lainwir3d/dolibarr
1
0
Fork 0
Code Issues Pull Requests Packages Projects Releases Wiki Activity

Merge pull request #14711 from OPEN-DSI/new-emailcollector-ticket-classification-create

Browse Source 
NEW ticket classification on create from email collector
This commit is contained in:
Laurent Destailleur 2020-09-12 01:31:27 +02:00 committed by GitHub
commit ce2de0187d
No known key found for this signature in database
GPG Key ID: 4AEE18F83AFDEB23
1 changed files with 3 additions and 3 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

6
htdocs/emailcollector/class/emailcollector.class.php
View File

@ -1879,9 +1879,9 @@ class EmailCollector extends CommonObject
$tickettocreate->subject = $subject;
$tickettocreate->message = $description;
$tickettocreate->type_code = 0;
$tickettocreate->category_code = null;
$tickettocreate->severity_code = null;
$tickettocreate->type_code = (!empty($conf->global->MAIN_EMAILCOLLECTOR_TICKET_TYPE_CODE) ? $conf->global->MAIN_EMAILCOLLECTOR_TICKET_TYPE_CODE : dol_getIdFromCode($this->db, 1, 'c_ticket_type', 'use_default', 'code', 1));
$tickettocreate->category_code = (!empty($conf->global->MAIN_EMAILCOLLECTOR_TICKET_CATEGORY_CODE) ? $conf->global->MAIN_EMAILCOLLECTOR_TICKET_CATEGORY_CODE : dol_getIdFromCode($this->db, 1, 'c_ticket_category', 'use_default', 'code', 1));
$tickettocreate->severity_code = (!empty($conf->global->MAIN_EMAILCOLLECTOR_TICKET_SEVERITY_CODE) ? $conf->global->MAIN_EMAILCOLLECTOR_TICKET_SEVERITY_CODE : dol_getIdFromCode($this->db, 1, 'c_ticket_severity', 'use_default', 'code', 1));
$tickettocreate->origin_email = $from;
$tickettocreate->fk_user_create = $user->id;
$tickettocreate->datec = $date;