action = 'add_message'; // action to use to post the message $action = 'add_message'; // action to use to post the message
$modelmail = 'ticket_send'; $modelmail = 'ticket_send';
@ -1310,6 +1292,63 @@ if (empty($action) || $action == 'view' || $action == 'addlink' || $action == 'd
$formticket->showMessageForm('100%'); $formticket->showMessageForm('100%');
print '</div>'; print '</div>';
} }
// Show messages on card
if (empty($conf->global->TICKET_HIDE_MESSAGES_ON_CARD)) {
$param = '&id='.$object->id;
if (!empty($contextpage) && $contextpage != $_SERVER["PHP_SELF"]) $param .= '&contextpage='.$contextpage;
if ($limit > 0 && $limit != $conf->liste_limit) $param .= '&limit='.$limit;
if ($actioncode) $param .= '&actioncode='.urlencode($actioncode);
if ($search_agenda_label) $param .= '&search_agenda_label='.urlencode($search_agenda_label);
$morehtmlright = '';
$messagingUrl = DOL_URL_ROOT . '/ticket/agenda.php?track_id=' . $object->track_id;
$morehtmlright .= dolGetButtonTitle($langs->trans('MessageListViewType'), '', 'fal fa-list-alt imgforviewmode', $messagingUrl, '', 1);
// Show link to add a message (if read and not closed)
$btnstatus = $object->fk_statut < Ticket::STATUS_CLOSED && $action != "presend" && $action != "presend_addmessage" && $action != "add_message";
$url = 'card.php?track_id=' . $object->track_id . '&action=presend_addmessage&mode=init';
$morehtmlright .= dolGetButtonTitle($langs->trans('TicketAddMessage'), '', 'fal fa-comment-dots', $url, 'add-new-ticket-title-button', $btnstatus);
// Show link to add event (if read and not closed)
$btnstatus = $object->fk_statut < Ticket::STATUS_CLOSED && $action != "presend" && $action != "presend_addmessage" && $action != "add_message";;
$url = dol_buildpath('/comm/action/card.php', 1) . '?action=create&datep=' . date('YmdHi') . '&origin=ticket&originid=' . $object->id . '&projectid=' . $object->fk_project . '&backtopage=' . urlencode($_SERVER["PHP_SELF"] . '?track_id=' . $object->track_id);
$morehtmlright .= dolGetButtonTitle($langs->trans('AddAction'), '', 'fal fa-plus-circle', $url, 'add-new-ticket-even-button', $btnstatus);
print_barre_liste($langs->trans("ActionsOnTicket"), 0, $_SERVER["PHP_SELF"], $param, $sortfield, $sortorder, '', 0, -1, '', 0, $morehtmlright, '', 0, 1, 1);
// List of all actions
$filters = array();
$filters['search_agenda_label'] = $search_agenda_label;
show_ticket_messaging($conf, $langs, $db, $object, null, 0, $actioncode, '', $filters, $sortfield, $sortorder);
}
if ($action != 'presend' && $action != 'presend_addmessage') {
print '<div class="fichecenter"><div class="fichehalfleft">';
print '<a name="builddoc"></a>'; // ancre
// Show links to link elements
$linktoelem = $form->showLinkToObjectBlock($object, null, array('ticket'));
$somethingshown = $form->showLinkedObjectBlock($object, $linktoelem);
// Show direct link to public interface
print '<br><!-- Link to public interface -->'."\n";
print showDirectPublicLink($object).'<br>';
print '</div>';
if (!empty($conf->global->TICKET_HIDE_MESSAGES_ON_CARD)) {
print '<div class="fichehalfright"><div class="ficheaddleft">';
// List of actions on element
include_once DOL_DOCUMENT_ROOT . '/core/class/html.formactions.class.php';
$formactions = new FormActions($db);
$somethingshown = $formactions->showactions($object, 'ticket', $socid, 1);
print '</div></div>';
}
print '</div>';
}
} }
} }